IGT Solutions Customer Care ExecutiveGurgaon / Gurugram Reviews
based on 26 reviews
Updated 6 Jul, 2024
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.5
Job Security
3.5
Work-Life balance
3.4
Skill development
3.3
Work Satisfaction
3.2
Company culture
3.2
Salary & Benefits
3.1
Promotions/Appraisal
IGT Solutions is rated
3.5 out of 5 stars on
AmbitionBox, based on 26 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IGT Solutions is rated
3.5 out of 5 stars on
AmbitionBox, based on 26 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in IGT Solutions Customer Care Executive Gurgaon / Gurugram Reviews
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26 reviews found
Sort by:
Popular
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jul 2024
Likes
Management was good
Dislikes
Everything is good
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 30 Sep 2023
Likes
I am still searching??
Dislikes
If I talk talk about dislikes,i will give 10 out of 10.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Sep 2023
Likes
Shift timings
Dislikes
Benefits
learning
Appraisal
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
BFSI, Investments & Trading Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Apr 2023
Likes
Don't like
Dislikes
I joined this company but on a day I got informed that they removed our betches due to lack of volume and they mentioned that if they required in future they'll contact us but they didn't contact us and when I left that job my family condition was not good and I asked them to support . I was not on contract base
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Apr 2023
Likes
Overall exp was quite good
Dislikes
No increments here
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Aug 2023
Likes
No words all leads are down to earth and easily reachable.. policies are best and not hard to work here
Dislikes
No dislikes
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Rhg Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2022
Likes
Nothing, it was just canteen that was good
Dislikes
Everything, ewww i don't like their faces
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
IGT Solutions.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Aug 2022
Likes
Supportive management
Working environment
On time solution
Dislikes
Nothing as much you will really enjoy being a part of IGT and will learn more and more.
Team work, shift timings, food, on time salary credit, transportation is wonderful
Dislikes
Parking charges is very high, sometime parking is not available,
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Gurgaon / Gurugram
Reservation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
IGT solutions is the best company I have ever seen in my career and the management was amazing .....I would like to Re-join the organization if i get the chance.
Dislikes
N/A
Work Details
In IGT solutions my job Profile was customer care executive Reservation Dept -Indigo Airlines.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
I love the HR Policy
Customer Care Executive in
Gurgaon / Gurugram
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Jun 2022
Likes
Company provides good facilities
Dislikes
Seniors behaviour are not good.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
egencia Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2020
Likes
many ijps to grow at higher designation
Dislikes
management is changed sinc it was aquired by a new venture n now everything is pathetic, i worked there for 3 years, frst 2 years were awsome, i was geeting incentives rnrs etc. now its a mess. i had to resign as their system malfunctioned and they kept in undr maintaince for 20 days and marked unpaid leaved morova hr called me and asker for money to grt the relieving letter inspite of 15 days of leaves i hav in my account . It was a nice corporation but now it will ruin jr career, plss never join it...Read More
Work Details
average
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Gurgaon / Gurugram
Airindia Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 09 Jul 2020
Likes
Our supervisor never pic calls
Customer Care Executive in
Gurgaon / Gurugram
Indigo Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 29 May 2021
Likes
Good work environment
Dislikes
There is a lot of politics and the managers are so rude and they are using abusing languages , i resign with igt only for the manager miss behaviour
Work Details
I started my job in 2019 with the igt in indigo process , training time is very memorable. All the batch mates and the trainers are very good , all the staff members tl and managers are very good that time , spent great time with igt
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Work from home
Customer Care Executive in
Gurgaon / Gurugram
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Terrible management and professional skills I mean they do not have any professional skills, i was in odigeo process, manager gagan vij was so, abusing and meet singh was the head of those Hitler's, they made me work in back to back shifts because of which my anxiety level increased and i had started getting panic attacks, i was hospitalized twice, they knew my situation that i had lost my family the same year, still i haven't got any support, i remember that gagan vij once said his words ( mere chehre pe kya C likha hai), the management full of idiots...Read More
Dislikes
The management of odegio process I want to use the term Hitler's for them
Work Details
It was stress full they made me do back to back shifts, i have got hospitalized for the same reason
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Employee Benefits
Nothing
Customer Care Executive in
Gurgaon / Gurugram
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Dec 2020
Likes
Property is nice..also clean environment
Dislikes
Salary is not upto the work load.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2021
Likes
the envoirent
Dislikes
due to pendemic the havnt fired their empoyes the can also put their job on hold when the pendimic is less and a empoye can join ans start getting salary and the salry pakage is also less the can provide more salry as employees are giving more than 100% but getting the same salary