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IGT Solutions Process Associate Interview Questions, Process, and Tips

Updated 19 Jan 2025

Top IGT Solutions Process Associate Interview Questions and Answers

View all 13 questions

IGT Solutions Process Associate Interview Experiences

52 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

English Aptitude Test - Versant

Round 2 - Behavioral 

(2 Questions)

  • Q1. Favourite sport
  • Q2. Why switch?
  • Ans. 

    I am looking for new challenges and opportunities for growth.

    • Seeking new challenges and opportunities for personal and professional growth

    • Interested in expanding my skill set and knowledge

    • Exploring different industries or roles to broaden my experience

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiation ?
  • Q2. Rotational shifts and policies

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to stress out. Easy interview process.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction about myself
  • Q2. Why do you want to join
Round 3 - Technical 

(2 Questions)

  • Q1. Travel related queries
  • Q2. Wheel chair meals reissue

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to start with but leave it with in 1 year

Process Associate Interview Questions Asked at Other Companies

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Q2. What are the Financial statements
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Q4. What is depreciation. What are the types of depreciation. Explain ... read more
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Q5. What are the 3way and 2way matches in account payable?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. 1- Why you want to join igt? 2- Talk abt COVID experience for 2 mins
Round 2 - Versat round 

(4 Questions)

  • Q1. 4 round in this test
  • Q2. Fill in the missing words// correct the jumbled sentences//a random topic given to talk
  • Q3. Correct the jumbled words
  • Q4. Speak for any random topic for 2 mins
  • Ans. 

    I will speak about the importance of mental health in the workplace.

    • Mental health affects productivity and overall well-being of employees

    • Employers should provide resources and support for mental health issues

    • Creating a positive work environment can improve mental health outcomes

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Total 3 rounds were there and it was not that difficult. You just good comms skills

Process Associate Interview Questions & Answers

user image Chaitanya Dahifale

posted on 29 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is BPO .. what is customer service
  • Ans. 

    BPO stands for Business Process Outsourcing, which involves contracting a third-party provider to handle specific business operations. Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.

    • BPO involves outsourcing specific business processes to third-party providers to improve efficiency and reduce costs.

    • Customer service focuses on providin...

  • Answered by AI
  • Q2. Introduce yourself -
Round 2 - Behavioral 

(3 Questions)

  • Q1. Introduce yourself..
  • Q2. Will give one topic to discuss
  • Q3. Last company company experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident and know something about BPO

IGT Solutions interview questions for designations

 Trainee Process Associate

 (4)

 Process Associate Level 1

 (4)

 Voice Process Executive

 (1)

 Voice Process

 (1)

 Chat Process

 (1)

 Senior Associate

 (1)

 Business Associate

 (1)

 BPO Associate

 (1)

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Basic self introduction
  • Q2. Why want to join this organisation
  • Q3. What do you know about this current process
  • Q4. Will you relocate if needed

Interview Preparation Tips

Interview preparation tips for other job seekers - dont join pay is low if you join it will be biggest nightmare you have ever seen

Get interview-ready with Top IGT Solutions Interview Questions

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Versant interview so make sure to watch few videos available on YouTube about how to practice And clear versant

Round 2 - HR 

(6 Questions)

  • Q1. Tell me something about yourself
  • Ans. Prepare short introduction including your qualifications and experience.. also brief about last process you worked with along with family details and hobbies if asked
  • Answered Anonymously
  • Q2. What are your strengths and weeknesses
  • Ans. Tell them you are quick learner,have relevant experience and will provide appropriate customer service to the customer
  • Answered Anonymously
  • Q3. Why did you leave the last job
  • Q4. What are your salary expectations
  • Ans. 35% hike or as per industry standard
  • Answered Anonymously
  • Q5. How will you handle irate customer
  • Ans. 

    To handle an irate customer, I would remain calm, actively listen to their concerns, empathize with their situation, offer solutions, and escalate if necessary.

    • Remain calm and composed

    • Listen actively and attentively to the customer's concerns

    • Empathize with the customer's situation and show understanding

    • Offer solutions or alternatives to address their issues

    • If unable to resolve, escalate the matter to a supervisor or ma

  • Answered by AI
  • Q6. Will you be comfortable working with night shift

Interview Preparation Tips

Topics to prepare for IGT Solutions Process Associate interview:
  • Qualities of customer service ex
  • Tell me something about yourself
  • Strength and weeknesses
Interview preparation tips for other job seekers - Watch few videos on YouTube about customer service skills and experience related information

Process Associate Jobs at IGT Solutions

View all
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1. Introduction 2.Skills 3. Situations based question like to know your english speaking like describe how did you spend you last sunday.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Any random topics
Round 3 - One-on-one 

(3 Questions)

  • Q1. You need to speak any random topic
  • Q2. Favourite colour
  • Q3. Draft any email
  • Ans. 

    Drafting an email

    • Start with a greeting

    • Clearly state the purpose of the email

    • Provide necessary details or information

    • Use a polite and professional tone

    • End with a closing and your name

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about you
  • Q2. This is our base salary, how much do you expect.

Interview Preparation Tips

Interview preparation tips for other job seekers - Its pretty easy to crack. They want labourers to get hired. Forget abt "tell me something about you"
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself ?
  • Ans. 

    I am a hardworking and dedicated individual with a passion for learning and growth.

    • I have a Bachelor's degree in Business Administration

    • I have completed several internships in the field of finance

    • I am proficient in Microsoft Office and have experience with data entry and analysis

    • I am a quick learner and enjoy taking on new challenges

  • Answered by AI
  • Q2. Tell me about your last organisation ?
  • Ans. 

    I worked at XYZ Corp as a Process Associate.

    • I was responsible for handling customer queries and complaints.

    • I also assisted in training new employees on company policies and procedures.

    • During my time there, I was recognized for my excellent communication skills and ability to handle difficult customers.

    • I left the company to pursue new opportunities for growth and development.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are living in gurugram then opt for both side cab facility in summers.
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IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Process Associate interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for IGT Solutions Process Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Auditing, Business Analysis, Data Analysis and System Analysis.
What are the top questions asked in IGT Solutions Process Associate interview?

Some of the top questions asked at the IGT Solutions Process Associate interview -

  1. How will you handle irate custo...read more
  2. Do you have any travel knowledg...read more
  3. What do you know about social med...read more
How long is the IGT Solutions Process Associate interview process?

The duration of IGT Solutions Process Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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IGT Solutions Process Associate Interview Process

based on 66 interviews

3 Interview rounds

  • HR Round - 1
  • HR Round - 2
  • One-on-one Round
View more
IGT Solutions Process Associate Salary
based on 3.5k salaries
₹1 L/yr - ₹8 L/yr
9% more than the average Process Associate Salary in India
View more details

IGT Solutions Process Associate Reviews and Ratings

based on 921 reviews

3.3/5

Rating in categories

3.1

Skill development

3.0

Work-life balance

2.8

Salary

3.0

Job security

3.0

Company culture

2.5

Promotions

2.9

Work satisfaction

Explore 921 Reviews and Ratings
Process Associate

Bangalore / Bengaluru

1-4 Yrs

Not Disclosed

Process Associate

Pune

0-1 Yrs

₹ 2-3.5 LPA

Process Associate

Gurgaon / Gurugram,

Delhi/Ncr

0-3 Yrs

₹ 0.5-2.5 LPA

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