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IGT Solutions Interview Questions, Process, and Tips
Top IGT Solutions Interview Questions and Answers
- Q1. How will you handle irate customerasked in Process Associate interview
- Q2. 1. Why is customer service important for any company??asked in Customer Service Associate interview
- Q3. What is BPO? Tell me about social media ?asked in Customer Service Executive interview
IGT Solutions Interview Experiences
212 interviews found
Anonymous
(2 Questions)
- Q1. Introduction about myself
- Q2. Why do you want to join
(2 Questions)
- Q1. Travel related queries
- Q2. Wheel chair meals reissue
Interview Preparation Tips
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
(2 Questions)
- Q1. Project management and how we manage timeline and multiple projects
- Q2. Experience in budget handling
- Ans.
I have extensive experience in budget handling.
Managed budgets for multiple projects simultaneously
Developed and implemented cost-saving measures
Analyzed financial data to identify areas for improvement
Negotiated with vendors to reduce expenses
Trained team members on budget management best practices
Interview Preparation Tips
Team Manager Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.
(1 Question)
- Q1. Introduction, basic details
(1 Question)
- Q1. They will give you scenario and will ask about solution.
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
Selected
I was interviewed before Nov 2023.
(5 Questions)
- Q1. Introduce yourself
- Q2. What are your hobbies and explain briefly about your hobbies
- Q3. How can you handle aggressive customer
- Ans.
Stay calm, listen actively, empathize, set boundaries, offer solutions, escalate if necessary.
Remain calm and composed to de-escalate the situation
Listen actively to understand the customer's concerns
Empathize with the customer's frustration and show understanding
Set clear boundaries for acceptable behavior
Offer solutions or alternatives to address the customer's issue
If the situation becomes unmanageable, escalate to
- Q4. What is the full form of bpo and how it works
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO involves outsourcing non-core business functions to specialized service providers.
Common BPO services include customer support, technical support, data entry, and back-office operations.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core business activiti...
- Q5. What type of service igt provides
- Ans.
IGT provides a wide range of services including customer service, technology solutions, and consulting.
Customer service support for clients
Technology solutions for gaming industry
Consulting services for business strategy
Examples: customer support for online gaming platforms, technology solutions for lottery systems, consulting on market expansion
Interview Preparation Tips
CSR Executive Interview Questions asked at other Companies
IGT Solutions interview questions for popular designations
Selected
I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Introduction,edu.background,past experience etc
(1 Question)
- Q1. Topics..like vivid, social media etc
Interview Preparation Tips
Customer Support Associate Interview Questions asked at other Companies
Get interview-ready with Top IGT Solutions Interview Questions
Selected
Pandas and numpy Excel and about basic python on notepad
(1 Question)
- Q1. Simple question about yourself and about job
Interview Preparation Tips
Data Analyst Interview Questions asked at other Companies
Jobs at IGT Solutions
Selected
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self ? Why IGT solutions? What is customer service?
- Q2. What is BPO? Tell me about social media ?
- Ans.
BPO stands for Business Process Outsourcing. Social media refers to online platforms that allow users to create, share, and interact with content.
BPO involves outsourcing non-core business functions to a third-party provider.
Social media platforms include Facebook, Twitter, Instagram, and LinkedIn.
Social media is used for marketing, customer service, and communication.
Companies can use social media to engage with custo...
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Hello Sir good afternoon my Name is Hemendra Sen i am bacsily from Jhansi Uttar Pradesh i am currently stay in kapashera borders New Delhi.
(2 Questions)
- Q1. Have 3 skill why should I hire u
- Q2. 1. I am Quick learn and i am very Hard working per. Ii will put my Alll effort of good process for u company
Interview Preparation Tips
Back end Executive Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. DESIGN PATTERNS
- Q2. DEPENDENCY INJECTION
Senior Software Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself?
- Ans. I tell them about myself. With a positive attitude.
- Q2. What do you know about igt company
- Q3. Why should we hire you
Interview Preparation Tips
Customer Care Executive Interview Questions asked at other Companies
Top trending discussions
IGT Solutions Interview FAQs
The duration of IGT Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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IGT Solutions Interviews By Designations
- IGT Solutions Process Associate Interview Questions
- IGT Solutions Customer Service Executive Interview Questions
- IGT Solutions Customer Service Associate Interview Questions
- IGT Solutions Customer Care Executive Interview Questions
- IGT Solutions Customer Support Executive Interview Questions
- IGT Solutions Process Associate Level 1 Interview Questions
- IGT Solutions Team Lead Interview Questions
- IGT Solutions Trainee Process Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Process Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Team Lead Interview Questions
- Process Associate Level 1 Interview Questions
- Trainee Process Associate Interview Questions
- Show more
IGT Solutions Interview Process
based on 222 interviews
Interview experience
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IGT Solutions Reviews and Ratings
based on 2.7k reviews
Rating in categories
|
Process Associate
3.5k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Customer Service Executive
468
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
311
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
263
salaries
| ₹1.1 L/yr - ₹5.2 L/yr |
|
Quality Analyst
206
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
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