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IGT Solutions Customer Service Associate Interview Questions, Process, and Tips
Updated
27 Nov 2024
Top IGT Solutions Customer Service Associate Interview Questions and Answers
- Q1. 1. Why is customer service important for any company??
- Q2. What do you think customer wants from a companies customer support??
- Q3. What according to you are BPO functions.
11 IGT Solutions Customer Service Associate Interview Experiences
31 questions found
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Popular
Anonymous
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. About self and ur preferences Add Answer
2
Aptitude Test Round
Normal maths,reasoning,english
Interview experience
Average
Difficulty level
Moderate
Duration
-
Result
-
I applied via Approached by Company
1 Interview Round
1
HR Round (1 Question)
- Q1. What is customer service and what challenges have you faced in your previous organization Add Answer
Get interview-ready with top interview questions
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about yourself Why do you have gap in your resume. Explain about the process of your last company. What motivates you to work as CSA? What did you learn...read more Add Answer
3
One-on-one Round (1 Question)
- Q1. I don't know about ops.. Basically they ask the same question, its better stick with your previous answer, changing sentence will cause rejection.. Topics Demon...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Second was versant round.. Wasn't that tough yet somehow I couldn't clear the test.. They require 60/65 score.. Practice your fluency and clarity..
Cj Reyes
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Feb 2023.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Do you believed that customer is always right? Why? View Answers (1)
- Q2. Yes, as a customer service representative it is our responsibility Add Answer
2
One-on-one Round (1 Question)
- Q1. How will you deal with irate customers? View Answers (1)
IGT Solutions interview questions for designations
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Self introduction about my last job and experience or why would I join that company Add Answer
- Q2. Salary expections about hike which they give Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Aug 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduce yourself. View Answers (1)
- Q2. Are you fresher or experienced? View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Pronounce a word. View Answers (1)
- Q2. Can I take a picture of yours? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be yourself.
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Aug 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Basic questions
Like introduction Add Answer
3
Telephonic Call Round (1 Question)
- Q1. Basic questions
Introduction
Speak on social media
What you did on your last birthday Add Answer
4
Telephonic Call Round (1 Question)
- Q1. Basic introduction
Fresher or experience
Speak on any topic they give Add Answer
Interview Preparation Tips
Topics to prepare for IGT Solutions Customer Service Associate interview:
- Social Media
I applied via Naukri.com and was interviewed in Oct 2021.
1 Interview Round
Interview Questions
- Q1. What is bpo?
View Answers (1)
- Q2. Why you want to join bpo?
Add Answer
- Q3. What's your goal in life?
Add Answer
- Q4. What is your strength?
View Answers (1)
- Q5. Can you relocate if you are out of our company's radius?
Add Answer
- Q6. They gives one topic to check our communication skills
Add Answer
- Q7. They ask how much salary expecting you have?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's really nice hr and recruiters is there so friendly environment nice
Interview Questions
- Q1. 1. Why is customer service important for any company??
View Answers (10)
- Q2. What do you think customer wants from a companies customer support??
View Answers (3)
- Q3. How will you handle a customer who is not ready to listen to you and is very rude in tone.
View Answers (3)
- Q4. What according to you are BPO functions.
View Answers (2)
I applied via Walk-in and was interviewed in Jun 2021.
1 Interview Round
Interview Questions
- Q1. Introduction and why should we hire u ?
Add Answer
- Q2. I said about myself and my skills
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confidential while giving interview
IGT Solutions Interview FAQs
How many rounds are there in IGT Solutions Customer Service Associate interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for IGT Solutions Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Communication Skills, bpo, voice process and Airlines.
What are the top questions asked in IGT Solutions Customer Service Associate interview?
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IGT Solutions Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at IGT Solutions Customer Service Associate
based on 4 interviews in last 1 year
Interview experience
People are getting interviews through
based on 6 IGT Solutions interviews
Job Portal
WalkIn
Referral
33%
17%
17%
33% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
8%
less
than the average Customer Service Associate Salary in India
View more details
IGT Solutions Customer Service Associate Reviews and Ratings
based on 45 reviews
Rating in categories
|
Process Associate
3.5k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Customer Service Executive
458
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
333
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
252
salaries
| ₹1.1 L/yr - ₹5 L/yr |
|
Quality Analyst
202
salaries
| ₹1.6 L/yr - ₹6 L/yr |
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