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NTT Data Customer Service Executive Interview Questions and Answers
NTT Data Customer Service Executive Interview Experiences
3 interviews found
Selected
I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Normal question were asked Q.1) where did i complete my graduation from?
- Q2. Q.2) Golden rules of accounting?
- Ans.
Golden rules of accounting are basic principles to maintain financial records accurately.
Debit the receiver, credit the giver
Debit what comes in, credit what goes out
Debit all expenses and losses, credit all incomes and gains
Interview Preparation Tips
(1 Question)
- Q1. Self introduction , work exp , about job switching etc
Interview Preparation Tips
Khushboo Sachdeva
Interview Questionnaire
1 Question
- Q1. Simple questions about night shifts, routine.
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Interview questions from similar companies
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
(2 Questions)
- Q1. This is an interview with technical experts to assess your technical knowledge and skills.
- Q2. HR Round:
Interview Preparation Tips
Dress Professionally: Make a good first impression with appropriate attire.
Be Confident and Enthusiastic: Maintain positive body language and make eye contact with the interviewer.
Listen Carefully and Answer Questions Clearly: Pay attention to the interviewer's questions and provide thoughtful, concise answers.
Ask Questions: Show your interest in the role and company by asking insightful questions at the end of the interview.
Follow Up: Send a thank-you note to the interviewers within 24 hours of the interview.
Before the Interview:
Research the Company: Learn about the company's culture, values, and recent news. Understand the role you're applying for and how your skills and experience align with the job description.
Practice Aptitude Tests: Familiarize yourself with different types of aptitude questions (numerical, verbal, logical) and practice solving them.
Prepare for Coding Tests: Brush up on your coding skills in the relevant programming languages. Practice coding challenges on platforms like LeetCode, HackerRank, or Codewars.
Prepare for Group Discussions: Think about potential discussion topics and practice your communication and teamwork skills.
Prepare for Case Studies: Research case studies related to the industry or company and practice analyzing and presenting solutions.
Practice Interview Questions: Prepare answers to common interview questions like "Tell me about yourself," "Why are you interested in this role?," and "What are your strengths and weaknesses?"1
Customer Service Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 13 Oct 2024
I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. How you're willing to work
- Ans.
I am willing to work diligently, adapt to different situations, and go above and beyond to provide excellent customer service.
I am willing to work flexible hours to accommodate customer needs.
I am open to learning new skills and technologies to improve customer satisfaction.
I am committed to resolving customer issues in a timely and efficient manner.
I am willing to collaborate with team members to ensure a positive cus...
- Q2. Tell me about your self unique way
- Ans.
I am a dedicated customer service executive with a passion for problem-solving and a knack for building strong relationships with clients.
I have over 5 years of experience in customer service roles, where I have honed my communication and conflict resolution skills.
I am known for my ability to remain calm under pressure and handle difficult situations with professionalism.
I believe in going above and beyond to ensure c...
Interview Preparation Tips
Selected
I applied via Job Portal and was interviewed in Jul 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Paragraph reading
- Q2. Repeat the words
(2 Questions)
- Q1. About yourself and your work experience.
- Q2. Why you want to work in Accenture.
- Ans.
I want to work in Accenture because of its reputation for providing excellent customer service and its focus on innovation and growth.
Accenture is known for its strong emphasis on customer service and satisfaction
I am impressed by Accenture's commitment to innovation and cutting-edge technology
I believe working at Accenture will provide me with opportunities for professional growth and development
(3 Questions)
- Q1. Introduce yourself
- Q2. Talk about any topic for 5 minutes
- Ans.
The importance of effective communication in customer service
Effective communication builds trust and rapport with customers
Active listening is crucial to understand customer needs and concerns
Clear and concise language helps avoid misunderstandings
Empathy and patience are key in resolving customer issues
Providing timely and accurate information enhances customer satisfaction
- Q3. Why did you choose our company
(1 Question)
- Q1. Versant test for screening round
(1 Question)
- Q1. Operational Round
Selected
I applied via Campus Placement and was interviewed in Feb 2023. There were 3 interview rounds.
Group discussion with very important
(3 Questions)
- Q1. Hai iam nsivaramakrishna thanks for the information contained in this email address
- Q2. I can send today my full profile myself only
- Q3. When Jain job opportunities
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Capgemini
rajbhai26 kumar
posted on 3 Aug 2024
Selected
I applied via LinkedIn and was interviewed before Aug 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
- Ans.
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle high-pressure situations and difficult customers
Proven track record of meeting and exceeding customer satisfaction goals
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