IGT Solutions Reviews by 10+ Employees

What employees say about IGT Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

92% employees reported

Flexible timing

46% employees reported

No travel

76% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

6 reviews

3.6

Rated by Men

11 reviews

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Top Mentions in IGT Solutions Customer Service Associate Gurgaon / Gurugram Reviews

19 reviews found

Sort by: Popular

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Oct 2024

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hr team coordination with other teams.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2023

Likes

Salary deduction is permanent habit of this company they don't even ask they deducted every month

Skill development - Excellent
Company culture - Good

Dislikes

Satisfaction is not there

Job security - Poor
Promotions - Poor
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Oct 2023

Likes

Nothing to say. Everyone seemed manipulating in the end

Dislikes

I was terminated wrongly. Without any discussion. As I injured my leg while playing with officially

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Gurgaon / Gurugram

Full Time

Airline Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Sep 2023

Likes

Overall is good...

Dislikes

Process management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate in Gurgaon / Gurugram

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2023

Likes

Nice company for work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Cab

Customer Service Associate in Gurgaon / Gurugram

Full Time

Costumer service Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 15 Dec 2022

Likes

Very bad company for anyone procces manager think he is a God specifically Mr fauzan.. Company don't care about employees

Dislikes

Don't like

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Nov 2022

Likes

The atmosphere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as they are no1

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Gurgaon / Gurugram

Full Time

Airindia Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 25 Sep 2021

Likes

Good work and good environment and culture Tremmates are supportive and the management is transparent. Company police's are good

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

My personal reason

Work Details

This job is quite interesting! I struggle a bit in rhe beginning as theree was ni training session. I learnt everything on the job.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

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Customer Service Associate in Gurgaon / Gurugram

Private Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Jul 2021

Likes

It's very good platform for the freshers and work is good we can improve communication skills and talking power

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing is like that I'll never forget igt in my life this is the way to my life thanks to IGT solution

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 23 Jun 2022

Likes

Hire undergrads. Provide cabs. Salary on time. Provide system/laptop.

Job security - Excellent

Dislikes

No growth. Poor salary structure.

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 May 2021

Likes

Cooperative supervisor, pay skill , company environment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Jul 2021

Likes

Management were good, frendly enviornment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

All were good

Work Details

Was good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Brussels arinea Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2021

Likes

Office atmosphere is awesome.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Growth opperunity

Customer Service Associate in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Sep 2020

Likes

There is a genuine spirit of cooperation.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing.

Work Details

Amazing.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Jul 2021

Likes

Working environment

Skill development - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Everything

Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Customer Service Associate in Gurgaon / Gurugram

IndiGo Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Sep 2019

Likes

For freshers best place to work , I am very glad to work with interglobe technologies

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Gurgaon / Gurugram

Travel Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2019

Likes

Friendly work environment

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

rotational shifts

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Dec 2023

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Top trending discussions

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Salary Discussions, Hike & Promotions

My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high. However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?

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IGT Solutions Customer Service Associate Reviews by Locations

IGT Solutions Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 IGT Solutions reviews submitted by IGT Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IGT Solutions is the right company for you. 92% of employees ...Read more

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IGT Solutions Customer Service Associate Gurgaon / Gurugram Reviews

IGT Solutions Customer Service Associate Gurgaon / Gurugram Reviews

What employees say about IGT Solutions?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

19 reviews found

Top IGT Solutions Customer Service Associate Interview Questions

Tell us how to improve this page.

IGT Solutions Customer Service Associate Reviews by Locations

IGT Solutions Gurgaon / Gurugram Reviews by Designations