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Firstsource Solutions Team Lead Operations Interview Questions and Answers

Updated 6 Dec 2024

Firstsource Solutions Team Lead Operations Interview Experiences

3 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Easy and comfortable test

Round 2 - HR 

(2 Questions)

  • Q1. Self intro given
  • Q2. Nothing only self intro they asked
Round 3 - Group Discussion 

Discussion about salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstsource is the good company for experience people

Team Lead Operations Interview Questions & Answers

user image Himanshu Parikh

posted on 28 May 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your plans in future?
  • Q2. Be very confident while answering and stay honest.

Team Lead Operations Interview Questions Asked at Other Companies

asked in Delhivery
Q1. What was thr volume of shipment handled per day in previous desig ... read more
asked in iEnergizer
Q2. How do you calculate shrinkage and attrition ?
asked in Flipkart
Q3. Basic work flow of operation from IB(Inbound) to OB(Outbound)
asked in Flipkart
Q4. How to control attrition rate, your 5 years goals, achiements and ... read more
asked in Startek
Q5. How could you manage shrinkage and attrition
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Over all relevant experiences and salary details and notice period
Round 2 - One-on-one 

(1 Question)

  • Q1. Process specific questions Experience in team management Client management Performance management Any challenges while handling a team Basis formula like shrinkage attrition billing
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion

Team Lead Operations Jobs at Firstsource Solutions

View all

Interview questions from similar companies

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. What is your overall experience?
  • Q2. Why your are leaving the company?
  • Q3. To learn new things.

Interview Preparation Tips

Interview preparation tips for other job seekers - Wipro is a very good company, There are a lot scopes to learn new things. friendly environment.

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Work Experience and Salary expectation

Interview Preparation Tips

Round: HR Interview
Experience: I told what I was asked
Tips: Nothing

Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
  • Q2. When can I join at TECH M 😊
  • Q3. NA

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency and louder while talking, Self confident,
Maintain Eye to Eye contact and think well prior shooting the answer.

Team Lead Operations Interview Questions & Answers

Cognizant user image Surendra Reddy Karnatakam

posted on 31 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Accounting principles
Round 3 - HR 

(1 Question)

  • Q1. Compensation related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Can take the interview calls based on the requirement

I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude logical maths and comprehensive

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Basic accounting principles
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is depreciation why is it accounted
  • Q2. What are your strength weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm prepare as per the JD requirements on role and keep a smile always treating the interview as a meet
Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

I applied via Job Fair

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Process knowledge and communication skills

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why should we hire you? Where do you see yourself in 5 years
  • Ans. Because i am enthusiastic n focused person who takes great pride in my work n having a challenging targets n meetings I've good communication skills like i can manage large no.of associates at a same time. I can make their performance very good according to companies growth
  • Answered Anonymously
  • Q2. I'll see myself in 5 years .. companies trusted member n productive increamenter
Round 4 - HR 

(2 Questions)

  • Q1. Roles n responsible of team leader
  • Q2. Why do you want to be a team leader

Interview Preparation Tips

Topics to prepare for Tech Mahindra Team Lead Operations interview:
  • Project Management
  • Team Management
Interview preparation tips for other job seekers - Be confident
Good communication skills
Never fumble
Be dressed
Contribute & help others!
anonymous
You can choose to be anonymous

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Team Lead Operations interview?
Firstsource Solutions interview process usually has 2-3 rounds. The most common rounds in the Firstsource Solutions interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for Firstsource Solutions Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are Team Leading, Team Management, US Mortgage, International Voice Process and Operations.
What are the top questions asked in Firstsource Solutions Team Lead Operations interview?

Some of the top questions asked at the Firstsource Solutions Team Lead Operations interview -

  1. Be very confident while answering and stay hone...read more
  2. Nothing only self intro they as...read more
  3. Self intro gi...read more

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Firstsource Solutions Team Lead Operations Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
View more
Firstsource Solutions Team Lead Operations Salary
based on 241 salaries
₹1.7 L/yr - ₹9.1 L/yr
At par with the average Team Lead Operations Salary in India
View more details

Firstsource Solutions Team Lead Operations Reviews and Ratings

based on 52 reviews

3.9/5

Rating in categories

3.7

Skill development

4.0

Work-life balance

3.6

Salary

3.9

Job security

3.7

Company culture

3.4

Promotions

3.7

Work satisfaction

Explore 52 Reviews and Ratings
Team Lead Operations

Hyderabad / Secunderabad

2-7 Yrs

₹ 8-14 LPA

Team Leader, Operations- Collection /Mortgage

Bangalore / Bengaluru

6-9 Yrs

₹ 5-8 LPA

Team Leader - Operations

Bangalore / Bengaluru

2-7 Yrs

₹ 5-8.5 LPA

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