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IGT Solutions Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top IGT Solutions Interview Questions and Answers

View all 84 questions

IGT Solutions Interview Experiences

Popular Designations

212 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about you?
Round 2 - One-on-one 

(1 Question)

  • Q1. Write an email for the delay flight.
  • Ans. 

    Email apologizing for flight delay

    • Start with a polite greeting

    • Apologize for the delay and explain the reason briefly

    • Provide information on the new estimated departure time

    • Offer any compensation or assistance if applicable

    • End with a sincere apology and thank the recipient for their understanding

  • Answered by AI

Top IGT Solutions Process Associate Interview Questions and Answers

Q1. How will you handle irate customer
View answer (6)

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (20)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. On call interview
  • Q2. About persona and professional
  • Q3. Tell me about yourself
  • Q4. Why you want tojoin
  • Q5. Upcoming plans for the future
  • Ans. 

    I plan to further develop my technical skills through certifications and training programs, as well as explore opportunities for career advancement within the company.

    • Pursuing certifications such as CompTIA A+ or Cisco CCNA

    • Attending workshops or seminars on new technologies in the field

    • Seeking mentorship from senior engineers to enhance skills

    • Exploring potential promotions within the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep studying

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

5 Excel based question very basic

Round 3 - One-on-one 

(6 Questions)

  • Q1. It was just a Friendly talk
  • Q2. What is your Career path
  • Ans. 

    My career path has been focused on developing my skills in real-time analysis and I have worked my way up from an entry-level position.

    • Started as a data entry clerk at XYZ company

    • Moved up to a junior analyst role after 2 years

    • Currently working as a real-time analyst at ABC corporation

    • Looking to continue developing my skills and potentially move into a management role

  • Answered by AI
  • Q3. What tools you know other than excel
  • Ans. 

    I am familiar with various data analysis and visualization tools such as Tableau, Power BI, and Google Analytics.

    • Tableau - used for data visualization and business intelligence

    • Power BI - used for data analysis and reporting

    • Google Analytics - used for web analytics and tracking website traffic

  • Answered by AI
  • Q4. Do you know power bi
  • Ans. 

    Yes, Power BI is a business analytics service by Microsoft that provides interactive visualizations and business intelligence capabilities.

    • Power BI is a data visualization tool used to create interactive reports and dashboards

    • It allows users to connect to various data sources and transform data into insights

    • Power BI offers a range of features including data modeling, data analysis, and data visualization

    • It is widely us...

  • Answered by AI
  • Q5. Do you know VBA
  • Ans. 

    Yes, I know VBA.

    • I have experience in writing VBA macros for Excel and Access.

    • I am familiar with VBA syntax and object-oriented programming concepts.

    • I have used VBA to automate repetitive tasks and improve efficiency in data analysis.

  • Answered by AI
  • Q6. Will you be comfortable for night shift
  • Ans. 

    Yes, I am comfortable with night shifts.

    • I have prior experience working night shifts

    • I am a night owl and feel more productive during night hours

    • I am willing to adjust my sleep schedule accordingly

    • I understand the importance of being alert and focused during night shifts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are getting hired for WFM team tena please be prepare in excel.

Vlookup
Index match
Offset
Countifs
Sumifs
Conditional formation
Pivot table.

Real Time Analyst Interview Questions asked at other Companies

Q1. What kind of skills you have in Microsoft Advance Excel and VBA as well? & what rating will you give yourself out of 10 according to abobe mention statement.
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction , experience last drawn salary of fresher graduate or not ?
  • Ans. 

    The question is asking about the candidate's introduction, experience, and last drawn salary.

    • Introduce yourself and highlight your relevant experience.

    • Mention your last drawn salary if applicable.

    • If you are a fresher graduate, mention that you do not have any previous salary.

    • Focus on your skills and how they align with the job requirements.

