30+ Sutherland Global Services Non Voice Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

Non Voice Customer Care Executive Interview Questions & Answers

sowm V

posted on 7 Jan 2025

Interview experience

5

Excellent

Difficulty level

-

Process Duration

-

Result

-

Round 1 - One-on-one

(2 Questions)

Q1. What's your Hobbies

Ans.

My hobbies include reading, painting, and hiking.

Reading: I enjoy reading fiction and non-fiction books in my free time.
Painting: I like to express my creativity through painting and experimenting with different art mediums.
Hiking: I love exploring nature trails and challenging myself with new hiking routes.

Answered by AI

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Q2. Why you are looking for this job

Ans.

I am looking for this job because I enjoy helping customers and solving their problems.

Passion for customer service
Enjoy problem-solving
Desire to help others
Seeking a challenging and rewarding career

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - When you take Decision Making

Non Voice Customer Care Executive Interview Questions & Answers

NAdiSH SmARt

posted on 18 Jul 2024

Interview experience

5

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Group Discussion

They give one topic, then we want to speak about that topic minimum 2 to 3 minutes

Round 2 - One-on-one

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Some technical questions

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 27 Jul 2024

Interview experience

1

Bad

Difficulty level

-

Process Duration

-

Result

-

Round 1 - HR

(1 Question)

Q1. Introduction round

Add your answer

Round 2 - Behavioral

(1 Question)

Q1. Personal info and many more

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I just don't like the time management of this company they simply wait us till 8:00 pm for the 2nd round which is manager round and at the end the just rejects us the the don't have vacancy so it's my personal advice that if u go for the interview make sure all the things when manager will come whether he come or not

Non Voice Customer Care Executive Interview Questions & Answers

Roja Kamaraj

posted on 28 Aug 2024

Interview experience

2

Poor

Difficulty level

-

Process Duration

-

Result

-

Round 1 - HR

(5 Questions)

Q1. They only checking your communication skill

Add your answer

Q2. Also see grammar skills

Add your answer

Q3. Tell about yourself

Add your answer

Q4. Pros & cons of social media

Add your answer

Q5. What is your Long term goal

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 6 Jun 2024

Interview experience

4

Good

Difficulty level

-

Process Duration

-

Result

-

Round 1 - One-on-one

(2 Questions)

Q1. Explain about yourself and about your experience?

Add your answer

Q2. Why did you choose this job and why you left from the previous job?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 23 Oct 2024

Interview experience

2

Poor

Difficulty level

-

Process Duration

-

Result

-

Round 1 - HR

(1 Question)

Q1. Tell me about your self

Add your answer

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about your self

Add your answer

Q2. About your family

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 16 Aug 2023

Interview experience

1

Bad

Difficulty level

Hard

Process Duration

-

Result

No response

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Self introduction and we should speak one topic of our own for 2 min

Add your answer

Round 3 - Assignment

They have given the Worst questions

Round 4 - Behavioral

(2 Questions)

Q1. Worst company, worst manager of this company they are rejecting easily who have an experience and also talent I've attended many interviews but this is the Worst company. I went in the morning 11am sharp M...

Add your answer

Q2. I've already mentioned in 3rd round check out

Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 26 Jul 2024

Interview experience

3

Average

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Assignment

A random topic was given to be written.

Round 2 - Group Discussion

Asked to talk about a topic for 1 min

Round 3 - HR

(2 Questions)

Q1. Introduce yourself

Ans.

I am a dedicated and experienced customer care executive with strong communication skills and a passion for helping others.

Experienced in handling customer inquiries and resolving issues
Strong communication skills both written and verbal
Ability to empathize with customers and provide excellent service
Proficient in using customer service software and tools
Previous experience in a similar role at XYZ company

Answered by AI

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Q2. Why you want this job

Ans.

I am passionate about providing excellent customer service and enjoy helping others resolve their issues.

I have strong communication skills and enjoy interacting with people.
I am patient and empathetic, which are important qualities for a customer care executive.
I am detail-oriented and organized, which helps me effectively address customer concerns.
I have previous experience in customer service roles and have received...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - If you have good communication skill then you can crack the interview

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 12 Jan 2024

Interview experience

4

Good

Difficulty level

-

Process Duration

-

Result

-

Round 1 - One-on-one

(1 Question)

Q1. About your self and family background

Add your answer

Round 2 - Technical

(1 Question)

Q1. Tecnical standard questions in my study's

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my first IT company started my career and good work environment also people were friendly and helpfull.

Non Voice Customer Care Executive Interview Questions & Answers

Tharun Kailash

posted on 26 Nov 2023

Interview experience

5

Excellent

Difficulty level

Easy

Process Duration

-

Result

Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Asked about my experience and why I'm seeking new career

Add your answer

Q2. Was questioned like handleing client call about an example query

Add your answer

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