IGT Solutions Interview Questions, Process, and Tips

Q1. Tell me about your self Tell me about your home town What is customer service Good and bed hobbies
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Q1. What is your technical of education do you know...... Answer.... I am diploma in electrical and mechanical 20 years back... What type of technical do you know of AC fridge washing machine inverter or wat...read more
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Q2. Do you work any software companies IT compan...... Answer.... No but I like very much to work with service.... I am waiting for job for thank you
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Q1. Do you know any other different type of technical of education... Answer... Diploma in acupuncture and Varma government certified BBC.... For experience it is for in our body and mind analysis thank you
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Q2. It is connected how to do you know.... Answer it is a want to one other chain link I have experience of teaching of yoga and meditation for spirituality has 23 years of different kind of yoga and different...read more
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Q1. Do you know experience any other company for office yes.... Answer.... I work in normal lorry fried container limited for production planning control department in PPC..... Thank you
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Q2. What is your name.... Jai Bharani daran.... How old are you... I am 48 years old..... At present what are you doing...... Doing for customer service... SSL employee how much money per month.. earning 60000...read more
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Group discussion teamwork because everyone as different type of knowledge on different experience of education to all to discussion to make a any development of any other problem of solution to combined all together to co-ordinate is a good for each and everyone thank you

Q1. Tell me something about yourself and work experience ?
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Q1. Candidate should be prepare for Versent test as well as group discussion ?
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Q1. Why do you want to work in call Centre ?
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Q1. Tell me about something yourself.
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Q2. What do you know about social media?
Ans. 
Social media refers to online platforms where users can create and share content, connect with others, and engage in social networking.
• Social media platforms include Facebook, Instagram, Twitter, LinkedIn, and TikTok.

• Users can share photos, videos, status updates, and links on social media.

• Social media allows for real-time communication and interaction with a global audience.

• Businesses use social media for marketing, c...read more
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Q3. What do you understand about customer service?
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is about meeting the needs and expectations of customers.

• It involves listening to customers, addressing their concerns, and providing solutions.

• Customer service can be provided through various channels such as phone, email, chat, or in-person.

• Building rapport and maintaining positive relationshi...read more
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Q4. What do you mean by BPO Why?
Ans. 
BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business processes.
• BPO allows companies to focus on their core competencies while outsourcing non-core functions.

• It helps in cost reduction by leveraging economies of scale and expertise of the service provider.

• BPO services can include customer support, technical support, data entry, and more.

• Exampl...read more
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We also called versant test.
Following the computer sound.
Listening test.
Speaking test (pronounciation).
Answering the Question.
Retelling the story.

Q1. Introduction of myself
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Q2. What is my hobbi and why?
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Q3. What makes you come to Delhi and what was your best experience?
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Q4. What do you know about travel process?
Ans. 
Travel process involves booking flights, hotels, transportation, and activities for customers.
• Travel process includes booking flights, hotels, transportation, and activities for customers

• It also involves providing travel itineraries, visa assistance, and travel insurance

• Travel process may include handling cancellations, changes, and refunds for customers

• Knowledge of popular travel destinations, airlines, and hotel chai...read more
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