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IGT Solutions Customer Service Executive Interview Questions, Process, and Tips

Updated 18 Jun 2024

Top IGT Solutions Customer Service Executive Interview Questions and Answers

13 IGT Solutions Customer Service Executive Interview Experiences

30 questions found

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Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (6 Questions)

  • Q1. Where are you located
  • Q2. Why should be hire you
  • Q3. What are you salary expectation
  • Q4. Why are you keep join our company
  • Q5. Why you learned german
  • Q6. How to solve problems

Interview Preparation Tips

Interview preparation tips for other job seekers - It depends on my hard work. I would like to get a job position after five yrs in this company
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. 1 minute speech on any topic for communication check
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

The intention behind facilitating a group discussion is to evaluate every candidate, check their persuasive skills, knowledge of the related subject, communication skills and most importantly their capability to structure arguments through logic, reason and factual information. Thus, if you are graduating from college soon and taking part in placement drives, we have enlisted all the commonly asked GD topics for the placement you must prepare to ace your Group Discussion and land your dream job!

3

Aptitude Test Round

An aptitude test is a measure of your ability to learn or perform required tasks and succeed in the environment you're in. They are not a measure of intelligence—these tests look for your strengths and weaknesses, giving you and the evaluator an idea of your abilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't let bad news get you down. ...
Find what makes you passionate. ...
Show how you add value. ...
Network, network, network. ...
Stay positive. ...
Stand out from the crowd.
More items...
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Where do you see yourself 5 years from today ?
  • Q2. What are your strengths and weakness ?

IGT Solutions interview questions for designations

 Customer Service

 (1)

 Senior Customer Service Executive

 (1)

 Customer Service Associate

 (11)

 Customer Service Representative

 (1)

 Customer Care Executive

 (8)

 Customer Support Executive

 (5)

 Customer Service Associate (Csa)

 (1)

 Customer Relationship Management Executive

 (1)

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about your self ? Why IGT solutions? What is customer service?
  • Q2. What is BPO? Tell me about social media ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , always keep smiling, and good communication skills

Customer Service Executive Interview Questions

user image prince kumar

posted on 18 Apr 2023

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (4 Questions)

  • Q1. Parsnal interview
  • Q2. Tell me about your self
  • Q3. Why should we hire you
  • Q4. Tell me about in lucknow.

Customer Service Executive Jobs at IGT Solutions

View all

I applied via Company Website and was interviewed in Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

Aptitude Test Round

Good morning
I'm Alka from Delhi.
I did my graduation from University of Delhi.
I did diploma (DIT) in Computer
We are three siblings.
My father occupation is govt. Job
My mother is housewife.
I'm hardwork and descipline person.
My strength is small thing makes me happy.
My weakness is small thing hurts me too.
My short term goal is get a job in reputed company.
My long term goal is become an airhostess.


Thank you! for giving me this opportunity to introduce myself.

Interview Preparation Tips

Topics to prepare for IGT Solutions Customer Service Executive interview:
  • customer care
  • email
  • Computer Application
Interview preparation tips for other job seekers - Please work fastly otherwise no issues. I'm full satisfy.

I applied via Recruitment Consulltant and was interviewed in Jul 2022.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. What do u know about the company ? Why do u want to join igt solutions? What makes u more good than others ?

Interview Preparation Tips

Topics to prepare for IGT Solutions Customer Service Executive interview:
  • Company Profiling
Interview preparation tips for other job seekers - Well b confident and dont fumble and make sure you are carrying a good attitude ans personality all through the interview process

Interview Questions

Interview Questions

Customer Service Executive Interview Questions

user image Mukhtar Ahamad

posted on 23 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about your self and why should we hire you.
2

Technical Round (1 Question)

  • Q1. GDS knowledge like what is command name field..and what is the command fare rules...

Interview Preparation Tips

Topics to prepare for IGT Solutions Customer Service Executive interview:
  • Interview and technical knowledge
Interview preparation tips for other job seekers - You will have to good confidence and good communication skills and you will learn a lot of ....

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Service Executive interview?
IGT Solutions interview process usually has 1-2 rounds. The most common rounds in the IGT Solutions interview process are Resume Shortlist, HR and Technical.
How to prepare for IGT Solutions Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, voice process, bpo, Domestic BPO and call center.
What are the top questions asked in IGT Solutions Customer Service Executive interview?

Some of the top questions asked at the IGT Solutions Customer Service Executive interview -

  1. What is BPO? Tell me about social medi...read more
  2. How to solve probl...read more
  3. What is E-comme...read more

Tell us how to improve this page.

People are getting interviews through

based on 7 IGT Solutions interviews
WalkIn
Company Website
Job Portal
Referral
43%
14%
14%
14%
15% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
IGT Solutions Customer Service Executive Salary
based on 458 salaries
₹1 L/yr - ₹5.4 L/yr
At par with the average Customer Service Executive Salary in India
View more details

IGT Solutions Customer Service Executive Reviews and Ratings

based on 100 reviews

3.3/5

Rating in categories

3.3

Skill development

3.3

Work-Life balance

3.0

Salary & Benefits

3.2

Job Security

3.2

Company culture

2.6

Promotions/Appraisal

3.1

Work Satisfaction

Explore 100 Reviews and Ratings
Customer Service Executive

Bhopal

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Customer Service Executive

Bhopal

0-1 Yrs

Not Disclosed

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