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IGT Solutions Process Associate Interview Questions, Process, and Tips
Updated
18 Nov 2024
Top IGT Solutions Process Associate Interview Questions and Answers
- Q1. How will you handle irate customer
- Q2. Do you have any travel knowledge?
- Q3. What do you know about social media?
49 IGT Solutions Process Associate Interview Experiences
145 questions found
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Anonymous
I applied via Recruitment Consulltant and was interviewed in Jun 2022.
2 Interview Rounds
1
Aptitude Test Round
Versant interview so make sure to watch few videos available on YouTube about how to practice And clear versant
2
HR Round (6 Questions)
- Q1. Tell me something about yourself View Answers (1)
- Q2. What are your strengths and weeknesses View Answers (2)
- Q3. Why did you leave the last job View Answers (2)
- Q4. What are your salary expectations View Answers (1)
- Q5. How will you handle irate customer View Answers (6)
- Q6. Will you be comfortable working with night shift View Answers (2)
Interview Preparation Tips
Topics to prepare for IGT Solutions Process Associate interview:
- Qualities of customer service ex
- Tell me something about yourself
- Strength and weeknesses
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself? View Answers (1)
- Q2. Which is the most memorable day in your life? View Answers (1)
2
Versant Round (1 Question)
- Q1. Voice based question through a software Add Answer
3
Technical Round (4 Questions)
- Q1. Tell me about yourself? View Answers (1)
- Q2. How was your last birthday? View Answers (1)
- Q3. Are you comfortable with night shifts? Have you discussed this in your family? View Answers (1)
- Q4. How was your day today? What did you observe throughout the day? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Well, preparing for an interview is not so easy because we do not have any idea of the questions we will be asked. Still, I would suggest that you research about the company first like, location, expertise or skills required if you're not a fresher. And if you're a fresher all you can do is practice some important questions that improves your communication and confidence.
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in May 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me something about yourself Add Answer
- Q2. About previous experience Add Answer
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. About previous company and process Add Answer
3
Technical Round (2 Questions)
- Q1. Asked about GDS and Amadeus Add Answer
- Q2. Different questions on Amadeus Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
Hire pro test Round (3 Questions)
- Q1. English questions .. email writting .. paragraph writting Add Answer
- Q2. English fill on the blanks Add Answer
- Q3. Email writing in interview Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are ready to work in any shift timing every day only then you decide to join IGT
Every day is a rotational ..and week off is there but if your TL says that you have to come on week off then you have to go ...
No calender off... Also
Paid leave will pe.only applicable when you have informed atleast 10 days or a week ago ..
Let suppose you are selected in E-mail process then also you have to call atleast 20 people per day u have to resolve cases atleast 60 in normal and 45-50 in Training days ..any time you line of buisness will change like you are selected for email but u have send to attend Inbound call atleast 100-150 call you have to recieve ..you have no option to say no to anything your TL will decide your future there ..anytime you have to do overtime ..in training also u have to do overtime without any payment of overtime .. think first you will get only 15k
Every day is a rotational ..and week off is there but if your TL says that you have to come on week off then you have to go ...
No calender off... Also
Paid leave will pe.only applicable when you have informed atleast 10 days or a week ago ..
Let suppose you are selected in E-mail process then also you have to call atleast 20 people per day u have to resolve cases atleast 60 in normal and 45-50 in Training days ..any time you line of buisness will change like you are selected for email but u have send to attend Inbound call atleast 100-150 call you have to recieve ..you have no option to say no to anything your TL will decide your future there ..anytime you have to do overtime ..in training also u have to do overtime without any payment of overtime .. think first you will get only 15k
IGT Solutions interview questions for designations
Divya Kumari
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2023.
4 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduction .name,from where do you live,why you want to join this company View Answers (1)
- Q2. Self introduction Add Answer
2
Technical Round (2 Questions)
- Q1. About company,about bpo,what is customer service,how you will be going to handle a customer? Add Answer
- Q2. Codes of airlines and airport codes View Answers (1)
3
Assignment Round
Discuss about one topic
4
Technical Round (2 Questions)
- Q1. Typing on computer and a paragraph provided on a computer and ask for 25 speed Add Answer
- Q2. Basic knowledge of computer Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in May 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Experience in details Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Provide with good salary
Process Associate Jobs at IGT Solutions
rohan bhadavankar
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jun 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. What is your education and family background Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2023.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Basic questions Add Answer
- Q2. Experience about previous organisation Add Answer
2
Aptitude Test Round
Normal english vocabulary
3
One-on-one Round (2 Questions)
- Q1. Kpi , kra , why you left your last organisation Add Answer
- Q2. Why should we hire you Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. About previous company and work experience and project Add Answer
- Q2. Basic communication and experiece Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about your self and about experience Add Answer
2
Assignment Round
VNA round was there and you have to clear it
3
One-on-one Round (1 Question)
- Q1. Ops round with ops manger starting from introduction he asked about specific of Cx support Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be yourself
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Assignment Round
Communication skills, customer services
IGT Solutions Interview FAQs
How many rounds are there in IGT Solutions Process Associate interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for IGT Solutions Process Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Auditing, Business Analysis, Data Analysis and System Analysis.
What are the top questions asked in IGT Solutions Process Associate interview?
How long is the IGT Solutions Process Associate interview process?
The duration of IGT Solutions Process Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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IGT Solutions Interviews By Designations
- IGT Solutions Process Associate Interview Questions
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Interview Questions for Popular Designations
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Interview Process at IGT Solutions Process Associate
based on 18 interviews in last 1 year
2 Interview rounds
- HR Round
- One-on-one Round
View more
People are getting interviews through
based on 40 IGT Solutions interviews
WalkIn
Job Portal
Referral
Recruitment Consultant
33%
18%
10%
3%
36% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Process Associate Interview Questions from Similar Companies
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IGT Solutions Process Associate Reviews and Ratings
based on 871 reviews
Rating in categories
|
Process Associate
3.5k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Customer Service Executive
458
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
321
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
252
salaries
| ₹1.1 L/yr - ₹5 L/yr |
|
Quality Analyst
205
salaries
| ₹1.6 L/yr - ₹6 L/yr |
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