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IGT Solutions Process Associate Interview Questions, Process, and Tips
Top IGT Solutions Process Associate Interview Questions and Answers
- Q1. How will you handle irate customer
- Q2. Do you have any travel knowledge?
- Q3. What do you know about social media?
IGT Solutions Process Associate Interview Experiences
54 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a detail-oriented individual with a strong background in data analysis and process improvement.
I have a Bachelor's degree in Business Administration with a focus on operations management.
I have experience working as a data analyst, where I improved efficiency by streamlining processes.
I am proficient in Excel, SQL, and data visualization tools like Tableau.
I am a quick learner and enjoy taking on new challenges.
- Q2. Which is the most memorable day in your life?
- Ans.
The day I graduated from college
Feeling of accomplishment after years of hard work
Celebrating with friends and family
Reflecting on the journey and looking forward to the future
(1 Question)
- Q1. Voice based question through a software
(4 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a detail-oriented individual with a background in data analysis and strong problem-solving skills.
Graduated with a degree in Business Administration
Worked as a data analyst for XYZ Company
Proficient in Excel and data visualization tools
Strong analytical and problem-solving skills
Excellent attention to detail
- Q2. How was your last birthday?
- Ans.
My last birthday was spent with close friends and family, enjoying a delicious meal and exchanging thoughtful gifts.
Celebrated with close friends and family
Enjoyed a delicious meal
Exchanged thoughtful gifts
- Q3. Are you comfortable with night shifts? Have you discussed this in your family?
- Ans.
Yes, I am comfortable with night shifts and have discussed it with my family.
I am comfortable working night shifts as I have done so in previous roles.
I have discussed the possibility of working night shifts with my family and they are supportive.
I understand the importance of maintaining a healthy work-life balance even with night shifts.
- Q4. How was your day today? What did you observe throughout the day?
- Ans.
My day was busy but productive. I observed a lot of teamwork and collaboration among colleagues.
Started the day with a team meeting to discuss goals and priorities
Worked on various tasks with different team members throughout the day
Witnessed effective communication and problem-solving skills in action
Noticed a positive and supportive work environment
Interview Preparation Tips
Selected
I appeared for an interview in Sep 2024, where I was asked the following questions.
- Q1. What is your Net Promoter Score (NPS)?
- Q2. What Key Performance Indicators (KPIs) have you worked on?
- Q3. What are your hobbies, and how would you elaborate on them for at least five minutes?
- Q4. You should be aware of the process for which you are interviewing.
- Q5. What motivates you to pursue a career in the Business Process Outsourcing (BPO) industry?
Umer Bashir
Selected
I appeared for an interview in Feb 2025, where I was asked the following questions.
- Q1. Versant test is required
- Q2. Stability check in operations round
Selected
I applied via Recruitment Consulltant and was interviewed in May 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself
- Q2. About previous experience
(2 Questions)
- Q1. Tell me about yourself
- Q2. About previous company and process
(2 Questions)
- Q1. Asked about GDS and Amadeus
- Q2. Different questions on Amadeus
IGT Solutions interview questions for designations
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
(3 Questions)
- Q1. English questions .. email writting .. paragraph writting
- Q2. English fill on the blanks
- Q3. Email writing in interview
Interview Preparation Tips
Every day is a rotational ..and week off is there but if your TL says that you have to come on week off then you have to go ...
No calender off... Also
Paid leave will pe.only applicable when you have informed atleast 10 days or a week ago ..
Let suppose you are selected in E-mail process then also you have to call atleast 20 people per day u have to resolve cases atleast 60 in normal and 45-50 in Training days ..any time you line of buisness will change like you are selected for email but u have send to attend Inbound call atleast 100-150 call you have to recieve ..you have no option to say no to anything your TL will decide your future there ..anytime you have to do overtime ..in training also u have to do overtime without any payment of overtime .. think first you will get only 15k
Get interview-ready with Top IGT Solutions Interview Questions
Divya Kumari
Selected
I applied via Walk-in and was interviewed before Oct 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction .name,from where do you live,why you want to join this company
- Ans.
My name is [Your Name] and I live in [Your City]. I want to join this company because of its reputation for innovation and growth opportunities.
Introduce yourself with your name and where you live
Explain your interest in joining the company based on its reputation for innovation
Mention the growth opportunities that attracted you to the company
- Q2. Self introduction
(2 Questions)
- Q1. About company,about bpo,what is customer service,how you will be going to handle a customer?
- Q2. Codes of airlines and airport codes
- Ans.
Airline codes are two-letter codes used to identify airlines, while airport codes are three-letter codes used to identify airports.
Airline codes are assigned by the International Air Transport Association (IATA).
Airport codes are assigned by the International Civil Aviation Organization (ICAO).
Examples: Airline code for American Airlines is AA, airport code for Los Angeles International Airport is LAX.
Discuss about one topic
(2 Questions)
- Q1. Typing on computer and a paragraph provided on a computer and ask for 25 speed
- Q2. Basic knowledge of computer
Process Associate Jobs at IGT Solutions
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Experience in details
Interview Preparation Tips
rohan bhadavankar
Selected
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. What is your education and family background
- Ans.
I have a Bachelor's degree in Business Administration and come from a supportive family background.
Bachelor's degree in Business Administration
Supportive family background
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Basic questions
- Q2. Experience about previous organisation
Normal english vocabulary
(2 Questions)
- Q1. Kpi , kra , why you left your last organisation
- Q2. Why should we hire you
(2 Questions)
- Q1. About previous company and work experience and project
- Q2. Basic communication and experiece
Top trending discussions
IGT Solutions Interview FAQs
The duration of IGT Solutions Process Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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IGT Solutions Interviews By Designations
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IGT Solutions Process Associate Interview Process
based on 67 interviews
3 Interview rounds
- HR Round - 1
- HR Round - 2
- One-on-one Round
Process Associate Interview Questions from Similar Companies
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IGT Solutions Process Associate Reviews and Ratings
based on 934 reviews
Rating in categories
|
Process Associate
3.6k
salaries
|  ₹1 L/yr - ₹8.4 L/yr |
|
Customer Service Executive
523
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
324
salaries
| ₹2.4 L/yr - ₹7 L/yr |
|
Customer Care Executive
270
salaries
| ₹1.1 L/yr - ₹7 L/yr |
|
Quality Analyst
208
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
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