IGT Solutions Process Associate Interview Questions, Process, and Tips

Q1. Can you explain your resume
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Q2. Last drawn salary and expected salary
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Q1. Do you have a knowledge of Amadeus or sabre GDS
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Q2. Please go through the reissuance or refund process with the commands
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Q3. Why you left your last organisation
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Q1. Tell me about yourself?
Ans. 
I am a detail-oriented individual with a background in data analysis and strong communication skills.
• Background in data analysis

• Strong communication skills

• Detail-oriented

• Experience in process improvement

• Ability to work well in a team
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Q2. What is your strength
Ans. 
My greatest strength is my ability to adapt quickly to new situations and learn new skills efficiently.
• Quick learner

• Adaptable

• Efficient in acquiring new skills
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Q1. Tell me something about you?
Ans. 
I am a detail-oriented individual with strong analytical skills and a passion for problem-solving.
• I have a Bachelor's degree in Business Administration

• I have experience working in data analysis roles

• I am proficient in Excel and SQL

• I enjoy working in a fast-paced environment
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Q2. What is your goal?
Ans. 
My goal is to continuously improve my skills and knowledge in order to excel in my role as a Process Associate.
• Continuous learning and development

• Achieving high performance in process-related tasks

• Seeking opportunities for growth and advancement

• Enhancing problem-solving abilities

• Building strong communication and teamwork skills
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Q3. Why do you want to join our company?
Ans. 
I am impressed by the company's reputation for innovation and commitment to employee growth.
• Company's reputation for innovation

• Commitment to employee growth

• Opportunities for career advancement
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Q1. Basics about yourself
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Q2. Why do you want to join bpo
Ans. 
I want to join BPO to gain experience in customer service and communication skills.
• Opportunity to improve communication skills

• Gain experience in customer service

• Opportunity for career growth and development
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Q1. You will be given a topic for email writing
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Q2. Why should I hire you
Ans. 
I am a dedicated and detail-oriented individual with strong analytical skills and a proven track record of meeting deadlines.
• I have a strong attention to detail, ensuring accuracy in all tasks

• I am highly organized and able to prioritize effectively

• I have excellent analytical skills, allowing me to identify and solve problems efficiently

• I have a proven track record of meeting deadlines and exceeding expectations

• I am a q...read more
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Q3. What doy know about customer service
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is about meeting the needs and expectations of customers

• It involves effective communication and problem-solving skills

• Customer service can be provided through various channels such as phone, email, chat, or in-person

• Examples include resolving customer complaints, answering product questions, and
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English Aptitude Test - Versant

Q1. Favourite sport
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Q2. Why switch?
Ans. 
I am looking for new challenges and opportunities for growth.
• Seeking new challenges and opportunities for personal and professional growth

• Interested in expanding my skill set and knowledge

• Exploring different industries or roles to broaden my experience
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Q1. Salary negotiation ?
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Q2. Rotational shifts and policies
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