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IGT Solutions Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top IGT Solutions Interview Questions and Answers

View all 84 questions

IGT Solutions Interview Experiences

Popular Designations

212 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - Screening 

(2 Questions)

  • Q1. Own introduction and experience
  • Q2. Expectations
Round 2 - Technical 

(2 Questions)

  • Q1. Overall experience
  • Q2. Technical questions
Round 3 - Behavioral 

(2 Questions)

  • Q1. Situation based
  • Q2. Expectations & capability testing

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1.Are you ready to do rotational shift. Ans : Yes I will do 2.Are you comfortable in night shift . Ans : Yes I will do 3.communcation check. Ans: Being confident dont speak in Hindi in every round only tal...
  • Q2. 1.Are you ready to do rotational shift. Ans : Yes I will do 2.Are you comfortable in night shift . Ans : Yes I will do 3.communcation check. Ans: Being confident dont speak in Hindi in every round only tal...
Round 3 - Operational Round 

(1 Question)

  • Q1. 1.Are you ready to do rotational shift. Ans : Yes I will do 2.Are you comfortable in night shift . Ans : Yes I will do 3.communcation check. Ans: Being confident dont speak in Hindi in every round only tal...
Round 4 - Behavioral 

(1 Question)

  • Q1. 1.Are you ready to do rotational shift. Ans : Yes I will do 2.Are you comfortable in night shift . Ans : Yes I will do 3.communcation check. Ans: Being confident dont speak in Hindi in every round only tal...

Interview Preparation Tips

Interview preparation tips for other job seekers - Being Confident and Comfortably Give the Answers only in English language and focused on your communication.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What do you understand by customer satisfaction.? what are the types of GDS? Why the travel and tourism sector? Future goals and why us?
  • Ans. 

    Customer satisfaction refers to meeting or exceeding customer expectations and ensuring their needs are fulfilled.

    • Customer satisfaction is the measure of how well a product or service meets or exceeds customer expectations.

    • It involves understanding and fulfilling customer needs and preferences.

    • It is important for building customer loyalty and repeat business.

    • Customer satisfaction can be measured through surveys, feedba...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - A few pieces of advice-
Do not trust the offer letter till you get the email.
Transportation is a big issue, in most cases, they confirm that both sides pick and drop later on they deny it with technical logic i.e. you shall fall under the metro plan as your location is near the metro. moreover, they calculate the fares in pro rata basics and a cab on the day shift is not free.
No comp-off despite what they had mentioned in their company policy.
No free parking for level 1 employees . Paid parking will cost you 90 per day which is hefty.

Corporate Travel Consultant Interview Questions asked at other Companies

Q1. what do you understand by customer satisfaction.? what are the types of GDS? Why the travel and tourism sector? Future goals and why us?
View answer (1)

Senior Manager - Human Resources (Case Management) Interview Questions & Answers

user image Anonymous

posted on 18 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Compensation part
  • Q2. Way forward for new department

Interview Preparation Tips

Interview preparation tips for other job seekers - Be transparent while giving the interview

IGT Solutions interview questions for popular designations

 Process Associate

 (52)

 Customer Service Executive

 (15)

 Customer Service Associate

 (11)

 Customer Care Executive

 (8)

 Customer Support Executive

 (6)

 Process Associate Level 1

 (4)

 Team Lead

 (4)

 Trainee Process Associate

 (4)

UABO Interview Questions & Answers

user image Anonymous

posted on 4 Aug 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What do you know about bpo ?
  • Ans. Bpo is a business process outsourcing its technically sharing of business to a third party
  • Answered Anonymously
  • Q2. Tell me about youself
  • Q3. What is social science

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepared before you go for unterview .

Get interview-ready with Top IGT Solutions Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

The group discussion is the most useful thing. Because in group discussion you know about your group members opinion for any situation and any problem.

Round 3 - HR 

(4 Questions)

  • Q1. What is your hobby. Tell me something about your self.
  • Q2. What is the business. How business grow in market in short time period.
  • Ans. 

    Business growth in short time period requires strategic planning, efficient operations, and effective marketing.

    • Identify target market and create a unique value proposition

    • Streamline operations to increase efficiency and reduce costs

    • Invest in marketing and advertising to increase brand awareness

    • Leverage technology to improve processes and customer experience

    • Form strategic partnerships and collaborations to expand reach

    • ...

  • Answered by AI
  • Q3. What type of behaviour you make to the customer?
  • Ans. 

    I always maintain a professional and courteous demeanor while interacting with customers.

    • I listen actively to their concerns and needs.

    • I provide clear and concise information about our products and services.

    • I am patient and empathetic when dealing with difficult situations.

    • I follow up promptly on any issues or questions they may have.

    • I strive to exceed their expectations and provide exceptional service.

