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I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 3 interview rounds.
English Aptitude Test - Versant
I am looking for new challenges and opportunities for growth.
Seeking new challenges and opportunities for personal and professional growth
Interested in expanding my skill set and knowledge
Exploring different industries or roles to broaden my experience
I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.
I will speak about the importance of mental health in the workplace.
Mental health affects productivity and overall well-being of employees
Employers should provide resources and support for mental health issues
Creating a positive work environment can improve mental health outcomes
I applied via Referral and was interviewed before Jul 2022. There were 2 interview rounds.
BPO stands for Business Process Outsourcing, which involves contracting a third-party provider to handle specific business operations. Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.
BPO involves outsourcing specific business processes to third-party providers to improve efficiency and reduce costs.
Customer service focuses on providin...
IGT Solutions interview questions for designations
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There was 1 interview round.
Get interview-ready with Top IGT Solutions Interview Questions
I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.
Versant interview so make sure to watch few videos available on YouTube about how to practice And clear versant
To handle an irate customer, I would remain calm, actively listen to their concerns, empathize with their situation, offer solutions, and escalate if necessary.
Remain calm and composed
Listen actively and attentively to the customer's concerns
Empathize with the customer's situation and show understanding
Offer solutions or alternatives to address their issues
If unable to resolve, escalate the matter to a supervisor or ma
I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 3 interview rounds.
Drafting an email
Start with a greeting
Clearly state the purpose of the email
Provide necessary details or information
Use a polite and professional tone
End with a closing and your name
I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.
I applied via Walk-in and was interviewed before May 2022. There was 1 interview round.
I am a hardworking and dedicated individual with a passion for learning and growth.
I have a Bachelor's degree in Business Administration
I have completed several internships in the field of finance
I am proficient in Microsoft Office and have experience with data entry and analysis
I am a quick learner and enjoy taking on new challenges
I worked at XYZ Corp as a Process Associate.
I was responsible for handling customer queries and complaints.
I also assisted in training new employees on company policies and procedures.
During my time there, I was recognized for my excellent communication skills and ability to handle difficult customers.
I left the company to pursue new opportunities for growth and development.
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The duration of IGT Solutions Process Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 66 interviews
3 Interview rounds
based on 920 reviews
Rating in categories
Process Associate
3.5k
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| ₹0 L/yr - ₹0 L/yr |
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515
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Team Lead
315
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| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
263
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| ₹0 L/yr - ₹0 L/yr |
Quality Analyst
207
salaries
| ₹0 L/yr - ₹0 L/yr |
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