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IGT Solutions Customer Service Executive Interview Questions, Process, and Tips
Top IGT Solutions Customer Service Executive Interview Questions and Answers
- Q1. What is BPO? Tell me about social media ?
- Q2. How to solve problems
- Q3. What is E-commerce
IGT Solutions Customer Service Executive Interview Experiences
15 interviews found
Anonymous
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. What does customer service entail?
- Ans.
Customer service entails providing assistance and support to customers before, during, and after a purchase.
Listening to customer needs and concerns
Resolving issues and complaints in a timely manner
Providing product information and guidance
Building relationships with customers to ensure satisfaction
Offering personalized service to enhance customer experience
- Q2. Tell me about yourself.
Interview Preparation Tips
(1 Question)
- Q1. About my self in the details mentioned in resume.
(2 Questions)
- Q1. Self introduction
- Q2. 1 minute speech on any topic for communication check
Selected
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
The intention behind facilitating a group discussion is to evaluate every candidate, check their persuasive skills, knowledge of the related subject, communication skills and most importantly their capability to structure arguments through logic, reason and factual information. Thus, if you are graduating from college soon and taking part in placement drives, we have enlisted all the commonly asked GD topics for the placement you must prepare to ace your Group Discussion and land your dream job!
An aptitude test is a measure of your ability to learn or perform required tasks and succeed in the environment you're in. They are not a measure of intelligence—these tests look for your strengths and weaknesses, giving you and the evaluator an idea of your abilities.
Interview Preparation Tips
Find what makes you passionate. ...
Show how you add value. ...
Network, network, network. ...
Stay positive. ...
Stand out from the crowd.
More items...
IGT Solutions interview questions for designations
(2 Questions)
- Q1. Where do you see yourself 5 years from today ?
- Q2. What are your strengths and weakness ?
Get interview-ready with Top IGT Solutions Interview Questions
Selected
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self ? Why IGT solutions? What is customer service?
- Q2. What is BPO? Tell me about social media ?
- Ans.
BPO stands for Business Process Outsourcing. Social media refers to online platforms that allow users to create, share, and interact with content.
BPO involves outsourcing non-core business functions to a third-party provider.
Social media platforms include Facebook, Twitter, Instagram, and LinkedIn.
Social media is used for marketing, customer service, and communication.
Companies can use social media to engage with custo...
Interview Preparation Tips
Customer Service Executive Jobs at IGT Solutions
Selected
(6 Questions)
- Q1. Where are you located
- Q2. Why should be hire you
- Q3. What are you salary expectation
- Q4. Why are you keep join our company
- Q5. Why you learned german
- Q6. How to solve problems
- Ans.
To solve problems, identify the root cause, brainstorm solutions, evaluate options, and implement the best one.
Identify the problem and its root cause
Brainstorm potential solutions
Evaluate the options and their potential outcomes
Implement the best solution and monitor its effectiveness
Seek feedback and make adjustments as necessary
Interview Preparation Tips
prince kumar
(4 Questions)
- Q1. Parsnal interview
- Q2. Tell me about your self
- Q3. Why should we hire you
- Q4. Tell me about in lucknow.
I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.
Good morning
I'm Alka from Delhi.
I did my graduation from University of Delhi.
I did diploma (DIT) in Computer
We are three siblings.
My father occupation is govt. Job
My mother is housewife.
I'm hardwork and descipline person.
My strength is small thing makes me happy.
My weakness is small thing hurts me too.
My short term goal is get a job in reputed company.
My long term goal is become an airhostess.
Thank you! for giving me this opportunity to introduce myself.
Interview Preparation Tips
- customer care
- Computer Application
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There was 1 interview round.
(1 Question)
- Q1. What do u know about the company ? Why do u want to join igt solutions? What makes u more good than others ?
Interview Preparation Tips
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IGT Solutions Interviews By Designations
- IGT Solutions Process Associate Interview Questions
- IGT Solutions Customer Service Executive Interview Questions
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IGT Solutions Customer Service Executive Interview Process
based on 10 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
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IGT Solutions Customer Service Executive Reviews and Ratings
based on 111 reviews
Rating in categories
|
Process Associate
3.5k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
517
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
310
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
263
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Quality Analyst
206
salaries
| ₹0 L/yr - ₹0 L/yr |
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