Filter interviews by
Clear (1)
Service Level is a metric used to measure the percentage of calls answered within a specific time frame.
Service Level is typically expressed as a percentage, such as 80% of calls answered within 20 seconds.
It is an important metric for call centers to ensure customer satisfaction and efficiency.
Service Level goals can vary depending on the industry and type of service being provided.
Attrition is the rate at which employees leave a company, while shrinkage is the amount of time that employees are paid for but not actively working.
Attrition refers to the turnover rate of employees in a company.
Shrinkage includes time spent on breaks, meetings, training, and other non-productive activities.
Attrition can be calculated by dividing the number of employees who left by the average number of employees.
Shri...
I applied via Approached by Company
Top trending discussions
I was interviewed before Sep 2020.
Round duration - 140 minutes
Round difficulty - Medium
Test timing was at 2:00 pm , it was conducted in a college and the environment was good for the test. Camera was a primary part of test, so no suspicious activity.
Given two numbers in the form of two arrays where each element of the array represents a digit, calculate the sum of these two numbers and return this sum as an ar...
Given two numbers represented as arrays, calculate their sum and return the result as an array.
Iterate through the arrays from right to left, adding digits and carrying over if necessary
Handle cases where one array is longer than the other by considering the remaining digits
Ensure the final sum array does not have any leading zeros
Round duration - 20 minutes
Round difficulty - Easy
The round was conducted at around 12 p.m. I was called at the college location and then it was conducted. The interviewer was quite polite and frank.
Round duration - 8 minutes
Round difficulty - Easy
This round was conducted right after finishing and clearing the technical round at the same place and on the same day.
Tip 1 : Practice atleast 2-3 Coding problems daily so your logic building becomes stronger.
Tip 2 : Exercise problems based on OOPS concepts and others too.
Tip 3 : If you can have your own project built, then it's the major point and will act as a plus point.
Tip 1 : Your resume should be in standard form, short and simple will be more effective.
Tip 2 : Whatever you have learned, you need to mention it in your resume as that will be your primary source of selection and having project on your resume is important.
I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.
I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.
I applied via Campus Placement and was interviewed in Dec 2020. There was 1 interview round.
I applied via Referral and was interviewed in Jul 2020. There were 3 interview rounds.
I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.
I applied via Job Portal and was interviewed before Jan 2021. There were 3 interview rounds.
I applied via Monster and was interviewed before Nov 2020. There was 1 interview round.
based on 1 interview
Interview experience
based on 8 reviews
Rating in categories
Process Associate
3.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
517
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
310
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
263
salaries
| ₹0 L/yr - ₹0 L/yr |
Quality Analyst
206
salaries
| ₹0 L/yr - ₹0 L/yr |
TCS
Wipro
HCLTech
Tech Mahindra