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IGT Solutions
3.3
based on 2.7k Reviews
Video summary
Company Overview
Company Locations
Working at IGT Solutions
Company Summary
0
Overall Rating
3.3/5
based on 2.7k reviews
11% below
industry average
Critically rated for
Promotions, Salary, Work satisfaction
Work Policy
Work from office
72% employees reported
Rotational Shift
65% employees reported
Flexible timing
66% employees reported
No travel
71% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
133 employees reported
Cafeteria
128 employees reported
Office cab/shuttle
103 employees reported
Health insurance
66 employees reported
View all benefits
About IGT Solutions
Founded in1998 (27 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersGurgaon/Gurugram, Haryana, India
Office Locations
Websiteigtsolutions.com
Primary Industry
Other Industries
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View in video summary
IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries. Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA.
Vision: To be the dominant player and partner of choice for innovative and integrated BPM, Technology and Digital services and solutions in the Travel, Transportation and Hospitality industry.
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IGT Solutions Ratings
based on 2.7k reviews
Overall Rating
3.3/5
How AmbitionBox ratings work?
5
947
4
584
3
459
2
188
1
537
Category Ratings
3.2
Job security
3.2
Skill development
3.1
Company culture
3.1
Work-life balance
3.0
Work satisfaction
2.9
Salary
2.7
Promotions
IGT Solutions is rated 3.3 out of 5 stars on AmbitionBox, based on 2.7k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at IGT Solutions
based on 2.6k reviews
3.3
Rated by 785 Women
Rated 3.1 for Work-life balance and 3.1 for Company culture
3.4
Rated by 1.8k Men
Rated 3.2 for Job security and 3.2 for Skill development
Work Policy at IGT Solutions
based on 367 reviews in last 6 months
Work from office
72%
Hybrid
19%
Permanent work from home
9%
IGT Solutions Reviews
Top mentions in IGT Solutions Reviews
+ 5 more
Compare IGT Solutions with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.3/5 based on 2.7k reviews | 3.7/5 based on 89.7k reviews | 3.7/5 based on 53k reviews | 3.5/5 based on 36.1k reviews |
Highly Rated for | No highly rated category | Job security Work-life balance | Job security | Job security |
Critically Rated for | Promotions Salary Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary | Promotions Salary Work satisfaction |
Primary Work Policy | Work from office 72% employees reported | Work from office 81% employees reported | Hybrid 62% employees reported | Hybrid 76% employees reported |
Rating by Women Employees | 3.3 Average rated by 785 women | 3.8 Good rated by 26k women | 3.8 Good rated by 15.2k women | 3.6 Good rated by 7.7k women |
Rating by Men Employees | 3.4 Average rated by 1.8k men | 3.6 Good rated by 58.5k men | 3.7 Good rated by 35.4k men | 3.4 Average rated by 26.9k men |
Job security | 3.2 Average | 4.5 Good | 3.8 Good | 3.8 Good |
View more
IGT Solutions Salaries
IGT Solutions salaries have received with an average score of 2.9 out of 5 by 2.7k employees.
Process Associate
(3.5k salaries)
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₹1 L/yr - ₹8 L/yr
Customer Service Executive
(468 salaries)
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₹1 L/yr - ₹5.4 L/yr
Team Lead
(311 salaries)
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₹2.2 L/yr - ₹7 L/yr
Customer Care Executive
(263 salaries)
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₹1.2 L/yr - ₹5.2 L/yr
Quality Analyst
(206 salaries)
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₹1.6 L/yr - ₹5.5 L/yr
Team Lead Operations
(191 salaries)
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₹1.3 L/yr - ₹6.5 L/yr
Customer Support Executive
(170 salaries)
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₹1.2 L/yr - ₹5.5 L/yr
Customer Service Associate
(170 salaries)
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₹1.1 L/yr - ₹5.4 L/yr
Software Engineer
(144 salaries)
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₹4 L/yr - ₹15 L/yr
Travel Consultant
(134 salaries)
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₹1.9 L/yr - ₹7 L/yr
IGT Solutions Interview Questions
Interview questions by designation
Top IGT Solutions interview questions and answers
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IGT Solutions Jobs
Popular Designations IGT Solutions Hires for
Popular Skills IGT Solutions Hires for
Current Openings
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IGT Solutions FAQs
When was IGT Solutions founded?
IGT Solutions was founded in 1998. The company has been operating for 27 years primarily in the IT Services & Consulting sector.
Where is the IGT Solutions headquarters located?
IGT Solutions is headquartered in Gurgaon/Gurugram, Haryana. It operates in 2 cities such as Gurgaon / Gurugram, Chennai. To explore all the office locations, visit IGT Solutions locations.
How many employees does IGT Solutions have in India?
IGT Solutions currently has more than 10,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in IGT Solutions based on the number of reviews submitted on AmbitionBox.
Does IGT Solutions have good work-life balance?
IGT Solutions has a work-life balance rating of 3.1 out of 5 based on 2,700+ employee reviews on AmbitionBox. 44% employees rated IGT Solutions 3 or below, while 56% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read IGT Solutions work-life balance reviews for more details
Is IGT Solutions good for career growth?
Career growth at IGT Solutions is rated as poor, with a promotions and appraisal rating of 2.7. 44% employees rated IGT Solutions 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading IGT Solutions promotions/appraisals reviews for more detailed insights.
What are the cons of working in IGT Solutions?
Working at IGT Solutions does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 2,700+ employee reviews on AmbitionBox.
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