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IGT Solutions Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top IGT Solutions Interview Questions and Answers

View all 84 questions

IGT Solutions Interview Experiences

Popular Designations

212 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What makes you different?
Round 3 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and articulate.

Content Writer & Social Media Manager Interview Questions asked at other Companies

Q1. Which applications you work with and what are all the requirements for graphic designing ?
View answer (2)

Executive Interview Questions & Answers

user image Anonymous

posted on 24 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. I was asked about my last job experience and my expectations with IGT solutions
  • Q2. I was asked if i know how to write a proper email
  • Q3. My salary expectations
Round 3 - Case Study 

I got a case in which i have told that the there is a flight cancelled due to bad weather condition and there is passenger who is asking for compensation because he couldn't took the flight for his father's funeral. I was told that i have to deny the passenger for compensation with apology.

Round 4 - Behavioral 

(1 Question)

  • Q1. I was asked about my previous job work details that what i had to do in my previous job and why i want to work in IGT solutions

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't think that IGT solutions is a successful MNC for beginners or freshers

Executive Interview Questions asked at other Companies

Q1. How will you start RS method Development for known drug product?
View answer (16)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basics about yourself
  • Q2. Why do you want to join bpo
  • Ans. 

    I want to join BPO to gain experience in customer service and communication skills.

    • Opportunity to improve communication skills

    • Gain experience in customer service

    • Opportunity for career growth and development

  • Answered by AI
Round 2 - Technical 

(3 Questions)

  • Q1. You will be given a topic for email writing
  • Q2. Why should I hire you
  • Ans. 

    I am a dedicated and detail-oriented individual with strong analytical skills and a proven track record of meeting deadlines.

    • I have a strong attention to detail, ensuring accuracy in all tasks

    • I am highly organized and able to prioritize effectively

    • I have excellent analytical skills, allowing me to identify and solve problems efficiently

    • I have a proven track record of meeting deadlines and exceeding expectations

    • I am a q...

  • Answered by AI
  • Q3. What doy know about customer service
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Customer service is about meeting the needs and expectations of customers

    • It involves effective communication and problem-solving skills

    • Customer service can be provided through various channels such as phone, email, chat, or in-person

    • Examples include resolving customer complaints, answering product questions, and

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a good plateform for making future

Top IGT Solutions Process Associate Interview Questions and Answers

Q1. How will you handle irate customer
View answer (6)

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

English Aptitude Test - Versant

Round 2 - Behavioral 

(2 Questions)

  • Q1. Favourite sport
  • Q2. Why switch?
  • Ans. 

    I am looking for new challenges and opportunities for growth.

    • Seeking new challenges and opportunities for personal and professional growth

    • Interested in expanding my skill set and knowledge

    • Exploring different industries or roles to broaden my experience

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiation ?
  • Q2. Rotational shifts and policies

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to stress out. Easy interview process.

Top IGT Solutions Process Associate Interview Questions and Answers

Q1. How will you handle irate customer
View answer (6)

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)

IGT Solutions interview questions for popular designations

 Process Associate

 (52)

 Customer Service Executive

 (15)

 Customer Service Associate

 (11)

 Customer Care Executive

 (8)

 Customer Support Executive

 (6)

 Process Associate Level 1

 (4)

 Team Lead

 (4)

 Trainee Process Associate

 (4)

Chat Process Interview Questions & Answers

user image Anonymous

posted on 2 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a highly motivated and customer-oriented individual with excellent communication skills.

    • I have experience working in customer service roles, where I have honed my communication and problem-solving skills.

    • I am a quick learner and adapt well to new technologies and processes.

    • I am a team player and enjoy collaborating with others to achieve common goals.

    • I am proficient in using chat platforms and have a good typing s...

  • Answered by AI
  • Q2. How were you spent you last day
  • Ans. 

    I spent my last day exploring a new hiking trail and enjoying a picnic with friends.

    • Explored a new hiking trail

    • Had a picnic with friends

    • Enjoyed the scenic views

    • Took photographs of the surroundings

  • Answered by AI
  • Q3. Tell us about your fav movie
  • Ans. 