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. It was operations round which means hr will only ask you about whether you can do rotation shift or not and what was previous role in your company if graduate then will check grammer check

Interview Preparation Tips

Interview preparation tips for other job seekers - My friend i know you are feeling nervous but seriously it's a boo which means they only want to hire those can can atleast Speak English and understand it well and if it is an domestic process then just basic English speaking will be okay
Now make sure you prepare only these questions and I am sure you will be hired
1st question :- introduction
2nd question:- previous salary, salary expectations, previous role if experienced - if fresher grammer check is must means - how did you spend your last weekend 2nd :- memorable day of your life 3rd :- last movie you watched
3rd question:- can you do rotational shift Answer must be yes
Now last typing test which should be 90 % accuracy speed doesn't that much matter
And last versant:- please open YouTube and search :- Pearson versant test example and just learn the sentences and fill in the blanks and I am 100% sure you will pass you only need 50 marks out of 100 which is so easy . I am writing this from my heart because I think that keeping this knowledge or kind of secret will give me nothing but if I share I'll get so many likes or blessings that's all I am sure if you read this you will be hired 100 % have an amazing life aheadm

Operations Representative Interview Questions asked at other Companies

Q1. Do you aware about the social media platforms policies?
View answer (1)

IGT Solutions interview questions for popular designations

 Process Associate

 (52)

 Customer Service Executive

 (15)

 Customer Service Associate

 (11)

 Customer Care Executive

 (8)

 Customer Support Executive

 (6)

 Process Associate Level 1

 (4)

 Team Lead

 (4)

 Trainee Process Associate

 (4)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Are rotational shifts comfortable
  • Ans. 

    Rotational shifts can be comfortable depending on individual preferences and circumstances.

    • Some people may find rotational shifts comfortable as it allows for flexibility in work schedules.

    • Others may prefer fixed shifts as it provides a consistent routine.

    • Comfort with rotational shifts can also depend on the availability of support systems like childcare or transportation.

    • Individuals who are adaptable and can easily ad...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and brush up your communication skills

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Get interview-ready with Top IGT Solutions Interview Questions

Tally Caller Interview Questions & Answers

user image Anonymous

posted on 22 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Why do you want to work here

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, don't hesitate, don't ask them to repeat there question, keep a smile on your face

Tally Caller Interview Questions asked at other Companies

Q1. Briefly explain the approaches to develop algorithms
View answer (1)

Jobs at IGT Solutions

View all
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was easy, basic cpp

Round 2 - HR 

(2 Questions)

  • Q1. Tell me you introduction
  • Q2. Why you want to join

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more
View answer (41)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Approached by Company

Round 1 - HR 

(1 Question)

  • Q1. What is customer service and what challenges have you faced in your previous organization

Top IGT Solutions Customer Service Associate Interview Questions and Answers

Q1. 1. Why is customer service important for any company??
View answer (10)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

5 months Interview Questions & Answers

user image Anmol Sukhdeve

posted on 18 Jan 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - One-on-one 

(1 Question)

  • Q1. What is customer service
Round 2 - HR 

(1 Question)

  • Q1. Tell something about your self
Round 3 - One-on-one 

(1 Question)

  • Q1. What is bpo sector
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal Questions about BPO, CX Service, Delhi Metro inside incidents etc.
Round 3 - Technical 

(1 Question)

  • Q1. It was my Versant test on 2 nd round
Round 4 - One-on-one 

(1 Question)

  • Q1. It was OPS round as 3rd and last round taken by my current reporting manager. everything was quite easy to be answered as I joined as fresher to give interview. I have been asked for my introduction, my fa...

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from you tube & ask colleagues if possible.
Normal grammatical questions comes in Versant test.
Be confident, and prepare yourself how much you can, least or much that's no need to worry, just give your 100
% of your end.

Process Associate Level 1 Interview Questions asked at other Companies

Q1. 1.What is rtgs? 2.Difference between rtgs and neft
View answer (3)

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for IGT Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Communication Skills, bpo, voice process and Auditing.
What are the top questions asked in IGT Solutions interview?

Some of the top questions asked at the IGT Solutions interview -

  1. How will you handle irate custo...read more
  2. 1. Why is customer service important for any compan...read more
  3. What is BPO? Tell me about social medi...read more
How long is the IGT Solutions interview process?

The duration of IGT Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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IGT Solutions Interview Process

based on 222 interviews

Interview experience

4
  
Good
View more

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IGT Solutions Reviews and Ratings

based on 2.7k reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

2.9

Salary

3.2

Job security

3.1

Company culture

2.7

Promotions

3.0

Work satisfaction

Explore 2.7k Reviews and Ratings
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