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NTT Data Customer Service Associate Interview Questions and Answers

Updated 5 Aug 2024

NTT Data Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 5 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced customer service professional with a passion for helping others.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and resolving issues efficiently

    • I am a strong communicator and problem-solver

    • I am committed to providing excellent service and building positive relationships with customers

    • Answered by AI
    Add your answer
  • Q2. Tell about our company?
  • Ans. 

    Our company is a leading provider of customer service solutions in the retail industry.

    • Founded in 2005

    • Headquartered in New York City

    • Specializes in providing personalized customer service experiences

    • Works with top retail brands such as Macy's and Nordstrom

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The first step in identifying your dream job is to figure out your passions and interests. Consider what you enjoy doing and what makes you

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Cognizant user image Anonymous

posted on 8 Apr 2020

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More about working at NTT Data

NTT Data Interview FAQs

How many rounds are there in NTT Data Customer Service Associate interview?
NTT Data interview process usually has 1 rounds. The most common rounds in the NTT Data interview process are HR.

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based on 2 interviews

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3.5
  
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₹2 L/yr - ₹4.5 L/yr
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