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Sutherland Global Services Non Voice Customer Care Executive Interview Questions and Answers

Updated 7 Jan 2025

Sutherland Global Services Non Voice Customer Care Executive Interview Experiences

16 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - Aptitude Test 

General questions with option

Round 2 - Group Discussion 

Social media of India

Interview Preparation Tips

Interview preparation tips for other job seekers - Bold and fluent communication
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

It's an easy one they will check your communication skills

Round 2 - HR 

(3 Questions)

  • Q1. Why should We hire you
  • Q2. Tell about yourself
  • Q3. Are you willing to work in night shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic it's an easy interview

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
asked in HGS
Q2. How to d discuss about the customer care ?
asked in Amazon
Q3. What is responsibly as a customer care executive ?
Q4. While using social media are we getting knowledge or either we ar ... read more
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was easy , they told to write about something you like and they check grammar mistakes

Round 2 - One-on-one 

(1 Question)

  • Q1. Simply, introduction and asking about college details and observing English fluency
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Discussion with my previous lifestyle and self introduction.

Round 3 - HR 

(2 Questions)

  • Q1. HR explain the job role and test my communication skill.
  • Q2. Why you take this role? How do you know this job?

Sutherland Global Services interview questions for designations

 Non Voice Process Customer Care Executive

 (1)

 NON Voice

 (4)

 Non Voice Executive

 (2)

 Non Voice Customer Service Executive

 (2)

 Non Voice Customer Support Executive

 (2)

 Voice Process Customer Care Executive

 (1)

 NON Voice Process

 (14)

 Non Voice Associate

 (2)

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell us something about yourself
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during the interview. And don't try to lie to the hr

I applied via Company Website and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Mainly used to Short cuts because save time

Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips
Round 3 - Assignment 

Must and should complete assignment given time period

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Non Voice Customer Care Executive interview:
  • About myself
Interview preparation tips for other job seekers - politeness keep with smile Gud communication skills
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Non Voice Customer Care Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are One-on-one Round, HR and Group Discussion.
What are the top questions asked in Sutherland Global Services Non Voice Customer Care Executive interview?

Some of the top questions asked at the Sutherland Global Services Non Voice Customer Care Executive interview -

  1. Worst company, worst manager of this company they are rejecting easily who have...read more
  2. Was questioned like handleing client call about an example qu...read more
  3. I've already mentioned in 3rd round check ...read more

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Sutherland Global Services Non Voice Customer Care Executive Interview Process

based on 23 interviews

2 Interview rounds

  • Resume Shortlist Round
  • One-on-one Round
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™
22% less than the average Non Voice Customer Care Executive Salary in India
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Sutherland Global Services Non Voice Customer Care Executive Reviews and Ratings

based on 9 reviews

4.1/5

Rating in categories

3.9

Skill development

3.9

Work-life balance

3.5

Salary

3.9

Job security

4.4

Company culture

3.4

Promotions

4.1

Work satisfaction

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