Amazon Development Centre India Costumer Service Interview Questions and Answers

Recovering company's loss involves analyzing the root cause, implementing cost-cutting measures, increasing revenue streams, and improving customer satisfaction.

• Analyze the root cause of the loss to identify areas of improvement

• Implement cost-cutting measures such as reducing unnecessary expenses

• Increase revenue streams through marketing strategies or product diversification

• Improve customer satisfaction to retain exist

Improving customer service involves listening to feedback, training employees, personalizing interactions, and utilizing technology.

• Listen to customer feedback and make necessary improvements

• Provide thorough training for employees to handle various situations

• Personalize interactions with customers to make them feel valued

• Utilize technology such as chatbots or CRM systems to streamline processes

• Offer multiple channels f...read more

Increasing company's product production can be achieved by optimizing production processes, investing in technology and equipment, improving supply chain efficiency, and implementing lean manufacturing principles.

• Optimize production processes to reduce waste and increase efficiency

• Invest in technology and equipment to automate tasks and increase output

• Improve supply chain efficiency to reduce lead times and ensure time...read more