1 Capgemini Lead WFM Interview Questions & Answers | Complete Prep Guide 2025

Capgemini Lead WFM Interview Experiences

1 interview found

Lead WFM Interview Questions & Answers

Anonymous

posted on 11 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. If Servise Level goes down, what would be the reason behind.

Ans.

Service Level may go down due to various reasons.

Insufficient staffing or resources
High call volume or increased workload
Technical issues or system failures
Ineffective scheduling or forecasting
Agent absenteeism or attrition
Inadequate training or skill gaps
Poor call handling or longer handle times
Unexpected events or emergencies
Lack of prioritization or focus on service level goals

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Always remember just give enough answer what they want to hear from you. Don't explain a much but explain the key things

Skills evaluated in this interview

Interview questions from similar companies

Software Developer Interview Questions & Answers

LTIMindtree

Anonymous

posted on 27 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Basic Programming questions.

Add your answer

Q2. Fibonacci program

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Q3. OOPS concepts.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic OOPS concepts and basic programs.

Software Engineer Interview Questions & Answers

HCLTech

Anonymous

posted on 13 Jan 2021

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Oops Concepts and Data Structure Questions.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Oops And Data Structure, Collection.

Associate Interview Questions & Answers

HCLTech

Anonymous

posted on 21 Dec 2020

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory

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Interview Preparation Tips

Interview preparation tips for other job seekers - Please never go for these third party vendors. They misguide you regarding profile . I went for this third party vendor named savantis solution and it really misguided me

Consultant Interview Questions & Answers

IBM

Anonymous

posted on 28 Dec 2022

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

The planning if the project and how to take over the project

Round 3 - Aptitude Test

We should maintain the aptitude to with our project and with with

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to wrok in the this company and to entire world

Software Engineer Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 17 Feb 2021

I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.

Interview Questionnaire

4 Questions

Q1. Was interviewed as fresher?

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Q2. Written test conducted? with verbal ability test ? GD

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Q3. How would u deal with a problematic situation when you are working in a team?

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Q4. What are your plans about higher studies?

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Interview Preparation Tips

Interview preparation tips for other job seekers - it was basic with apptiude test and attitiude test.

Software Developer Interview Questions & Answers

Infosys

Anonymous

posted on 13 Feb 2021

Interview Questionnaire

2 Questions

Q1. They asked me on java and I have joined as a fresher they not much questions as I got selected as fresher on oops concepts and collections

Add your answer

Q2. Please be confident while facing interview and they will check your communication skills

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Software Engineer Interview Questions & Answers

Infosys

Anonymous

posted on 5 Feb 2021

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. They asked about dbms questions in the form of table formate

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Q2. They asked code for some python program

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Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly they conducted computer based technical exam and then after qualifying that then we will go for face face interview and then lastly HR round will be held.

Analyst Interview Questions & Answers

IBM

Anonymous

posted on 18 Dec 2020

Interview Questionnaire

2 Questions

Q1. Basic finance questions

Add your answer

Q2. Journal entries and about the role applied

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have the will power, there is nothing impossible, all we have to do is work hard and Chase our dream.

Senior Associate Interview Questions & Answers

Wipro

Anonymous

posted on 19 Sep 2020

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire

6 Questions

Q1. Where do you want to see yourself after 5 years?

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Q2. What are your preferences?

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Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?

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Q4. What are your expectations?

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Q5. How do you want a corporate structure to be?

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Q6. Why did you leave your last company?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

Capgemini Interview FAQs

How to prepare for Capgemini Lead WFM interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capgemini. The most common topics and skills that interviewers at Capgemini expect are Capacity Planning, Verint, WFM, Scheduling and Avaya CMS.

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