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IGT Solutions Quality Analyst Interview Questions and Answers

Updated 19 Oct 2023

IGT Solutions Quality Analyst Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Could you tell me about yourself?
  • Q2. What is your job profile?
  • Q3. What was your last CTC?
Round 3 - One-on-one 

(3 Questions)

  • Q1. What are quality KPI/KRA?
  • Ans. 

    Quality KPI/KRA are key performance indicators/key result areas used to measure and evaluate the effectiveness of quality processes.

    • Quality KPIs are specific metrics used to track the performance of quality processes.

    • Quality KRAs are key areas of focus that contribute to achieving quality objectives.

    • Examples of quality KPIs include defect rate, customer satisfaction score, and on-time delivery performance.

    • Examples of q...

  • Answered by AI
  • Q2. What are the QC tools?
  • Ans. 

    QC tools are techniques used in quality control to identify and solve problems in processes.

    • Check sheets: Used to collect and analyze data in a systematic way.

    • Control charts: Graphical tools to monitor process variation over time.

    • Histograms: Visual representation of data distribution.

    • Pareto charts: Helps identify the most significant factors contributing to a problem.

    • Fishbone diagrams: Used to identify root causes of a...

  • Answered by AI
  • Q3. Are you aware about CSAT and DSAT?
  • Ans. 

    CSAT stands for Customer Satisfaction Score and DSAT stands for Dissatisfaction Score. They are used to measure customer satisfaction levels.

    • CSAT is a metric used to measure how satisfied customers are with a product or service.

    • DSAT is a metric used to measure how dissatisfied customers are with a product or service.

    • CSAT is usually measured through surveys or feedback forms.

    • DSAT can help identify areas for improvement

  • Answered by AI

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - just basic questions from my cv

I applied via Referral and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions on eloqua, email marketing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be comfident while answering

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. - Steps to Create a Docker file - Types of firewall in AWS - How ELK Stack works.
  • Ans. 

    Answers to questions related to Docker, AWS firewall types, and ELK Stack

    • To create a Docker file, start with a base image and add necessary dependencies and configurations

    • AWS has two types of firewalls: Network ACLs and Security Groups

    • ELK Stack is a combination of Elasticsearch, Logstash, and Kibana used for log management and analysis

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your basics strong. Overall interview was smooth.

I applied via Campus Placement and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Profit and losses, time

Round 2 - Coding Test 

C language

Round 3 - Technical 

(2 Questions)

  • Q1. On programming questions
  • Q2. On our Engineering project

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite and your English language should be perfect

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. EDI inbound and outbound Flows
  • Q2. Basic mapping questions in sterling integrator
  • Q3. Basic X12 and EDIFACT transactions

Interview Preparation Tips

Interview preparation tips for other job seekers - Sharpen EDI mapping skills

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self?
  • Q2. Tell me about your weakness.?
  • Q3. Tell about how to spend your day of today?
  • Q4. Tell me something famous things about your city?
  • Q5. Why should I hire you?

I applied via Campus Placement and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Coding Test 

There was one problem solving question based on binary tree concept.
And rest were aptitude test

Round 2 - Technical 

(2 Questions)

  • Q1. What is a binary tree?
  • Ans. 

    A binary tree is a data structure consisting of nodes, each having at most two children.

    • Each node has a left and/or right child node

    • The left child node is smaller than the parent node, while the right child node is larger

    • Used for efficient searching and sorting algorithms

    • Examples include binary search trees and Huffman trees

  • Answered by AI
  • Q2. Was given a scenario and was asked to solve that with optimized approach
Round 3 - HR 

(1 Question)

  • Q1. Why do you want to join this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you don't know something, tell that directly rather than giving wrong answer.

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI questions and related to my previous experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in every interview , you will see the difference. Because key to crack any interview is how confident you are while answering interview's questions.

SO JUST BE CONFIDENT WHAT YOU SPEAK.

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Most questions from your resume..consultant will be for specific domain so more questions on that

Interview Preparation Tips

Interview preparation tips for other job seekers - Do a good homework on your resume.
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IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Quality Analyst interview?
IGT Solutions interview process usually has 3 rounds. The most common rounds in the IGT Solutions interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for IGT Solutions Quality Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Call Monitoring, Quality Analysis, Feedback, Call Quality and QC Tools.
What are the top questions asked in IGT Solutions Quality Analyst interview?

Some of the top questions asked at the IGT Solutions Quality Analyst interview -

  1. Are you aware about CSAT and DS...read more
  2. What are quality KPI/K...read more
  3. What are the QC too...read more

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IGT Solutions Quality Analyst Interview Process

based on 1 interview

Interview experience

4
  
Good
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IGT Solutions Quality Analyst Salary
based on 207 salaries
₹1.6 L/yr - ₹5.5 L/yr
20% less than the average Quality Analyst Salary in India
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IGT Solutions Quality Analyst Reviews and Ratings

based on 51 reviews

3.5/5

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3.2

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3.3

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3.1

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3.7

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3.3

Company culture

3.1

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