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Capgemini
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Capgemini Lead WFM Interview Questions and Answers
Capgemini Lead WFM Interview Experiences
1 interview found
Anonymous
I applied via Walk-in and was interviewed before Oct 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. If Servise Level goes down, what would be the reason behind.
- Ans.
Service Level may go down due to various reasons.
Insufficient staffing or resources
High call volume or increased workload
Technical issues or system failures
Ineffective scheduling or forecasting
Agent absenteeism or attrition
Inadequate training or skill gaps
Poor call handling or longer handle times
Unexpected events or emergencies
Lack of prioritization or focus on service level goals
Interview Preparation Tips
Skills evaluated in this interview
Interview questions from similar companies
I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. What are the differences between C and C++?
- Q2. Explain the scenarios where If and Switch Case statements are used.
- Q3. Do you think algorithms and pseudocodes still play a role in the world of IT Services?
- Ans.
Yes, algorithms and pseudocodes are still important in IT Services.
Algorithms are used in various fields of IT such as machine learning, data analysis, and cryptography.
Pseudocodes are used to plan and design algorithms before coding them.
Understanding algorithms and pseudocodes is essential for software engineers to write efficient and optimized code.
Examples of algorithms include sorting algorithms, search algorithms...
- Q4. Are you comfortable using Command Line Interfaces (CLIs) or Integrated Development Environments (IDEs) as part of your daily tasks?
- Q5. Are you okay to learn front end and back end technologies to ensure you are a complete developer in the longer run? Would you be able to learn the concepts if a timeline is given?? If yes, explain your lea...
Interview Preparation Tips
Skills evaluated in this interview
Interview Questionnaire
3 Questions
- Q1. Mathematical ,verbal, logical, puzzles, pseudo code
- Q2. Verbal
- Q3. Logical
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Basic questions on programing language
What people are saying about Capgemini
Interview Questionnaire
1 Question
- Q1. Based on programming
I applied via Referral and was interviewed in Oct 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Its from Java, Springboot, Microservices.. and touchbase of UI technologies such as Angular.
Interview Preparation Tips
Thats how you can think logically.
then only you will be able to crack.
Naveen Kumar P R
I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.
2 coding questions which are of easy level
(1 Question)
- Q1. This round is full of fundasmental questions in dbms,c,oopsetc
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Family Background and my skill set
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Competely on Ibm api connect development
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Oops Concepts and Data Structure Questions.
Interview Preparation Tips
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Capgemini Lead WFM Reviews and Ratings
based on 1 review
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