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Firstsource Solutions Team Lead Operations Interview Questions and Answers
Firstsource Solutions Team Lead Operations Interview Experiences
3 interviews found
Selected
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
Easy and comfortable test
(2 Questions)
- Q1. Self intro given
- Q2. Nothing only self intro they asked
Discussion about salary
Interview Preparation Tips
Himanshu Parikh
Selected
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
(2 Questions)
- Q1. What are your plans in future?
- Q2. Be very confident while answering and stay honest.
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There were 3 interview rounds.
(1 Question)
- Q1. Over all relevant experiences and salary details and notice period
(1 Question)
- Q1. Process specific questions Experience in team management Client management Performance management Any challenges while handling a team Basis formula like shrinkage attrition billing
(1 Question)
- Q1. Salary discussion
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Team Lead Operations Jobs at Firstsource Solutions
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Team Lead Operations Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 19 Nov 2024
I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.
(3 Questions)
- Q1. How to reduce attrition
- Ans.
To reduce attrition, focus on employee engagement, career development, work-life balance, and effective communication.
Improve communication between management and employees
Provide opportunities for career growth and development
Offer work-life balance initiatives such as flexible schedules or remote work options
Create a positive work environment that promotes employee engagement and satisfaction
- Q2. How to control shrinkage
- Ans.
Shrinkage can be controlled by implementing strict inventory management practices.
Implementing regular inventory audits to track discrepancies
Training employees on proper handling and storage of products
Utilizing security measures such as surveillance cameras and security tags
Analyzing sales data to identify patterns of shrinkage
Implementing a system for reporting and investigating any suspected theft or loss
- Q3. How to improve communication
- Ans.
Improving communication involves active listening, clear messaging, feedback, and utilizing various channels.
Encourage active listening to ensure understanding
Provide clear and concise messages to avoid confusion
Offer feedback regularly to address any issues or concerns
Utilize various communication channels such as emails, meetings, and instant messaging
Implement communication training for team members
(2 Questions)
- Q1. How to reduce error count
- Ans.
To reduce error count, implement standardized processes, provide training, conduct regular audits, and encourage open communication.
Implement standardized processes to ensure consistency and reduce human error
Provide training to employees to improve skills and knowledge
Conduct regular audits to identify and address potential errors
Encourage open communication to allow team members to discuss and resolve issues
Utilize t
- Q2. How to manage team
Skills evaluated in this interview
Team Lead Operations Interview Questions & Answers
Omega Healthcare
Hari Kutty
posted on 17 Oct 2024
I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What is medical billing?
- Q2. What you know about the job
- Ans.
Team Lead Operations is responsible for overseeing daily operations, managing team members, and ensuring efficiency and productivity.
Responsible for overseeing daily operations and ensuring smooth workflow
Managing and leading a team of employees
Setting goals and targets for the team
Monitoring performance and providing feedback
Implementing strategies to improve efficiency and productivity
Handling escalated issues and re...
Prefer some aptitude test
Team Lead Operations Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 9 Apr 2024
(1 Question)
- Q1. What was the last conflict with your manager?
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.
(1 Question)
- Q1. About Myself and Experience
Interview Preparation Tips
Team Lead Operations Interview Questions & Answers
Foundever
Jayeshkumar R Purohit
posted on 20 Aug 2023
Selected
I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.
(1 Question)
- Q1. General introduction
(2 Questions)
- Q1. Tell me about yourself!
- Q2. What positive changes would you like to bring to the organization?
- Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Question framed on Maths And Health Insurance. Regarding Proc codes
(2 Questions)
- Q1. Introduction yourself then about education background
- Q2. About your experience on your LOB and Value added Certificate courses and projects
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. HR had asked to introduce About yourself , and the job experience you have.
- Q2. Discussion on the expected Salary package
All questions were releted to General Knowledge and kind mix of Accounts.
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Firstsource Solutions Team Lead Operations Interview Process
based on 3 interviews
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Firstsource Solutions Team Lead Operations Reviews and Ratings
based on 52 reviews
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