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IGT Solutions Costumer Service Interview Questions and Answers

Updated 26 Dec 2024

IGT Solutions Costumer Service Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What questions are typically asked in this context?
  • Q2. How many questions were asked during the interview?
Round 2 - Technical 

(2 Questions)

  • Q1. What are the various aspects of operations management?
  • Ans. 

    Operations management involves overseeing various aspects of a business's operations to ensure efficiency and productivity.

    • Planning and organizing resources

    • Managing production processes

    • Quality control and assurance

    • Inventory management

    • Supply chain management

    • Scheduling and logistics

    • Performance measurement and improvement

  • Answered by AI
  • Q2. What is Operations Management?
  • Ans. 

    Operations Management involves overseeing and controlling the process of production and redesigning business operations to ensure efficiency.

    • Involves planning, organizing, and supervising the production process

    • Focuses on improving efficiency, quality, and productivity

    • Includes managing resources, such as equipment, materials, and labor

    • Examples: scheduling production, inventory management, quality control

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain everything clearly and thoroughly.

Costumer Service Interview Questions & Answers

user image Junaid Khan

posted on 27 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic question to check English communication Skills
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing speed should be 25+ wpm with 95% accuracy

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Interview questions from similar companies

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Introduction?
  • Q2. Describe previous job ?
  • Q3. About your studies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and keep calm

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About me and the general knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
  • Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
  • Q3. Tell why you left your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About self details some question relative to process

Interview Preparation Tips

Interview preparation tips for other job seekers - best

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do You know about SHIKSHA ?
  • Q2. What reminds you to think of your mother everytime you eat

Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself and work history
  • Q2. Why did you leave those companies
  • Q3. Grammar test and simple topics to speak on a minute

Interview Preparation Tips

Interview preparation tips for other job seekers - Two rounds of interview. VnA and Operations round. Be prepared with vna round through youtube and google. There could also be simple grammar test online. Give answers in simple and point wise in operations round.Its not difficult to crack.
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IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Costumer Service interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are Resume Shortlist, One-on-one Round and Typing Test.
How to prepare for IGT Solutions Costumer Service interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, International Voice Process, bpo, customer support and international bpo.
What are the top questions asked in IGT Solutions Costumer Service interview?

Some of the top questions asked at the IGT Solutions Costumer Service interview -

  1. What are the various aspects of operations manageme...read more
  2. What is Operations Manageme...read more
  3. What questions are typically asked in this conte...read more

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IGT Solutions Costumer Service Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

IGT Solutions Costumer Service Reviews and Ratings

based on 5 reviews

3.2/5

Rating in categories

3.4

Skill development

3.2

Work-life balance

2.9

Salary

3.4

Job security

3.4

Company culture

2.7

Promotions

3.4

Work satisfaction

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