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Capgemini Lead WFM Interview Questions and Answers

Updated 11 Oct 2020

Capgemini Lead WFM Interview Experiences

1 interview found

Lead WFM Interview Questions & Answers

user image Anonymous

posted on 11 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. If Servise Level goes down, what would be the reason behind.
  • Ans. 

    Service Level may go down due to various reasons.

    • Insufficient staffing or resources

    • High call volume or increased workload

    • Technical issues or system failures

    • Ineffective scheduling or forecasting

    • Agent absenteeism or attrition

    • Inadequate training or skill gaps

    • Poor call handling or longer handle times

    • Unexpected events or emergencies

    • Lack of prioritization or focus on service level goals

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always remember just give enough answer what they want to hear from you. Don't explain a much but explain the key things

Skills evaluated in this interview

Interview questions from similar companies

Software Engineer Interview Questions & Answers

DXC Technology user image Anonymous

posted on 5 Oct 2020

I applied via Campus Placement and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. What do you know about our company?
    • Add your answer
  • Q4. Are u willing to relocate?
    • Add your answer
  • Q5. What are your educational qualifications?
    • Add your answer
  • Q6. What are your technical skills?
    • Add your answer
  • Q7. How can you define you are a different person from others?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and maintain good communication skills and eye contact with the interviewer.

Software Developer Interview Questions & Answers

DXC Technology user image Anonymous

posted on 12 Oct 2020

I applied via Campus Placement and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1. Introduce yourself?
    • Add your answer
  • Q2. 2.Why DXC?
    • Add your answer
  • Q3. 3.As a non-IT why to software? (I'm from ece)
    • Add your answer
  • Q4. 4. About your weakness and how you overcome it?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview is good. My advice is that don't panic, overtensed or nervous. This is the chance to prove yourself what you are. And other this is many people think there is no need of preparation for interview, in my point of view.. For fresher must and should prepare or beware of that. As we all know that are the HR questions but we don't know the answers for that so, be prepared for that. And important thing is RESUME many questions about this so, build your resume by you and study about your projects and all.
All the best ✊
Thankyou 😊

Associate Interview Questions & Answers

DXC Technology user image Anonymous

posted on 14 May 2021

I applied via Campus Placement and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is your strength and weaknesses
    • View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - it was good

Senior Software Engineer Interview Questions & Answers

DXC Technology user image

posted on 19 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Basic oops concepts Attribute routing Sal query
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Only two round second interview is manager round

Analyst Interview Questions & Answers

HCLTech user image Anonymous

posted on 4 Oct 2021

I applied via Walk-in and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself and technical knowledge.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm you will achieve it.

Associate Interview Questions & Answers

HCLTech user image Anonymous

posted on 17 Oct 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my previous work experience
    • Add your answer
  • Q2. About achievements
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good. I was asked everything in detail and the managers make you comfortable enough so that answer each and evry question

Software Engineer Interview Questions & Answers

HCLTech user image Anonymous

posted on 20 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Online technical MCQ exam you have to clear..
    • Add your answer
  • Q2. After online technical MCQ telephonic round approx 30min.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic knowledge will be asked at technical round.
Be confident while giving answer.


Based on prior experience they will ask questions.

Senior Software Engineer Interview Questions & Answers

HCLTech user image Anonymous

posted on 26 Oct 2021

Interview Questionnaire 

1 Question

  • Q1. Ques related to spring, rest web services
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Average difficulty, smooth process

Senior Software Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 14 Jan 2021

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic concept question.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear. Some scenario based questions based on business rules and FDMEE data load
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Capgemini Interview FAQs

How to prepare for Capgemini Lead WFM interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capgemini. The most common topics and skills that interviewers at Capgemini expect are Capacity Planning, Verint, WFM, Scheduling and Avaya CMS.

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Capgemini Lead WFM Reviews and Ratings

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2.0/5

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