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Concentrix Corporation
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Concentrix Corporation Lead WFM Interview Questions and Answers
Concentrix Corporation Lead WFM Interview Experiences
3 interviews found
Aswin P K
(1 Question)
- Q1. What is AHT, occupancy, utilization
- Ans.
AHT stands for Average Handle Time, occupancy is the percentage of time agents are busy, and utilization is the percentage of time agents are productive.
AHT is the average time it takes for an agent to handle a customer interaction from start to finish.
Occupancy is the percentage of time agents are actively engaged in handling customer interactions.
Utilization is the percentage of time agents are actually being product...
(1 Question)
- Q1. Why you are interested in WFM
Reddeppa reddy
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About my introduction
- Q2. About my roles and responsibilities
(2 Questions)
- Q1. About my introduction and about my previous company
- Q2. My roles and responsibilities and similar questions
Interview Preparation Tips
Abhinaya Aggarwal
I applied via Referral and was interviewed before Sep 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Logical questions
- Q2. Tool questions
- Q3. Decision making question
Interview Preparation Tips
Any interviewer will test you to find if you are best candidate for the profile.
Tell about your weaknesses and your strong points.
Be a good and fast learner.
Be a team player.
Top trending discussions
Interview questions from similar companies
Anonymous
(2 Questions)
- Q1. Tell me something about your self
- Ans.
I am a dedicated and experienced workforce management professional with a passion for optimizing operations and driving efficiency.
Over 5 years of experience in workforce management
Skilled in forecasting, scheduling, and real-time management
Strong analytical and problem-solving abilities
Proven track record of improving efficiency and productivity
Excellent communication and leadership skills
- Q2. Is any blood relation working in teleperformance
- Ans.
No, there are no blood relations working in Teleperformance.
No, there are no blood relations currently employed at Teleperformance.
Teleperformance does not allow blood relations to work together to avoid conflicts of interest.
Employees are hired based on their qualifications and skills, not their family connections.
deepak sahoo
Interview Questionnaire
1 Question
- Q1. Technical experience
Interview Preparation Tips
Experience: Aptitude and reasoning
Interview Questionnaire
2 Questions
- Q1. Tell us about your yourself? Requirements of your job?
- Ans.
I am a dedicated and experienced professional with strong leadership skills and a passion for driving team success.
Experience in managing teams and achieving targets
Strong communication and interpersonal skills
Ability to analyze data and make strategic decisions
Knowledge of industry trends and best practices
Proven track record of problem-solving and conflict resolution
- Q2. What is the best you can do for us?
- Ans.
I can bring strong leadership skills, strategic thinking, and a proven track record of driving results to the team.
Demonstrate my ability to lead and motivate a team towards achieving goals
Utilize my strategic thinking to identify opportunities for growth and improvement
Leverage my past successes in driving results and exceeding targets
Krishna Appalla
I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. How much is the length of all India roads
- Ans.
The length of all India roads is approximately 5.5 million kilometers.
The total length of all India roads is estimated to be around 5.5 million kilometers.
India has one of the largest road networks in the world.
The road network in India includes national highways, state highways, district roads, and village roads.
The length of national highways alone is over 100,000 kilometers.
The road infrastructure plays a crucial ro...
Interview Preparation Tips
Experience: Experience
General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week
I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.
Interview Preparation Tips
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.
(1 Question)
- Q1. Basic information - Go through your resume
(1 Question)
- Q1. Last job experience and in depth knowledge about what we did i last organization
(1 Question)
- Q1. Senior manager round
Interview Preparation Tips
I was interviewed in Apr 2020.
Interview Questionnaire
2 Questions
- Q1. Same questions like how do you see yourself down the line 5 years.
- Q2. Hobbies, Giving topic and need to speak for next 2 minutes.
Interview Preparation Tips
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Concentrix Corporation Interviews By Designations
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Interview Questions for Popular Designations
Concentrix Corporation Lead WFM Interview Process
based on 4 interviews
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Concentrix Corporation Lead WFM Reviews and Ratings
based on 53 reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Advisor
3.7k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Representative
3.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Content Moderator
3.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
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