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HGS Team Lead Operations Interview Questions and Answers

Updated 7 Nov 2022

HGS Team Lead Operations Interview Experiences

1 interview found

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Question framed on Maths And Health Insurance. Regarding Proc codes

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction yourself then about education background
  • Q2. About your experience on your LOB and Value added Certificate courses and projects

Interview Preparation Tips

Interview preparation tips for other job seekers - Before applying go to company website and check about company's profile and go through Job Description shared through mail for your reference and work on those slides then coming to experience let you know what have you learnt from previous company and worked on any projects please include those for eye catching

Interview questions from similar companies

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Aptitude Test 

Amcat test is now mandatory to pass.

Round 3 - Technical 

(2 Questions)

  • Q1. General technical questions and basics of peoples management
  • Q2. General questions on written and verbal communications.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and focus fist on Amcat test. Company is nice to work for.

Interview Preparation Tips

Round: Resume Shortlist
Experience: They found my resume intersting
Tips: forwarded to next round

Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are certain questions but not able to tell all

Interview Preparation Tips

Interview preparation tips for other job seekers - It is very important to be specific if interviewer ask any question you should have to answer is very short and very effective

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Wns Pune does'nt have good management personnel they don't care about you.
Wns Mumbai Vikhroli was some what good in caring.

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Behavioral questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Trustworthy and eliable organization along with good work culture.

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Work Experience and Salary expectation

Interview Preparation Tips

Round: HR Interview
Experience: I told what I was asked
Tips: Nothing

Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self why we hire you what r your hobbies
  • Q2. How you manage your rotational shifts
  • Q3. Tell me about your before experiences

Interview Preparation Tips

Topics to prepare for Teleperformance Team Lead Operations interview:
  • Introduction basic know ledge ab
Interview preparation tips for other job seekers - Be confident till you compleated your interview give true detail about your self express your self that much you able to do things in a specific manner

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
  • Q2. When can I join at TECH M 😊
  • Q3. NA

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency and louder while talking, Self confident,
Maintain Eye to Eye contact and think well prior shooting the answer.

I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude logical maths and comprehensive

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Basic accounting principles
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is depreciation why is it accounted
  • Q2. What are your strength weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm prepare as per the JD requirements on role and keep a smile always treating the interview as a meet
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HGS Interview FAQs

How many rounds are there in HGS Team Lead Operations interview?
HGS interview process usually has 3 rounds. The most common rounds in the HGS interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for HGS Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HGS. The most common topics and skills that interviewers at HGS expect are Team Management, Operations, Attrition Management, Customer Experience and Shrinkage Control.

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HGS Team Lead Operations Salary
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₹2.1 L/yr - ₹7.6 L/yr
18% less than the average Team Lead Operations Salary in India
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4.3/5

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