AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
IGT Solutions Process Associate Interview Questions, Process, and Tips
Top IGT Solutions Process Associate Interview Questions and Answers
- Q1. How will you handle irate customer
- Q2. Do you have any travel knowledge?
- Q3. What do you know about social media?
IGT Solutions Process Associate Interview Experiences
52 interviews found
Anonymous
I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.
Versant interview so make sure to watch few videos available on YouTube about how to practice And clear versant
(6 Questions)
- Q1. Tell me something about yourself
- Ans. Prepare short introduction including your qualifications and experience.. also brief about last process you worked with along with family details and hobbies if asked
- Q2. What are your strengths and weeknesses
- Ans. Tell them you are quick learner,have relevant experience and will provide appropriate customer service to the customer
- Q3. Why did you leave the last job
- Q4. What are your salary expectations
- Ans. 35% hike or as per industry standard
- Q5. How will you handle irate customer
- Ans.
To handle an irate customer, I would remain calm, actively listen to their concerns, empathize with their situation, offer solutions, and escalate if necessary.
Remain calm and composed
Listen actively and attentively to the customer's concerns
Empathize with the customer's situation and show understanding
Offer solutions or alternatives to address their issues
If unable to resolve, escalate the matter to a supervisor or ma
- Q6. Will you be comfortable working with night shift
Interview Preparation Tips
- Qualities of customer service ex
- Tell me something about yourself
- Strength and weeknesses
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a detail-oriented individual with a strong background in data analysis and process improvement.
I have a Bachelor's degree in Business Administration with a focus on operations management.
I have experience working as a data analyst, where I improved efficiency by streamlining processes.
I am proficient in Excel, SQL, and data visualization tools like Tableau.
I am a quick learner and enjoy taking on new challenges.
- Q2. Which is the most memorable day in your life?
- Ans.
The day I graduated from college
Feeling of accomplishment after years of hard work
Celebrating with friends and family
Reflecting on the journey and looking forward to the future
(1 Question)
- Q1. Voice based question through a software
(4 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a detail-oriented individual with a background in data analysis and strong problem-solving skills.
Graduated with a degree in Business Administration
Worked as a data analyst for XYZ Company
Proficient in Excel and data visualization tools
Strong analytical and problem-solving skills
Excellent attention to detail
- Q2. How was your last birthday?
- Ans.
My last birthday was spent with close friends and family, enjoying a delicious meal and exchanging thoughtful gifts.
Celebrated with close friends and family
Enjoyed a delicious meal
Exchanged thoughtful gifts
- Q3. Are you comfortable with night shifts? Have you discussed this in your family?
- Ans.
Yes, I am comfortable with night shifts and have discussed it with my family.
I am comfortable working night shifts as I have done so in previous roles.
I have discussed the possibility of working night shifts with my family and they are supportive.
I understand the importance of maintaining a healthy work-life balance even with night shifts.
- Q4. How was your day today? What did you observe throughout the day?
- Ans.
My day was busy but productive. I observed a lot of teamwork and collaboration among colleagues.
Started the day with a team meeting to discuss goals and priorities
Worked on various tasks with different team members throughout the day
Witnessed effective communication and problem-solving skills in action
Noticed a positive and supportive work environment
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in May 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself
- Q2. About previous experience
(2 Questions)
- Q1. Tell me about yourself
- Q2. About previous company and process
(2 Questions)
- Q1. Asked about GDS and Amadeus
- Q2. Different questions on Amadeus
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
(3 Questions)
- Q1. English questions .. email writting .. paragraph writting
- Q2. English fill on the blanks
- Q3. Email writing in interview
Interview Preparation Tips
Every day is a rotational ..and week off is there but if your TL says that you have to come on week off then you have to go ...
No calender off... Also
Paid leave will pe.only applicable when you have informed atleast 10 days or a week ago ..
Let suppose you are selected in E-mail process then also you have to call atleast 20 people per day u have to resolve cases atleast 60 in normal and 45-50 in Training days ..any time you line of buisness will change like you are selected for email but u have send to attend Inbound call atleast 100-150 call you have to recieve ..you have no option to say no to anything your TL will decide your future there ..anytime you have to do overtime ..in training also u have to do overtime without any payment of overtime .. think first you will get only 15k
IGT Solutions interview questions for designations
Divya Kumari
Selected
I applied via Walk-in and was interviewed before Oct 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction .name,from where do you live,why you want to join this company
- Ans.
My name is [Your Name] and I live in [Your City]. I want to join this company because of its reputation for innovation and growth opportunities.
Introduce yourself with your name and where you live
Explain your interest in joining the company based on its reputation for innovation
Mention the growth opportunities that attracted you to the company
- Q2. Self introduction
(2 Questions)
- Q1. About company,about bpo,what is customer service,how you will be going to handle a customer?
- Q2. Codes of airlines and airport codes
- Ans.
Airline codes are two-letter codes used to identify airlines, while airport codes are three-letter codes used to identify airports.
Airline codes are assigned by the International Air Transport Association (IATA).
Airport codes are assigned by the International Civil Aviation Organization (ICAO).
Examples: Airline code for American Airlines is AA, airport code for Los Angeles International Airport is LAX.
Discuss about one topic
(2 Questions)
- Q1. Typing on computer and a paragraph provided on a computer and ask for 25 speed
- Q2. Basic knowledge of computer
Get interview-ready with Top IGT Solutions Interview Questions
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Experience in details
Interview Preparation Tips
Process Associate Jobs at IGT Solutions
rohan bhadavankar
Selected
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. What is your education and family background
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Basic questions
- Q2. Experience about previous organisation
Normal english vocabulary
(2 Questions)
- Q1. Kpi , kra , why you left your last organisation
- Q2. Why should we hire you
(2 Questions)
- Q1. About previous company and work experience and project
- Q2. Basic communication and experiece
Selected
I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self and about experience
VNA round was there and you have to clear it
(1 Question)
- Q1. Ops round with ops manger starting from introduction he asked about specific of Cx support
Interview Preparation Tips
Communication skills, customer services
Top trending discussions
IGT Solutions Interview FAQs
The duration of IGT Solutions Process Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
IGT Solutions Interviews By Designations
- IGT Solutions Process Associate Interview Questions
- IGT Solutions Customer Service Executive Interview Questions
- IGT Solutions Customer Service Associate Interview Questions
- IGT Solutions Customer Care Executive Interview Questions
- IGT Solutions Customer Support Executive Interview Questions
- IGT Solutions Process Associate Level 1 Interview Questions
- IGT Solutions Team Lead Interview Questions
- IGT Solutions Trainee Process Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Senior Process Associate Interview Questions
- Processing Executive Interview Questions
- Process Engineer Interview Questions
- Process Developer Interview Questions
- Transaction Processing Associate Interview Questions
- Non Voice Process Associate Interview Questions
- Senior Processing Executive Interview Questions
- Voice Process Executive Interview Questions
- Show more
IGT Solutions Process Associate Interview Process
based on 66 interviews
3 Interview rounds
- HR Round - 1
- HR Round - 2
- One-on-one Round
Process Associate Interview Questions from Similar Companies
Fast track your campus placements
IGT Solutions Process Associate Reviews and Ratings
based on 921 reviews
Rating in categories
|
Process Associate
3.5k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Customer Service Executive
468
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
311
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
263
salaries
| ₹1.1 L/yr - ₹5.2 L/yr |
|
Quality Analyst
206
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
TCS
Wipro
HCLTech
Tech Mahindra
- Home >
- Interviews >
- IGT Solutions Interview Questions >
- IGT Solutions Process Associate Interview Questions
