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IGT Solutions Customer Care Executive Interview Questions and Answers
IGT Solutions Customer Care Executive Interview Experiences
8 interviews found
Anonymous
(2 Questions)
- Q1. Tell me something about yourself.
- Q2. Tell me any memorable day of your life.
Selected
I applied via Referral and was interviewed in Sep 2023. There were 5 interview rounds.
Helping others , motivating people.
(3 Questions)
- Q1. Do you know about bpo
- Ans.
BPO stands for Business Process Outsourcing, where companies hire third-party service providers to handle specific business processes.
BPO involves outsourcing non-core business functions to specialized service providers.
Common BPO services include customer support, technical support, data entry, and back-office operations.
BPO companies help businesses save costs, improve efficiency, and focus on core competencies.
Examp...
- Q2. Do you know about customer support
- Ans.
Customer support involves assisting customers with their inquiries, issues, and concerns to ensure a positive experience.
Providing assistance to customers via phone, email, or chat
Resolving customer complaints and issues in a timely manner
Maintaining a positive and professional attitude towards customers
Understanding products or services to provide accurate information
Escalating complex issues to higher levels of suppo
- Q3. Tell me about your daily routine
(1 Question)
- Q1. How do you get to know about this opportunity
(1 Question)
- Q1. Average Typing speed only.
(1 Question)
- Q1. General computer questions
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.
(1 Question)
- Q1. Introduce your self?
- Ans.
I am a dedicated and experienced Customer Care Executive with a passion for helping customers and resolving their issues.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries, complaints, and providing solutions
I have a strong ability to communicate effectively and empathize with customers
I am proficient in using CRM systems and other customer service tools
I have receive...
That was moderate level.
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 2 interview rounds.
(3 Questions)
- Q1. No questions They were just building the conversation
- Q2. Eg: How was your new year??
- Q3. What is your favourite movie and why
Interview Preparation Tips
They will ask another BPO
And why did you choose to work in BPO
That's all
Answer wisely just don't say anything about pay , speak only about growth.
IGT Solutions interview questions for designations
Selected
I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself?
- Ans. I tell them about myself. With a positive attitude.
- Q2. What do you know about igt company
- Q3. Why should we hire you
Interview Preparation Tips
I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. They just ask introduction thats it
Interview Preparation Tips
Customer Care Executive Jobs at IGT Solutions
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Its your introduction first
- Q2. Any topic which conveys your communication skill
- Ans. Try to being original. Whatever coming in your mind just say it calmly without increasing your rate of speech. Which will give you more tine to prepare to think the next part.
- Q3. Any topic like social media, your most memorable day, how did you spent your last day..
(2 Questions)
- Q1. About past experience
- Q2. Roles and responsibility. Your strength and weakness, why we should hire you.
I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. They ask about genral things only nothing special
Interview Preparation Tips
- Bpo Operations
Top trending discussions
Interview questions from similar companies
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What is your family background?
- Q3. Share details of your previous job.
Interview Preparation Tips
- Customer Service
I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.
There ll b a 1hr test where you need to attend reasoning, paragraph, grammar etc
They gave one topic which we need to discuss about n as i was selected on campus selection so 8-10 candidates were there in that gd
(1 Question)
- Q1. Are you comfortable with night shift?
- Ans. Yes, any shift tym ll be okay for me.
(1 Question)
- Q1. Salary discussion with candidate
Interview Preparation Tips
IGT Solutions Interview FAQs
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IGT Solutions Interviews By Designations
- IGT Solutions Process Associate Interview Questions
- IGT Solutions Customer Service Executive Interview Questions
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- IGT Solutions Customer Care Executive Interview Questions
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IGT Solutions Customer Care Executive Interview Process
based on 10 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Customer Care Executive Interview Questions from Similar Companies
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IGT Solutions Customer Care Executive Reviews and Ratings
based on 71 reviews
Rating in categories
|
Process Associate
3.5k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
517
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
310
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
263
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Quality Analyst
206
salaries
| ₹0 L/yr - ₹0 L/yr |
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