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Sutherland Global Services Non Voice Customer Care Executive Interview Questions and Answers

Updated 7 Jan 2025

Sutherland Global Services Non Voice Customer Care Executive Interview Experiences

16 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What's your Hobbies
  • Q2. Why you are looking for this job

Interview Preparation Tips

Interview preparation tips for other job seekers - When you take Decision Making
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

They give one topic, then we want to speak about that topic minimum 2 to 3 minutes

Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Some technical questions

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
asked in HGS
Q2. How to d discuss about the customer care ?
asked in Amazon
Q3. What is responsibly as a customer care executive ?
Q4. While using social media are we getting knowledge or either we ar ... read more
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction round
Round 2 - Behavioral 

(1 Question)

  • Q1. Personal info and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - I just don't like the time management of this company they simply wait us till 8:00 pm for the 2nd round which is manager round and at the end the just rejects us the the don't have vacancy so it's my personal advice that if u go for the interview make sure all the things when manager will come whether he come or not
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. They only checking your communication skill
  • Q2. Also see grammar skills
  • Q3. Tell about yourself
  • Q4. Pros & cons of social media
  • Q5. What is your Long term goal

Sutherland Global Services interview questions for designations

 Non Voice Process Customer Care Executive

 (1)

 NON Voice

 (4)

 Non Voice Executive

 (2)

 Non Voice Customer Service Executive

 (2)

 Non Voice Customer Support Executive

 (2)

 Voice Process Customer Care Executive

 (1)

 NON Voice Process

 (15)

 Non Voice Associate

 (2)

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain about yourself and about your experience?
  • Q2. Why did you choose this job and why you left from the previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. About your family
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and we should speak one topic of our own for 2 min
Round 3 - Assignment 

They have given the Worst questions

Round 4 - Behavioral 

(2 Questions)

  • Q1. Worst company, worst manager of this company they are rejecting easily who have an experience and also talent I've attended many interviews but this is the Worst company. I went in the morning 11am sharp M...
  • Q2. I've already mentioned in 3rd round check out
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Assignment 

A random topic was given to be written.

Round 2 - Group Discussion 

Asked to talk about a topic for 1 min

Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer care executive with strong communication skills and a passion for helping others.

    • Experienced in handling customer inquiries and resolving issues

    • Strong communication skills both written and verbal

    • Ability to empathize with customers and provide excellent service

    • Proficient in using customer service software and tools

    • Previous experience in a similar role at XYZ company

  • Answered by AI
  • Q2. Why you want this job
  • Ans. 

    I am passionate about providing excellent customer service and enjoy helping others resolve their issues.

    • I have strong communication skills and enjoy interacting with people.

    • I am patient and empathetic, which are important qualities for a customer care executive.

    • I am detail-oriented and organized, which helps me effectively address customer concerns.

    • I have previous experience in customer service roles and have received...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have good communication skill then you can crack the interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About your self and family background
Round 2 - Technical 

(1 Question)

  • Q1. Tecnical standard questions in my study's

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my first IT company started my career and good work environment also people were friendly and helpfull.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked about my experience and why I'm seeking new career
  • Q2. Was questioned like handleing client call about an example query

What people are saying about Sutherland Global Services

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a sme
3d
How much can we ask for a SME role with 8 years of experience in Healthcare??
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Non Voice Customer Care Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are One-on-one Round, HR and Group Discussion.
What are the top questions asked in Sutherland Global Services Non Voice Customer Care Executive interview?

Some of the top questions asked at the Sutherland Global Services Non Voice Customer Care Executive interview -

  1. Worst company, worst manager of this company they are rejecting easily who have...read more
  2. Was questioned like handleing client call about an example qu...read more
  3. I've already mentioned in 3rd round check ...read more

Tell us how to improve this page.

Sutherland Global Services Non Voice Customer Care Executive Interview Process

based on 23 interviews

2 Interview rounds

  • Resume Shortlist Round
  • One-on-one Round
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™
22% less than the average Non Voice Customer Care Executive Salary in India
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Sutherland Global Services Non Voice Customer Care Executive Reviews and Ratings

based on 10 reviews

3.2/5

Rating in categories

3.0

Skill development

3.1

Work-life balance

2.8

Salary

3.0

Job security

3.4

Company culture

2.7

Promotions

3.2

Work satisfaction

Explore 10 Reviews and Ratings
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