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IGT Solutions Customer Care Executive Interview Questions and Answers

Updated 2 Nov 2024

8 interviews found

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Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Tell me any memorable day of your life.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Sep 2023.

5 Interview Rounds

1

Group Discussion Round

Helping others , motivating people.

2

One-on-one Round (3 Questions)

  • Q1. Do you know about bpo
  • Q2. Do you know about customer support
  • Q3. Tell me about your daily routine
3

One-on-one Round (1 Question)

  • Q1. How do you get to know about this opportunity
4

Technical Round (1 Question)

  • Q1. Average Typing speed only.
5

Technical Round (1 Question)

  • Q1. General computer questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just have confidence speak clearly

Customer Care Executive Interview Questions

user image Prahlad Das

posted on 29 Jun 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 Not Selected

I applied via Walk-in and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Introduce your self?
2

Aptitude Test Round

That was moderate level.

Interview Preparation Tips

Interview preparation tips for other job seekers - HR Tanya mam is Really good. If you Go to interview then reference Tanya mam that would help u to take job in this company very easily. Mam behaviour is so much good. My experience is so good.

Customer Care Executive Interview Questions

user image Anonymous

posted on 11 Jan 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. No questions They were just building the conversation
  • Q2. Eg: How was your new year??
  • Q3. What is your favourite movie and why

Interview Preparation Tips

Interview preparation tips for other job seekers - It was dead easy to crack the interview.
They will ask another BPO
And why did you choose to work in BPO
That's all
Answer wisely just don't say anything about pay , speak only about growth.

IGT Solutions interview questions for designations

 Customer Service Executive

 (13)

 Customer Support Executive

 (5)

 Senior Customer Service Executive

 (1)

 Customer Service

 (1)

 Customer Relationship Management Executive

 (1)

 Email Customer Support Executive

 (1)

 Customer Service Associate

 (11)

 Customer Support Associate

 (2)

Customer Care Executive Interview Questions

user image Anonymous

posted on 28 Mar 2023

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. What do you know about igt company
  • Q3. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Be sure with you answer. Try to say fluently.

Customer Care Executive Interview Questions

user image Anonymous

posted on 13 Dec 2023

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed before Dec 2022.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
2

One-on-one Round (1 Question)

  • Q1. They just ask introduction thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - hopeless company

Customer Care Executive Jobs at IGT Solutions

View all

Customer Care Executive Interview Questions

user image Anonymous

posted on 27 Apr 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Its your introduction first
  • Q2. Any topic which conveys your communication skill
  • Q3. Any topic like social media, your most memorable day, how did you spent your last day..
3

Vna Round (2 Questions)

  • Q1. About past experience
  • Q2. Roles and responsibility. Your strength and weakness, why we should hire you.

Customer Care Executive Interview Questions

user image Anonymous

posted on 24 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. They ask about genral things only nothing special

Interview Preparation Tips

Topics to prepare for IGT Solutions Customer Care Executive interview:
  • Bpo Operations
Interview preparation tips for other job seekers - Nothing they just need confident people. If you don't know English also it's fine

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

2 Interview Rounds

1

Assignment Round

First round of the interview is assessment round where they gives a topic we have to write a paragraph on that topic

2

One-on-one Round (2 Questions)

  • Q1. After completing first round of interview successfully the second round would be face to face where they only check your communication
  • Q2. All about your resume and what your answer for previous question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold they won’t judge you they only check your communication

I applied via Walk-in

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Denail management Medical billing

Interview Preparation Tips

Interview preparation tips for other job seekers - Great interview great experience

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Care Executive interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for IGT Solutions Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are customer care, Customer Service, voice process, international bpo and international call center.
What are the top questions asked in IGT Solutions Customer Care Executive interview?

Some of the top questions asked at the IGT Solutions Customer Care Executive interview -

  1. Do you know about customer supp...read more
  2. Do you know about ...read more
  3. No questions They were just building the conversat...read more

Tell us how to improve this page.

Interview Process at IGT Solutions Customer Care Executive

based on 3 interviews in last 1 year

Interview experience

4.7
  
Excellent

People are getting interviews through

based on 7 IGT Solutions interviews
WalkIn
Referral
Job Portal
43%
29%
14%
14% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
IGT Solutions Customer Care Executive Salary
based on 259 salaries
₹1.1 L/yr - ₹4.8 L/yr
10% more than the average Customer Care Executive Salary in India
View more details

IGT Solutions Customer Care Executive Reviews and Ratings

based on 65 reviews

3.2/5

Rating in categories

3.1

Skill development

3.2

Work-Life balance

2.9

Salary & Benefits

3.0

Job Security

3.2

Company culture

3.0

Promotions/Appraisal

3.1

Work Satisfaction

Explore 65 Reviews and Ratings
Customer Care Executive

Gurgaon / Gurugram

1-5 Yrs

₹ 2.25-4 LPA

Customer Care Executive

Gurgaon / Gurugram

0-3 Yrs

₹ 1.25-3.5 LPA

Customer Care Executive

Gurgaon / Gurugram

0-3 Yrs

₹ 0.5-2.5 LPA

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