IGT Solutions Reviews by 10+ Employees

What employees say about IGT Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

79% employees reported

Flexible timing

57% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

5 reviews

3.7

Rated by Men

11 reviews

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20 reviews found

Sort by: Popular

Customer Care Executive in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Jan 2025

Likes

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Customer Care Executive in Pune

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jan 2025

Likes

🙏. Good

Dislikes

🙏. Don’t know

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Pune

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 22 Jul 2024

Likes

Team environment is very good

Work-life balance - Good

Dislikes

Support team is not much co operative

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Pune

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Jul 2024

Likes

Overall it is a good company for freshers 🥰

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary is low as compare to work

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Oct 2023

Likes

Nothing

Dislikes

The company is full pressurized with no incentives

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Jul 2023

Likes

Working environment was good But nothing to explore new things new Skills

Work-life balance - Good

Dislikes

No salary hike, After apply IJP no response,not mail

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Oct 2023

Likes

Good working culture. Many people to help you around.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about IGT Solutions.

Customer Care Executive in Pune

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 May 2022

Likes

It's was good working with them

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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Customer Care Executive in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Mar 2023

Likes

Nothing

Dislikes

No Growth zero increament.

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Oct 2023

Likes

🙏 worst company ever in India 🙏

Dislikes

IGT SOLUTIONS INDIA (PUNE) is horrible place to work, no work life balance, lots of pressure, salary is low,no incentive, mainly the TL/SME are bad, I will request you to not to join that company or they will ruin your career. 🙏

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pune

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 26 Aug 2021

Likes

Alot of enthusiastic team, the process is amazing but the management could be more better the environment and work is overall good.

Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

The management and pay

Salary - Bad
Skill development - Poor
Company culture - Bad

Work Details

There is only work happening once u on the floor

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Pune Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 May 2022

Likes

Worst company ever work

Dislikes

Managment is worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift

Customer Care Executive in Pune

Customer Care Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Nov 2020

Likes

No answer

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Work pressure

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jun 2021

Likes

Osm work expirions

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Shift timing some time it issue

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pune

ITES Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 28 Aug 2020

Likes

Not employee centric organization don't go for it

Dislikes

Nothing

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Not good

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2018

Likes

I would like work there because company atmosphere very good, office staff very helpful & supportable for every one. I learn lot of things from there how to take inbound call and how to satisfied customer because ,before IGT I was work in sales means outbound process .i am very happy to work there but right now I want to move for other company beacause I am unable to fulfill my needs and also 3-4 ago I got married....Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I would like to say about the IGT dislike things are salery, means salery was not increased ,We didn’t got appraisal form there but I think so this as per company norms there are provided the salery, but salery also we get on time no any delay I happy with work there .

Work Details

About my work it’s not boring beacause every call was different ,different consun ,different opportunity, We are only things how customer will be satisfied, because after the call pax get service call regarding the customer care experience call experien

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pune

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 12 Aug 2020

Likes

Good

Salary - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Nothing

Job security - Poor

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2023

Likes

Employee centric company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Noting

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45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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IGT Solutions Customer Care Executive Reviews by Locations

IGT Solutions Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 IGT Solutions reviews submitted by IGT Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IGT Solutions is the right company for you. 79% of employees ...Read more

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IGT Solutions Customer Care Executive Pune Reviews

IGT Solutions Customer Care Executive Pune Reviews

What employees say about IGT Solutions?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

20 reviews found

Tell us how to improve this page.

IGT Solutions Customer Care Executive Reviews by Locations

IGT Solutions Pune Reviews by Designations