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Teleperformance Lead WFM Interview Questions and Answers

Updated 26 Dec 2024

Teleperformance Lead WFM Interview Experiences

1 interview found

Lead WFM Interview Questions & Answers

user image Anonymous

posted on 26 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and experienced workforce management professional with a passion for optimizing operations and driving efficiency.

    • Over 5 years of experience in workforce management

    • Skilled in forecasting, scheduling, and real-time management

    • Strong analytical and problem-solving abilities

    • Proven track record of improving efficiency and productivity

    • Excellent communication and leadership skills

    • Answered by AI
    Add your answer
  • Q2. Is any blood relation working in teleperformance
  • Ans. 

    No, there are no blood relations working in Teleperformance.

    • No, there are no blood relations currently employed at Teleperformance.

    • Teleperformance does not allow blood relations to work together to avoid conflicts of interest.

    • Employees are hired based on their qualifications and skills, not their family connections.

    • Answered by AI
    Add your answer

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2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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Interview questions from similar companies

Lead WFM Interview Questions & Answers

Concentrix Corporation user image Abhinaya Aggarwal

posted on 10 Sep 2020

I applied via Referral and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Logical questions
    • Add your answer
  • Q2. Tool questions
    • Add your answer
  • Q3. Decision making question
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be you in any question.

Any interviewer will test you to find if you are best candidate for the profile.

Tell about your weaknesses and your strong points.

Be a good and fast learner.

Be a team player.

Lead WFM Interview Questions & Answers

Concentrix Corporation user image Reddeppa reddy

posted on 30 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About my introduction
    • Add your answer
  • Q2. About my roles and responsibilities
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. About my introduction and about my previous company
    • Add your answer
  • Q2. My roles and responsibilities and similar questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good go ahead

Lead WFM Interview Questions & Answers

Concentrix Corporation user image Aswin P K

posted on 27 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is AHT, occupancy, utilization
  • Ans. 

    AHT stands for Average Handle Time, occupancy is the percentage of time agents are busy, and utilization is the percentage of time agents are productive.

    • AHT is the average time it takes for an agent to handle a customer interaction from start to finish.

    • Occupancy is the percentage of time agents are actively engaged in handling customer interactions.

    • Utilization is the percentage of time agents are actually being product...

    • Answered by AI
    Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Why you are interested in WFM
    • Add your answer

Analyst Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 5 May 2017

I appeared for an interview in May 2017.

Interview Preparation Tips

Round: Test
Duration: 1 hour 5 minutes
Total Questions: 5

Skills: Integrity, Intelligence
College Name: Shasun jain college

Analyst Interview Questions & Answers

Infosys BPM user image Aman Bhalla

posted on 9 Apr 2021

Interview Questionnaire 

2 Questions

  • Q1. Telm me about yourself
    • Add your answer
  • Q2. Be confident
    • Add your answer

Analyst Interview Questions & Answers

WNS user image Anonymous

posted on 11 May 2019

Interview Questionnaire 

3 Questions

  • Q1. Why did you leaving the job very early
  • Ans. 

    I left the job early due to personal reasons and a better opportunity.

    • Received a better job offer with higher pay and growth opportunities

    • Needed to relocate for personal reasons such as family or health

    • Found the job was not a good fit for my skills and career goals

    • Answered by AI
    Add your answer
  • Q2. Why you are expecting huge CTC
  • Ans. 

    I have extensive experience, skills, and qualifications that justify a higher salary.

    • I have a strong educational background and relevant certifications.

    • I have several years of experience in the industry, with a proven track record of success.

    • I possess specialized skills and expertise that are in high demand.

    • I have a history of exceeding performance targets and delivering exceptional results.

    • I have received positive fee...

    • Answered by AI
    Add your answer
  • Q3. How can we know whether you work for long time with us
  • Ans. 

    By demonstrating dedication, consistency, and commitment in my work, I can show that I am willing to work for a long time with the company.

    • Consistently meeting deadlines and exceeding expectations

    • Taking on additional responsibilities and projects

    • Seeking opportunities for growth and advancement within the company

    • Answered by AI
    Add your answer

Analyst Interview Questions & Answers

R1 RCM user image Anonymous

posted on 6 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Why to join R1?
    • Add your answer

Analyst Interview Questions & Answers

R1 RCM user image Anonymous

posted on 19 Jan 2022

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic question regarding frontend technologies such as Html, CSS, javascript, Reactjs, Bootstrap and Computer Networking.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - So the interview was taken on core front end technologies and communication skills as it requires communication with our clients.

Analyst Interview Questions & Answers

R1 RCM user image

posted on 8 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Assignment 

Amcat test

Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Why you want to join R1 rcm , what do you know about your process and company ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , And well prepared.
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Lead WFM interview?
Teleperformance interview process usually has 1 rounds. The most common rounds in the Teleperformance interview process are One-on-one Round.
How to prepare for Teleperformance Lead WFM interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Capacity Planning, Scheduling, WFM, Automation and Budgeting.

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Teleperformance Lead WFM Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
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Teleperformance Lead WFM Salary
based on 22 salaries
₹3.5 L/yr - ₹5.6 L/yr
10% less than the average Lead WFM Salary in India
View more details

Teleperformance Lead WFM Reviews and Ratings

based on 6 reviews

4.5/5

Rating in categories

4.6

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4.3

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4.2

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4.9

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3.8

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4.3

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4.3

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