IGT Solutions Interview Questions, Process, and Tips

Q1. Tell me about something yourself.
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Q2. What do you know about social media?
Ans. 
Social media refers to online platforms where users can create and share content, connect with others, and engage in social networking.
• Social media platforms include Facebook, Instagram, Twitter, LinkedIn, and TikTok.

• Users can share photos, videos, status updates, and links on social media.

• Social media allows for real-time communication and interaction with a global audience.

• Businesses use social media for marketing, c...read more
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Q3. What do you understand about customer service?
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is about meeting the needs and expectations of customers.

• It involves listening to customers, addressing their concerns, and providing solutions.

• Customer service can be provided through various channels such as phone, email, chat, or in-person.

• Building rapport and maintaining positive relationshi...read more
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Q4. What do you mean by BPO Why?
Ans. 
BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business processes.
• BPO allows companies to focus on their core competencies while outsourcing non-core functions.

• It helps in cost reduction by leveraging economies of scale and expertise of the service provider.

• BPO services can include customer support, technical support, data entry, and more.

• Exampl...read more
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We also called versant test.
Following the computer sound.
Listening test.
Speaking test (pronounciation).
Answering the Question.
Retelling the story.

Q1. Introduction of myself
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Q2. What is my hobbi and why?
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Q3. What makes you come to Delhi and what was your best experience?
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Q4. What do you know about travel process?
Ans. 
Travel process involves booking flights, hotels, transportation, and activities for customers.
• Travel process includes booking flights, hotels, transportation, and activities for customers

• It also involves providing travel itineraries, visa assistance, and travel insurance

• Travel process may include handling cancellations, changes, and refunds for customers

• Knowledge of popular travel destinations, airlines, and hotel chai...read more
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Q1. Tell me about yourself?
Ans. 
I am a detail-oriented individual with a strong background in data analysis and process improvement.
• I have a Bachelor's degree in Business Administration with a focus on operations management.

• I have experience working as a data analyst, where I improved efficiency by streamlining processes.

• I am proficient in Excel, SQL, and data visualization tools like Tableau.

• I am a quick learner and enjoy taking on new challenges.
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Q2. Which is the most memorable day in your life?
Ans. 
The day I graduated from college
• Feeling of accomplishment after years of hard work

• Celebrating with friends and family

• Reflecting on the journey and looking forward to the future
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Q1. Voice based question through a software
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Q1. Tell me about yourself?
Ans. 
I am a detail-oriented individual with a background in data analysis and strong problem-solving skills.
• Graduated with a degree in Business Administration

• Worked as a data analyst for XYZ Company

• Proficient in Excel and data visualization tools

• Strong analytical and problem-solving skills

• Excellent attention to detail
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Q2. How was your last birthday?
Ans. 
My last birthday was spent with close friends and family, enjoying a delicious meal and exchanging thoughtful gifts.
• Celebrated with close friends and family

• Enjoyed a delicious meal

• Exchanged thoughtful gifts
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Q3. Are you comfortable with night shifts? Have you discussed this in your family?
Ans. 
Yes, I am comfortable with night shifts and have discussed it with my family.
• I am comfortable working night shifts as I have done so in previous roles.

• I have discussed the possibility of working night shifts with my family and they are supportive.

• I understand the importance of maintaining a healthy work-life balance even with night shifts.
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Q4. How was your day today? What did you observe throughout the day?
Ans. 
My day was busy but productive. I observed a lot of teamwork and collaboration among colleagues.
• Started the day with a team meeting to discuss goals and priorities

• Worked on various tasks with different team members throughout the day

• Witnessed effective communication and problem-solving skills in action

• Noticed a positive and supportive work environment
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Q1. What does customer service entail?
Ans. 
Customer service entails providing assistance and support to customers before, during, and after a purchase.
• Listening to customer needs and concerns

• Resolving issues and complaints in a timely manner

• Providing product information and guidance

• Building relationships with customers to ensure satisfaction

• Offering personalized service to enhance customer experience
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Q2. Tell me about yourself.
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90 min test containing verbal, Quantitative aptitude and question based on diagrams

Q1. Which programming language will you prefer?
Ans. 
I prefer programming languages like Python and Java for their versatility and widespread use in the industry.
• I prefer Python for its simplicity, readability, and vast libraries for various tasks.

• I also like Java for its strong typing, object-oriented approach, and cross-platform compatibility.

• I am open to learning new languages as needed for specific projects or tasks.
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Q2. Question based on projects and internships
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Q1. Generative AI basics like chatgpt, Gemini etc
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Q2. Little bit same like first round about programming languages and databases
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