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IGT Solutions Costumer Service Interview Questions and Answers

Updated 26 Dec 2024

IGT Solutions Costumer Service Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What questions are typically asked in this context?
  • Q2. How many questions were asked during the interview?
Round 2 - Technical 

(2 Questions)

  • Q1. What are the various aspects of operations management?
  • Ans. 

    Operations management involves overseeing various aspects of a business's operations to ensure efficiency and productivity.

    • Planning and organizing resources

    • Managing production processes

    • Quality control and assurance

    • Inventory management

    • Supply chain management

    • Scheduling and logistics

    • Performance measurement and improvement

  • Answered by AI
  • Q2. What is Operations Management?
  • Ans. 

    Operations Management involves overseeing and controlling the process of production and redesigning business operations to ensure efficiency.

    • Involves planning, organizing, and supervising the production process

    • Focuses on improving efficiency, quality, and productivity

    • Includes managing resources, such as equipment, materials, and labor

    • Examples: scheduling production, inventory management, quality control

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain everything clearly and thoroughly.

Costumer Service Interview Questions & Answers

user image Junaid Khan

posted on 27 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic question to check English communication Skills
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing speed should be 25+ wpm with 95% accuracy

Costumer Service Interview Questions Asked at Other Companies

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Q3. What do you know about coustmer service representation
Q4. What is the fainans work?
Q5. How to increase company's product production?

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

This is basically aptitude test so you have good knowledge about basic math and communication and costumer service role.

Round 3 - Assessment time 

(3 Questions)

  • Q1. In this round they train you how to answer there sales service roles. What is sales?
  • Ans. You can answer it according to your thinking that what you do if you are a costumer service providers.
  • Answered Anonymously
  • Q2. What you do if you have correspondent position.
  • Q3. Why did you join us?

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Costumer Service interview:
  • Communication Skills
Interview preparation tips for other job seekers - In this interview you have to knowledge about statics and sales also communication.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

This is basically aptitude test so you have good knowledge about basic math and communication and costumer service role.

Round 3 - Assessment time 

(3 Questions)

  • Q1. In this round they train you how to answer there sales service roles. What is sales?
  • Ans. You can answer it according to your thinking that what you do if you are a costumer service providers.
  • Answered Anonymously
  • Q2. What you do if you have correspondent position.
  • Q3. Why did you join us?

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Costumer Service interview:
  • Communication Skills
Interview preparation tips for other job seekers - In this interview you have to knowledge about statics and sales also communication.

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Costumer Service interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are Resume Shortlist, One-on-one Round and Typing Test.
How to prepare for IGT Solutions Costumer Service interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, International Voice Process, bpo, customer support and international bpo.
What are the top questions asked in IGT Solutions Costumer Service interview?

Some of the top questions asked at the IGT Solutions Costumer Service interview -

  1. What are the various aspects of operations manageme...read more
  2. What is Operations Manageme...read more
  3. What questions are typically asked in this conte...read more

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IGT Solutions Costumer Service Reviews and Ratings

based on 4 reviews

4.0/5

Rating in categories

4.3

Skill development

4.0

Work-Life balance

2.9

Salary & Benefits

4.3

Job Security

4.3

Company culture

3.3

Promotions/Appraisal

4.3

Work Satisfaction

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