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IGT Solutions Interview Questions, Process, and Tips
Top IGT Solutions Interview Questions and Answers
- Q1. How will you handle irate customerasked in Process Associate interview
- Q2. 1. Why is customer service important for any company??asked in Customer Service Associate interview
- Q3. What is BPO? Tell me about social media ?asked in Customer Service Executive interview
IGT Solutions Interview Experiences
212 interviews found
Anonymous
Selected
I applied via Approached by Company and was interviewed before Oct 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Could you tell me about yourself?
- Q2. What is your job profile?
- Q3. What was your last CTC?
(3 Questions)
- Q1. What are quality KPI/KRA?
- Ans.
Quality KPI/KRA are key performance indicators/key result areas used to measure and evaluate the effectiveness of quality processes.
Quality KPIs are specific metrics used to track the performance of quality processes.
Quality KRAs are key areas of focus that contribute to achieving quality objectives.
Examples of quality KPIs include defect rate, customer satisfaction score, and on-time delivery performance.
Examples of q...
- Q2. What are the QC tools?
- Ans.
QC tools are techniques used in quality control to identify and solve problems in processes.
Check sheets: Used to collect and analyze data in a systematic way.
Control charts: Graphical tools to monitor process variation over time.
Histograms: Visual representation of data distribution.
Pareto charts: Helps identify the most significant factors contributing to a problem.
Fishbone diagrams: Used to identify root causes of a...
- Q3. Are you aware about CSAT and DSAT?
- Ans.
CSAT stands for Customer Satisfaction Score and DSAT stands for Dissatisfaction Score. They are used to measure customer satisfaction levels.
CSAT is a metric used to measure how satisfied customers are with a product or service.
DSAT is a metric used to measure how dissatisfied customers are with a product or service.
CSAT is usually measured through surveys or feedback forms.
DSAT can help identify areas for improvement
Quality Analyst Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before May 2022. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about yourself ?
- Ans.
I am a hardworking and dedicated individual with a passion for learning and growth.
I have a Bachelor's degree in Business Administration
I have completed several internships in the field of finance
I am proficient in Microsoft Office and have experience with data entry and analysis
I am a quick learner and enjoy taking on new challenges
- Q2. Tell me about your last organisation ?
- Ans.
I worked at XYZ Corp as a Process Associate.
I was responsible for handling customer queries and complaints.
I also assisted in training new employees on company policies and procedures.
During my time there, I was recognized for my excellent communication skills and ability to handle difficult customers.
I left the company to pursue new opportunities for growth and development.
Interview Preparation Tips
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
I applied via Walk-in
(3 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. What is your family background?
- Q3. Tell me about yourself.
(1 Question)
- Q1. Tell me something about your self Any 3 weaknesses Topic women's empowerment
(1 Question)
- Q1. Salary discussion or process related questions
Interview Preparation Tips
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
VIVEK SINGH
Selected
I was interviewed before Oct 2022.
(1 Question)
- Q1. Attrition, Shrinkage, AHT, and similar
(1 Question)
- Q1. Manager round: scenario based questions related to team handling.
(1 Question)
- Q1. HOD/GM round: checking your confidence level in different team handling scenario.
(1 Question)
- Q1. HR manager round: for basic IGT policy
Interview Preparation Tips
Team Lead Interview Questions asked at other Companies
IGT Solutions interview questions for popular designations
I applied via LinkedIn and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. General questions on the profile and jd
Director Interview Questions asked at other Companies
Get interview-ready with Top IGT Solutions Interview Questions
I applied via Walk-in and was interviewed in Nov 2021. There were 2 interview rounds.
(1 Question)
- Q1. General questions! Tell me about your self and hoodie
(3 Questions)
- Q1. Tell me about your self!
- Q2. Tell me about your last weekend!
- Q3. Pronunciation test, you have to seak each and every word clearly.
Interview Preparation Tips
Just be honest to yourself and you can conquer any situation in your life. Just be honest with yourself and to your job and enjoy your work.
Clear three faces of interview in this firm and three things are important- honesty, honesty, honesty. That's it!
If you're honest to the interviewer. This is gonna make a good impact on them and it's gonna build your character in front of them.
That's it from my side. Hope this is gonna help you guys.
All the very best for your future.
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
Jobs at IGT Solutions
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. Introduction BA life cycle Projects
Business Analyst Interview Questions asked at other Companies
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself. What's your last company. When did you left the job and why? Why you choose this company.
- Q2. Introduce yourself and what's your last salary,what's your salary expectation
Interview Preparation Tips
Prepare for the company which you going for interview
Voice Process Interview Questions asked at other Companies
(1 Question)
- Q1. Basic MVC, Web API questions
Interview Preparation Tips
Senior Engineer Interview Questions asked at other Companies
Selected
I applied via campus placement at Shri Ram Murti Smarak College of Engineering and Technology, Bareilly and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. Brief Introduction and approach to insert tabular data in database.
- Ans.
To insert tabular data in a database, use SQL INSERT statement with appropriate table and column names.
Use SQL INSERT statement to insert data into a table
Specify the table name and column names in the INSERT statement
Provide the values to be inserted for each column
Ensure the data types of values match the column types
Consider using prepared statements or parameterized queries for security
Example: INSERT INTO employee
Interview Preparation Tips
Skills evaluated in this interview
Software Engineer Interview Questions asked at other Companies
Top trending discussions
IGT Solutions Interview FAQs
The duration of IGT Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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IGT Solutions Interviews By Designations
- IGT Solutions Process Associate Interview Questions
- IGT Solutions Customer Service Executive Interview Questions
- IGT Solutions Customer Service Associate Interview Questions
- IGT Solutions Customer Care Executive Interview Questions
- IGT Solutions Customer Support Executive Interview Questions
- IGT Solutions Process Associate Level 1 Interview Questions
- IGT Solutions Team Lead Interview Questions
- IGT Solutions Trainee Process Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Process Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Team Lead Interview Questions
- Process Associate Level 1 Interview Questions
- Trainee Process Associate Interview Questions
- Show more
IGT Solutions Interview Process
based on 222 interviews
Interview experience
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IGT Solutions Reviews and Ratings
based on 2.7k reviews
Rating in categories
|
Process Associate
3.6k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Customer Service Executive
517
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
310
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
263
salaries
| ₹1.1 L/yr - ₹5.2 L/yr |
|
Quality Analyst
206
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
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