  • Answered by AI
  • Q4. Explain Network Marketing and its profits?
  • Ans. 

    Network marketing is a business model where individuals earn commissions by selling products and recruiting others to join their team.

    • Network marketing relies on a network of distributors to sell products directly to consumers.

    • Distributors earn commissions on their own sales as well as the sales of those they recruit.

    • The profits in network marketing can vary greatly depending on the company and the individual's success...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for IGT Solutions Operations Manager interview:
  • Business Development
  • Photoshop
  • Editing
  • Networking
  • Marketing
  • MS Office
  • Accounting
  • Trading
  • acting
  • Singing
  • mimicry
Interview preparation tips for other job seekers - Hi,
Everyone First of all my name is the jatin sharma . And i am belong from India (Rajasthan).
Everyone job seeker is needs a dream job. And they can deserve it by here talent.
so IGT give a chance to prove your self.
By using your talent and your mind.
Thank you.
Have a nice day,
JATIN SHARMA

Operations Manager Interview Questions asked at other Companies

Q1. That, if a student, who passed 12th and doesn't want to study further so how would you convince him to study more
View answer (5)

Jobs at IGT Solutions

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a detail-oriented individual with a background in data analysis and strong communication skills.

    • Background in data analysis

    • Strong communication skills

    • Detail-oriented

    • Experience in process improvement

    • Ability to work well in a team

  • Answered by AI
  • Q2. What is your strength
  • Ans. 

    My greatest strength is my ability to adapt quickly to new situations and learn new skills efficiently.

    • Quick learner

    • Adaptable

    • Efficient in acquiring new skills

  • Answered by AI
Round 2 - HR 

(3 Questions)

  • Q1. Tell me something about you?
  • Ans. 

    I am a detail-oriented individual with strong analytical skills and a passion for problem-solving.

    • I have a Bachelor's degree in Business Administration

    • I have experience working in data analysis roles

    • I am proficient in Excel and SQL

    • I enjoy working in a fast-paced environment

  • Answered by AI
  • Q2. What is your goal?
  • Ans. 

    My goal is to continuously improve my skills and knowledge in order to excel in my role as a Process Associate.

    • Continuous learning and development

    • Achieving high performance in process-related tasks

    • Seeking opportunities for growth and advancement

    • Enhancing problem-solving abilities

    • Building strong communication and teamwork skills

  • Answered by AI
  • Q3. Why do you want to join our company?
  • Ans. 

    I am impressed by the company's reputation for innovation and commitment to employee growth.

    • Company's reputation for innovation

    • Commitment to employee growth

    • Opportunities for career advancement

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep strong answer of questions.

Top IGT Solutions Process Associate Interview Questions and Answers

Q1. How will you handle irate customer
View answer (6)

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)

cse Interview Questions & Answers

user image Anonymous

posted on 25 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Why you want you join in bpo? Why igt? Any random topic , like women empowerment, COVID 19, fav sport etc. They also check your patient level
  • Q2. What is customer service according to you
Round 2 - One-on-one 

(1 Question)

  • Q1. They ask same questions but they also check your thought process the ops manager talk you like a friend or this called like a normal talk between two people

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive , take smile everytime on your face listen and revert not in one word ,do not fumble
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction about my last job and experience or why would I join that company
  • Q2. Salary expections about hike which they give

Top IGT Solutions Customer Service Associate Interview Questions and Answers

Q1. 1. Why is customer service important for any company??
View answer (10)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tel me about your self
Round 3 - One-on-one 

(1 Question)

  • Q1. This ia ghw viww ans yhw uws plus hia ghaia bahbaha kjajahba nakhabaja bjahabbaja najjaja
Round 4 - Coding Test 

Na na na na na bana ba na na na

Interview Preparation Tips

Interview preparation tips for other job seekers - Best work bahhah jajhH jajHH jaihaha jajiananhaniai vvagavagBnNja nakjanbahajab nabgthajbahau nanjaajja jajja najjamakiaian jajjaja jajjaja kaiaiua jaioiaaj jaj

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for IGT Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Communication Skills, bpo, voice process and Auditing.
What are the top questions asked in IGT Solutions interview?

Some of the top questions asked at the IGT Solutions interview -

  1. How will you handle irate custo...read more
  2. 1. Why is customer service important for any compan...read more
  3. What is BPO? Tell me about social medi...read more
How long is the IGT Solutions interview process?

The duration of IGT Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

IGT Solutions Interview Process

based on 222 interviews

Interview experience

4
  
Good
View more

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IGT Solutions Reviews and Ratings

based on 2.7k reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

2.9

Salary

3.2

Job security

3.1

Company culture

2.7

Promotions

3.0

Work satisfaction

Explore 2.7k Reviews and Ratings
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