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IGT Solutions Interview Questions, Process, and Tips
Top IGT Solutions Interview Questions and Answers
- Q1. How will you handle irate customerasked in Process Associate interview
- Q2. 1. Why is customer service important for any company??asked in Customer Service Associate interview
- Q3. What is BPO? Tell me about social media ?asked in Customer Service Executive interview
IGT Solutions Interview Experiences
212 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.
(1 Question)
- Q1. 1- Why you want to join igt? 2- Talk abt COVID experience for 2 mins
(4 Questions)
- Q1. 4 round in this test
- Q2. Fill in the missing words// correct the jumbled sentences//a random topic given to talk
- Q3. Correct the jumbled words
- Q4. Speak for any random topic for 2 mins
- Ans.
I will speak about the importance of mental health in the workplace.
Mental health affects productivity and overall well-being of employees
Employers should provide resources and support for mental health issues
Creating a positive work environment can improve mental health outcomes
Interview Preparation Tips
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed before Jul 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is BPO .. what is customer service
- Ans.
BPO stands for Business Process Outsourcing, which involves contracting a third-party provider to handle specific business operations. Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.
BPO involves outsourcing specific business processes to third-party providers to improve efficiency and reduce costs.
Customer service focuses on providin...
- Q2. Introduce yourself -
(3 Questions)
- Q1. Introduce yourself..
- Q2. Will give one topic to discuss
- Q3. Last company company experience
Interview Preparation Tips
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed before Aug 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself.
- Ans.
I am a dedicated and friendly customer service associate with 3 years of experience in resolving customer issues and providing excellent service.
Explain your background and experience in customer service
Mention any relevant skills such as communication, problem-solving, and empathy
Highlight your ability to handle difficult customers and resolve issues efficiently
- Q2. Are you fresher or experienced?
- Ans.
Experienced
I have 2 years of experience working in customer service roles
I have handled various customer inquiries and issues successfully
I am familiar with CRM systems and have received positive feedback from previous employers
(2 Questions)
- Q1. Pronounce a word.
- Ans.
The word 'entrepreneur' is pronounced as 'ahn-truh-pruh-nur'.
Break the word down into syllables: 'ahn' - 'truh' - 'pruh' - 'nur'
Emphasize the second syllable 'truh'
Make sure to pronounce the 'eur' at the end as 'ur' not 'er'
- Q2. Can I take a picture of yours?
Interview Preparation Tips
Top IGT Solutions Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There was 1 interview round.
(4 Questions)
- Q1. Basic self introduction
- Q2. Why want to join this organisation
- Q3. What do you know about this current process
- Q4. Will you relocate if needed
Interview Preparation Tips
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
IGT Solutions interview questions for popular designations
I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 2 interview rounds.
Versant interview so make sure to watch few videos available on YouTube about how to practice And clear versant
(6 Questions)
- Q1. Tell me something about yourself
- Ans. Prepare short introduction including your qualifications and experience.. also brief about last process you worked with along with family details and hobbies if asked
- Q2. What are your strengths and weeknesses
- Ans. Tell them you are quick learner,have relevant experience and will provide appropriate customer service to the customer
- Q3. Why did you leave the last job
- Q4. What are your salary expectations
- Ans. 35% hike or as per industry standard
- Q5. How will you handle irate customer
- Ans.
To handle an irate customer, I would remain calm, actively listen to their concerns, empathize with their situation, offer solutions, and escalate if necessary.
Remain calm and composed
Listen actively and attentively to the customer's concerns
Empathize with the customer's situation and show understanding
Offer solutions or alternatives to address their issues
If unable to resolve, escalate the matter to a supervisor or ma
- Q6. Will you be comfortable working with night shift
Interview Preparation Tips
- Qualities of customer service ex
- Tell me something about yourself
- Strength and weeknesses
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
Get interview-ready with Top IGT Solutions Interview Questions
Selected
(6 Questions)
- Q1. Where are you located
- Q2. Why should be hire you
- Q3. What are you salary expectation
- Q4. Why are you keep join our company
- Q5. Why you learned german
- Q6. How to solve problems
- Ans.
To solve problems, identify the root cause, brainstorm solutions, evaluate options, and implement the best one.
Identify the problem and its root cause
Brainstorm potential solutions
Evaluate the options and their potential outcomes
Implement the best solution and monitor its effectiveness
Seek feedback and make adjustments as necessary
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
Jobs at IGT Solutions
prince kumar
(4 Questions)
- Q1. Parsnal interview
- Q2. Tell me about your self
- Q3. Why should we hire you
- Q4. Tell me about in lucknow.
Customer Service Executive Interview Questions asked at other Companies
I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.
Good morning
I'm Alka from Delhi.
I did my graduation from University of Delhi.
I did diploma (DIT) in Computer
We are three siblings.
My father occupation is govt. Job
My mother is housewife.
I'm hardwork and descipline person.
My strength is small thing makes me happy.
My weakness is small thing hurts me too.
My short term goal is get a job in reputed company.
My long term goal is become an airhostess.
Thank you! for giving me this opportunity to introduce myself.
Interview Preparation Tips
- customer care
- Computer Application
Customer Service Executive Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.
(5 Questions)
- Q1. 1.Tell me about yourself?
- Q2. Why IGT Travel process?
- Ans. Leading travel company running all the premium process like Expedia, Indigo, MMT,United air and many more..So n so...
- Q3. Tell me about your hobbies? Why do you like your hobbies?
- Ans. Explain your hobbies why you like your hobbies
- Q4. What is BPO? Why BPO?
- Ans. Business progressive outsourcing...BPO is one of the fastest growing sector which ample Opportunities like us plus it's provide stable platform and growth Opportunities are good that is the reason I want to apply in BPO...
- Q5. Essay writing Email format
(1 Question)
- Q1. Similar to first round interview.Not that tough if you are confident enough
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. General questions on the work profile and projects handling
- Q2. General based on your profile
(1 Question)
- Q1. General questions on role and situational
Interview Preparation Tips
Director Interview Questions asked at other Companies
Top trending discussions
IGT Solutions Interview FAQs
The duration of IGT Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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IGT Solutions Interviews By Designations
- IGT Solutions Process Associate Interview Questions
- IGT Solutions Customer Service Executive Interview Questions
- IGT Solutions Customer Service Associate Interview Questions
- IGT Solutions Customer Care Executive Interview Questions
- IGT Solutions Customer Support Executive Interview Questions
- IGT Solutions Process Associate Level 1 Interview Questions
- IGT Solutions Team Lead Interview Questions
- IGT Solutions Trainee Process Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Process Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Team Lead Interview Questions
- Process Associate Level 1 Interview Questions
- Trainee Process Associate Interview Questions
- Show more
IGT Solutions Interview Process
based on 222 interviews
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IGT Solutions Reviews and Ratings
based on 2.7k reviews
Rating in categories
|
Process Associate
3.5k
salaries
|  â‚ą1 L/yr - â‚ą8 L/yr |
|
Customer Service Executive
468
salaries
| â‚ą1 L/yr - â‚ą5.4 L/yr |
|
Team Lead
311
salaries
| â‚ą2.2 L/yr - â‚ą7 L/yr |
|
Customer Care Executive
263
salaries
| â‚ą1.1 L/yr - â‚ą5.2 L/yr |
|
Quality Analyst
206
salaries
| â‚ą1.6 L/yr - â‚ą5.5 L/yr |
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