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IGT Solutions Quality Analyst Interview Questions and Answers

Updated 19 Oct 2023

IGT Solutions Quality Analyst Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Could you tell me about yourself?
  • Q2. What is your job profile?
  • Q3. What was your last CTC?
Round 3 - One-on-one 

(3 Questions)

  • Q1. What are quality KPI/KRA?
  • Ans. 

    Quality KPI/KRA are key performance indicators/key result areas used to measure and evaluate the effectiveness of quality processes.

    • Quality KPIs are specific metrics used to track the performance of quality processes.

    • Quality KRAs are key areas of focus that contribute to achieving quality objectives.

    • Examples of quality KPIs include defect rate, customer satisfaction score, and on-time delivery performance.

    • Examples of q...

  • Answered by AI
  • Q2. What are the QC tools?
  • Ans. 

    QC tools are techniques used in quality control to identify and solve problems in processes.

    • Check sheets: Used to collect and analyze data in a systematic way.

    • Control charts: Graphical tools to monitor process variation over time.

    • Histograms: Visual representation of data distribution.

    • Pareto charts: Helps identify the most significant factors contributing to a problem.

    • Fishbone diagrams: Used to identify root causes of a...

  • Answered by AI
  • Q3. Are you aware about CSAT and DSAT?
  • Ans. 

    CSAT stands for Customer Satisfaction Score and DSAT stands for Dissatisfaction Score. They are used to measure customer satisfaction levels.

    • CSAT is a metric used to measure how satisfied customers are with a product or service.

    • DSAT is a metric used to measure how dissatisfied customers are with a product or service.

    • CSAT is usually measured through surveys or feedback forms.

    • DSAT can help identify areas for improvement ...

  • Answered by AI

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. I have applied for the positions recommended but I am not receiving any responds or calls for the interview. Could you please have a look of my resume and advise me on the same.

Quality Analyst Interview Questions Asked at Other Companies

asked in Marble Box
Q1. In this round, you will be given an Excel-based to-do list. You w ... read more
Q2. 1. What will you if production bug is reported by management that ... read more
Q3. How will you maintain the balance between operations and quality ... read more
Q4. What is the difference between Quality Assurance and Quality Cont ... read more
asked in Marble Box
Q5. As a QA, what value do you want to add if you are selected?

Interview Questionnaire 

1 Question

  • Q1. 3 rounds of interviews, 1. Technical: basics java & selenium & framework , 2. Technical: API and selenium questions, 3. Manager round: why you want to leave, some company-related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - work on java & framework
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell about yourself.
Round 3 - HR 

(2 Questions)

  • Q1. Tell about yourself, Tell me any memorable event.
  • Q2. Are you a resident of Chennai?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go for non voice processes(Call center jobs),

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. It's was basic testing questios, specific to selenium and Java.
  • Q2. Explain framework
  • Ans. 

    A framework is a set of guidelines, standards, and tools used to develop software applications.

    • A framework provides a structure for developers to build upon

    • It includes pre-written code and libraries to simplify development

    • Frameworks can be specific to a programming language or platform

    • Examples include React for web development and TensorFlow for machine learning

  • Answered by AI
  • Q3. Basic java programs

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared, basically on manual testing, Selenium and Java

Skills evaluated in this interview

I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Javascript output based questions+theory questions
  • Q2. React js questions on projects and concepts
  • Q3. Html5 and css3 questions on latest features ,flex,etc

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was for front end ,So put projects on resume that u did in past make your resume and concepts strong

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What are projects worked for latest client.
  • Q2. Reason for leaving the present company.
  • Ans. 

    I am seeking new challenges and opportunities for growth that align with my career goals and aspirations.

    • Desire for professional growth: I feel that I have reached a plateau in my current role and am eager to take on new challenges.

    • Alignment with career goals: I want to work in a company that shares my values and vision for the future.

    • Seeking a dynamic environment: I am looking for a workplace that fosters innovation a...

  • Answered by AI
  • Q3. Pricing and output Determinations in SAP SD.
  • Q4. Questions related to IDOC.
  • Q5. Basic controls of sales document type and item category.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare according to your resume points.

Skills evaluated in this interview

Are these interview questions helpful?

I appeared for an interview before Nov 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I wasn't thinking of joining there, Came along with a friend, so thought of giving it a try, Got my resume shortlisted and was asked to attend the second round.
Tips: Be bold. Want something?, ask them, You wont be disappointed. Try to be more energetic when you talk, make the interviewer smile, you'll get through !!!

Round: Test
Experience: You'll get connected to someone in USA, through a phone call, That person will interview you.
Tips: Try to be yourself, feel free, he/she is also a person like you , talk freely, but listen to what they're asking, response is yours , don't worry about your answer. Make them smile or try to make them think that it'd be fun to work with you.
Duration: 1 hour
Total Questions: 50

Round: HR Interview
Experience: Friendly people, They'll ask you something familiar, "tell about yourself". I told them about me , my passion and all those stuffs, Again left the place looking them smile.
Tips: When this question is asked, many will tell something different like what they want to be, Just tell them whatever you feel at that moment . Feel Nervous, just let them know, They ain't gonna think bad!!!.

Skills: Communication And Confidence

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me yourself to check communication and confidence
  • Ans. 

    I am a dedicated consultant with a passion for problem-solving and a strong background in strategic planning and client relations.

    • Background: I hold a degree in Business Administration and have over 5 years of experience in consulting.

    • Skills: I excel in data analysis and project management, having led multiple successful initiatives that improved client outcomes.

    • Experience: At my previous firm, I increased client satis...

  • Answered by AI
  • Q2. Online test like aptitude
  • Q3. One more online test to gauge your English knowledge
  • Q4. HR discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't start with ur name and try something new.
If u r fresher then flexible to any shift or any process and experience guy can request required shift and process after successful technical round.

I applied via Referral and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions on eloqua, email marketing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be comfident while answering

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Quality Analyst interview?
IGT Solutions interview process usually has 3 rounds. The most common rounds in the IGT Solutions interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for IGT Solutions Quality Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Call Monitoring, Quality Analysis, Feedback, Call Quality and QC Tools.
What are the top questions asked in IGT Solutions Quality Analyst interview?

Some of the top questions asked at the IGT Solutions Quality Analyst interview -

  1. Are you aware about CSAT and DS...read more
  2. What are quality KPI/K...read more
  3. What are the QC too...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
View more
IGT Solutions Quality Analyst Salary
based on 253 salaries
₹1.9 L/yr - ₹6 L/yr
22% less than the average Quality Analyst Salary in India
View more details

IGT Solutions Quality Analyst Reviews and Ratings

based on 57 reviews

3.7/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.1

Salary

3.9

Job security

3.6

Company culture

3.3

Promotions

3.4

Work satisfaction

Explore 57 Reviews and Ratings
Quality Analyst || International Travel Process

Gurgaon / Gurugram

2-5 Yrs

₹ 2.5-4.5 LPA

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