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IGT Solutions

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3.3

based on 2.7k Reviews

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IGT Solutions Customer Service Interview Questions and Answers

Updated 24 May 2024

IGT Solutions Customer Service Interview Experiences

1 interview found

Customer Service Interview Questions & Answers

user image Anonymous

posted on 24 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self Tell me about your home town What is customer service Good and bed hobbies
    • Add your answer

Top trending discussions

View All
Career Growth
2w
a technical specialist
How soon should I say I'm not joining the org.
I have offer from 3 orgs 1. Deloitte 2. Thoughtworks 3. TCS Decided to join Deloitte on March 05, which is the DoJ of other two as well. I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give? I wanted to have a backup offer if in worst case deloittes offer messes up.
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

NTT Data user image Anonymous

posted on 5 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced customer service professional with a passion for helping others.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and resolving issues efficiently

    • I am a strong communicator and problem-solver

    • I am committed to providing excellent service and building positive relationships with customers

    • Answered by AI
    Add your answer
  • Q2. Tell about our company?
  • Ans. 

    Our company is a leading provider of customer service solutions in the retail industry.

    • Founded in 2005

    • Headquartered in New York City

    • Specializes in providing personalized customer service experiences

    • Works with top retail brands such as Macy's and Nordstrom

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The first step in identifying your dream job is to figure out your passions and interests. Consider what you enjoy doing and what makes you

Customer Support Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 24 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction, Related field Knowledge
    • Add your answer

Customer Service Associate Interview Questions & Answers

Kyndryl user image Karishma Devtalla

posted on 22 Sep 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

They just ask some question from my CV and about my current company

Customer Support Executive Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 13 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join HPE
    • Add your answer

Customer Service Associate Interview Questions & Answers

FIS user image Anonymous

posted on 21 Jan 2022

I applied via Company Website and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Where do you see yourself in 5 years?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
Round 2 - HR 

(3 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Where do you see yourself in 5 years?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for FIS Customer Service Associate interview:
  • UPSC
  • Stenography
  • Sales
  • Communication Skills
Interview preparation tips for other job seekers - Good Karma and self confidence on yourself always required.

Customer Service Associate Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 22 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. General questions about me and my surroundings.
    • Add your answer
  • Q2. Mostly they look how you speak in English
    • Add your answer

Customer Service Executive Interview Questions & Answers

NTT Data user image Anonymous

posted on 12 Apr 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Normal question were asked Q.1) where did i complete my graduation from?
    • Add your answer
  • Q2. Q.2) Golden rules of accounting?
  • Ans. 

    Golden rules of accounting are basic principles to maintain financial records accurately.

    • Debit the receiver, credit the giver

    • Debit what comes in, credit what goes out

    • Debit all expenses and losses, credit all incomes and gains

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience that I gained in the company was great and the all the colleagues were very helpful

Customer Support Associate Interview Questions & Answers

Kyndryl user image Anonymous

posted on 17 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Speak for a topic they suggest for a minute
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Speaking. Answer interactively
    • Add your answer

Engineer- Customer Support Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 12 Aug 2021

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How you clear interview at Hewlett Packard Pvt ltd
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong knowledge of hardware and networking ,
Knowledge of networking devices
Previous Working experience
Knowledge of installation of OS and software
More about working at IGT Solutions

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Service interview?
IGT Solutions interview process usually has 1 rounds. The most common rounds in the IGT Solutions interview process are HR.
How to prepare for IGT Solutions Customer Service interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Communication Skills, voice process, Domestic BPO and Customer Care.

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IGT Solutions Interviews By Designations

Interview Questions for Popular Designations

IGT Solutions Customer Service Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
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IGT Solutions Customer Service Salary
based on 12 salaries
₹1.5 L/yr - ₹5.1 L/yr
6% less than the average Customer Service Salary in India
View more details

IGT Solutions Customer Service Reviews and Ratings

based on 6 reviews

2.8/5

Rating in categories

2.8

Skill development

2.7

Work-life balance

4.0

Salary

2.4

Job security

3.0

Company culture

2.5

Promotions

2.7

Work satisfaction

Explore 6 Reviews and Ratings
IGT Solutions Salaries in India
Process Associate
3.5k salaries
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₹1 L/yr - ₹8 L/yr

Customer Service Executive
468 salaries
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₹1 L/yr - ₹5.4 L/yr

Team Lead
311 salaries
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₹2.2 L/yr - ₹7 L/yr

Customer Care Executive
263 salaries
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₹1.1 L/yr - ₹5.2 L/yr

Quality Analyst
206 salaries
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₹1.6 L/yr - ₹5.5 L/yr

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