    My favorite movie is The Shawshank Redemption.

    • The movie is based on a Stephen King novella and directed by Frank Darabont.

    • It tells the story of Andy Dufresne, a banker who is wrongly convicted of murder and sentenced to life in Shawshank State Penitentiary.

    • The film explores themes of hope, friendship, and redemption.

    • It has a stellar cast including Tim Robbins and Morgan Freeman.

    • The Shawshank Redemption is known for its...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to know how to speak English fluently take it seriously

Chat Process Interview Questions asked at other Companies

Q1. What is Empathy and sympathy, write a mali your a customer receive wrong product
View answer (10)

Get interview-ready with Top IGT Solutions Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

The intention behind facilitating a group discussion is to evaluate every candidate, check their persuasive skills, knowledge of the related subject, communication skills and most importantly their capability to structure arguments through logic, reason and factual information. Thus, if you are graduating from college soon and taking part in placement drives, we have enlisted all the commonly asked GD topics for the placement you must prepare to ace your Group Discussion and land your dream job!

Round 3 - Aptitude Test 

An aptitude test is a measure of your ability to learn or perform required tasks and succeed in the environment you're in. They are not a measure of intelligence—these tests look for your strengths and weaknesses, giving you and the evaluator an idea of your abilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't let bad news get you down. ...
Find what makes you passionate. ...
Show how you add value. ...
Network, network, network. ...
Stay positive. ...
Stand out from the crowd.
More items...

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Jobs at IGT Solutions

View all
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. No questions They were just building the conversation
  • Q2. Eg: How was your new year??
  • Q3. What is your favourite movie and why

Interview Preparation Tips

Interview preparation tips for other job seekers - It was dead easy to crack the interview.
They will ask another BPO
And why did you choose to work in BPO
That's all
Answer wisely just don't say anything about pay , speak only about growth.

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction about yourself
  • Ans. 

    I am a dedicated and motivated individual with strong attention to detail and excellent problem-solving skills.

    • I have a Bachelor's degree in Business Administration.

    • I have completed internships at two different companies, where I gained experience in data analysis and process improvement.

    • I am proficient in Microsoft Excel and have experience using data visualization tools such as Tableau.

    • I am a quick learner and adapt ...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Experience in relevant field
  • Ans. 

    I have 1 year of experience in data entry and processing.

    • I have worked as a data entry operator for a year.

    • I have experience in processing and managing large amounts of data.

    • I am proficient in using Microsoft Excel and other data management tools.

    • I have a keen eye for detail and can spot errors and inconsistencies in data.

    • I am able to work efficiently under tight deadlines and prioritize tasks effectively.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what you speak , don't worry when get stuck to answer that question.ask time and be quick

Trainee Process Associate Interview Questions asked at other Companies

Q1. Describe briefly IP address and types of IP address
View answer (2)

Costumer Service Interview Questions & Answers

user image Junaid Khan

posted on 27 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic question to check English communication Skills
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing speed should be 25+ wpm with 95% accuracy

Costumer Service Interview Questions asked at other Companies

Q1. How much does the credit credit get from the credit? The total credit of the credit can be received from 25,000 to 240000 rupees. You can use this loan to any work. Like small business, medical emergency, for any study or other work you can... read more
View answer (2)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Where do you see yourself 5 years from today ?
  • Q2. What are your strengths and weakness ?

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for IGT Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Communication Skills, bpo, voice process and Auditing.
What are the top questions asked in IGT Solutions interview?

Some of the top questions asked at the IGT Solutions interview -

  1. How will you handle irate custo...read more
  2. 1. Why is customer service important for any compan...read more
  3. What is BPO? Tell me about social medi...read more
How long is the IGT Solutions interview process?

The duration of IGT Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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IGT Solutions Interview Process

based on 222 interviews

Interview experience

4
  
Good
View more

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based on 2.7k reviews

3.3/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

2.9

Salary

3.2

Job security

3.1

Company culture

2.7

Promotions

3.0

Work satisfaction

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