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Sutherland Global Services Costumer Service Interview Questions and Answers
Sutherland Global Services Costumer Service Interview Experiences
1 interview found
Anonymous
I applied via Company Website and was interviewed in Jul 2022. There were 3 interview rounds.
This is basically aptitude test so you have good knowledge about basic math and communication and costumer service role.
(3 Questions)
- Q1. In this round they train you how to answer there sales service roles. What is sales?
- Ans. You can answer it according to your thinking that what you do if you are a costumer service providers.
- Q2. What you do if you have correspondent position.
- Q3. Why did you join us?
Interview Preparation Tips
- Communication Skills
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Interview questions from similar companies
Selected
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What questions are typically asked in this context?
- Q2. How many questions were asked during the interview?
(2 Questions)
- Q1. What are the various aspects of operations management?
- Ans.
Operations management involves overseeing various aspects of a business's operations to ensure efficiency and productivity.
Planning and organizing resources
Managing production processes
Quality control and assurance
Inventory management
Supply chain management
Scheduling and logistics
Performance measurement and improvement
- Q2. What is Operations Management?
- Ans.
Operations Management involves overseeing and controlling the process of production and redesigning business operations to ensure efficiency.
Involves planning, organizing, and supervising the production process
Focuses on improving efficiency, quality, and productivity
Includes managing resources, such as equipment, materials, and labor
Examples: scheduling production, inventory management, quality control
Interview Preparation Tips
Junaid Khan
Selected
I applied via Walk-in and was interviewed in Jan 2023. There were 3 interview rounds.
(1 Question)
- Q1. Basic question to check English communication Skills
(1 Question)
- Q1. Typing speed should be 25+ wpm with 95% accuracy
Selected
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What questions are typically asked in this context?
- Q2. How many questions were asked during the interview?
(2 Questions)
- Q1. What are the various aspects of operations management?
- Ans.
Operations management involves overseeing various aspects of a business's operations to ensure efficiency and productivity.
Planning and organizing resources
Managing production processes
Quality control and assurance
Inventory management
Supply chain management
Scheduling and logistics
Performance measurement and improvement
- Q2. What is Operations Management?
- Ans.
Operations Management involves overseeing and controlling the process of production and redesigning business operations to ensure efficiency.
Involves planning, organizing, and supervising the production process
Focuses on improving efficiency, quality, and productivity
Includes managing resources, such as equipment, materials, and labor
Examples: scheduling production, inventory management, quality control
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Jan 2023. There were 3 interview rounds.
(1 Question)
- Q1. Basic question to check English communication Skills
(1 Question)
- Q1. Typing speed should be 25+ wpm with 95% accuracy
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Sutherland Global Services Interviews By Designations
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Sutherland Global Services Costumer Service Reviews and Ratings
based on 1 review
Rating in categories
|
Associate
2.3k
salaries
|  ₹1.1 L/yr - ₹7.4 L/yr |
|
Senior Associate
1.8k
salaries
| ₹1.8 L/yr - ₹7.8 L/yr |
|
Customer Service Associate
1.6k
salaries
| ₹1.2 L/yr - ₹7.5 L/yr |
|
Associate Manager
838
salaries
| ₹4.3 L/yr - ₹13.5 L/yr |
|
Process Associate
646
salaries
| ₹1.4 L/yr - ₹5.2 L/yr |
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