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IGT Solutions Interview Questions, Process, and Tips
Top IGT Solutions Interview Questions and Answers
- Q1. How will you handle irate customerasked in Process Associate interview
- Q2. 1. Why is customer service important for any company??asked in Customer Service Associate interview
- Q3. What is BPO? Tell me about social media ?asked in Customer Service Executive interview
IGT Solutions Interview Experiences
212 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.
(3 Questions)
- Q1. HR ask work experience and technical qualification.
- Q2. Please tell me about your self.
- Q3. How many years of work experience.
(2 Questions)
- Q1. He ask about roles and responsibilities. And he ask about windows active directory questions and VMWare questions.
- Q2. He ask about also management skills and ITIL.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. About company And customer service
- Q2. What is igt and other general questions
Interview Preparation Tips
AIR Ticketing Executive Interview Questions asked at other Companies
I applied via Approached by Company
(1 Question)
- Q1. Introduction with
(1 Question)
- Q1. IEX Nice with Excel Test
Interview Preparation Tips
Lead WFM Interview Questions asked at other Companies
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced BPO Associate with strong communication and problem-solving skills.
I have worked in the BPO industry for 5 years, handling customer inquiries and resolving issues.
I am proficient in using CRM software and have a strong understanding of customer service principles.
I have received multiple commendations for my ability to handle difficult customers and de-escalate tense situations.
I am a q...
- Q2. What is your Hobbies
- Ans.
My hobbies include reading, playing guitar, and hiking.
Reading: I enjoy reading books from various genres, such as fiction, self-help, and biographies.
Playing guitar: I have been playing the guitar for several years and enjoy learning and playing different songs.
Hiking: I love exploring nature and going on hikes to beautiful trails and mountains.
Interview Preparation Tips
- Hobbies
- Domestic BPO
BPO Associate Interview Questions asked at other Companies
IGT Solutions interview questions for popular designations
(4 Questions)
- Q1. Why are you looking for a change?
- Q2. Why should we hire you?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
- Visas hotels
Travel Manager Interview Questions asked at other Companies
Get interview-ready with Top IGT Solutions Interview Questions
Selected
I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.
Easy Aptitude test you can practice on applications.
(4 Questions)
- Q1. Introduce yourself
- Ans. Don’t go with family background when this question is asked rather tell them about your skills and education and your expertise
- Q2. Why do you want to join IGT Solutions?
- Q3. Where do you see yourself in next 5 years?
- Q4. Why should we hire you?
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
Jobs at IGT Solutions
I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 5 interview rounds.
Interview Questionnaire
6 Questions
- Q1. PARETO
- Q2. What is Root cause analysis, FMEA, CTQ, 7QC tools, SIPOC, COPIS?
- Ans.
Root cause analysis, FMEA, CTQ, 7QC tools, SIPOC, COPIS are quality tools used to identify and solve problems.
Root cause analysis is a problem-solving technique used to identify the underlying cause of a problem.
FMEA (Failure Mode and Effects Analysis) is a proactive approach to identify and mitigate potential failures in a process or product.
CTQ (Critical to Quality) is a tool used to identify the critical parameters ...
- Q3. How to handle a team that has tenured employees?
- Q4. How to handle employees who has will issues?
- Ans.
Address the root cause of the will issues and provide support and resources to help employees overcome them.
Have a conversation with the employee to understand the underlying cause of their lack of will
Provide resources such as counseling or training to help employees overcome personal or professional challenges
Set clear expectations and goals for the employee and provide regular feedback and support
Recognize and rewar...
- Q5. About the previous organisations experience
- Q6. KRAs last organization
Interview Preparation Tips
Quality Lead Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Its your introduction first
- Q2. Any topic which conveys your communication skill
- Ans. Try to being original. Whatever coming in your mind just say it calmly without increasing your rate of speech. Which will give you more tine to prepare to think the next part.
- Q3. Any topic like social media, your most memorable day, how did you spent your last day..
(2 Questions)
- Q1. About past experience
- Q2. Roles and responsibility. Your strength and weakness, why we should hire you.
Customer Care Executive Interview Questions asked at other Companies
I applied via Referral and was interviewed in Jun 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. You have experience from health care process and we are looking for travel process.How you will manage here?
- Q2. We are looking for experience agent from travel and tours industry
Interview Preparation Tips
Top IGT Solutions Process Associate Interview Questions and Answers
Process Associate Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.
Interview Questionnaire
7 Questions
- Q1. What is bpo?
- Ans.
BPO stands for Business Process Outsourcing.
It involves contracting out specific business processes to a third-party service provider.
Common BPO services include customer service, technical support, and back-office operations.
BPO is often used by companies to reduce costs and improve efficiency.
Examples of BPO companies include Accenture, IBM, and Infosys.
- Q2. Why you want to join bpo?
- Q3. What's your goal in life?
- Q4. What is your strength?
- Q5. Can you relocate if you are out of our company's radius?
- Q6. They gives one topic to check our communication skills
- Q7. They ask how much salary expecting you have?
Interview Preparation Tips
Top IGT Solutions Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
Top trending discussions
IGT Solutions Interview FAQs
The duration of IGT Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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IGT Solutions Interviews By Designations
- IGT Solutions Process Associate Interview Questions
- IGT Solutions Customer Service Executive Interview Questions
- IGT Solutions Customer Service Associate Interview Questions
- IGT Solutions Customer Care Executive Interview Questions
- IGT Solutions Customer Support Executive Interview Questions
- IGT Solutions Process Associate Level 1 Interview Questions
- IGT Solutions Team Lead Interview Questions
- IGT Solutions Trainee Process Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Process Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Team Lead Interview Questions
- Process Associate Level 1 Interview Questions
- Trainee Process Associate Interview Questions
- Show more
IGT Solutions Interview Process
based on 222 interviews
Interview experience
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IGT Solutions Reviews and Ratings
based on 2.7k reviews
Rating in categories
|
Process Associate
3.6k
salaries
|  ₹1 L/yr - ₹8 L/yr |
|
Customer Service Executive
517
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
310
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
263
salaries
| ₹1.1 L/yr - ₹5.2 L/yr |
|
Quality Analyst
206
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
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