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Kyndryl Customer Support Associate Interview Questions and Answers

Updated 17 Jul 2023

Kyndryl Customer Support Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Speak for a topic they suggest for a minute
Round 3 - One-on-one 

(1 Question)

  • Q1. Speaking. Answer interactively
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. At first hr selected my resume and scheduled interview for next day, around 4pm i attended my interview it was bit easy they wants to check english communication,Pronunciation, Grammar.
  • Q2. At first they asked me "Tell me about yourself" And a topic which they wants me to speak on that topic for 2,3 min... My topic was tell me something about your city.

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?

Interview questions from similar companies

I applied via Walk-in and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They were asked about my last birthday that how I did spend that.

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone should confidence must while given the interviews because they takes your interviews not to seat their only. You have to work for them then only they can provide you the salary. Not for that interview session how did you give that.

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Intoduce yourself
  • Q2. Speak few things about interests
  • Q3. Speak few things of the greatest movement in life

Interview Preparation Tips

Interview preparation tips for other job seekers - Make a connect with Hr, and have good communication skills

Interview Questionnaire 

1 Question

  • Q1. Mostly from Resume so well prepare for it. also every company ask questions that they are looking the knowledge and passion of candidates regarding that particular job role they offered.

I applied via Referral and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  About Previous company experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be strong as u have the knowledge.

I applied via www.jora.com and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. About yourself, Questions related to your education.
  • Q2. Questions related to your hobbies
Round 3 - Aptitude Test 

Typing skills, Grammar check, logical questions related to customer queries and issues

Round 4 - VNA 

(1 Question)

  • Q1. Voice and Accent round, like say something about your birthplace or current location famous for

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Associate interview:
  • History about birthplace
Interview preparation tips for other job seekers - Stay confident and do not fumble. In Tech Mahindra, interview for freshers are not tough, you just need to be stay calm and need a little focus.

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How can you tackle your customer in real time scenario?
  • Q2. She was checking my confidence level ?
  • Q3. My perfection

Interview Preparation Tips

Interview preparation tips for other job seekers - The most important thing about interview is be confident but don't be overconfident.

I applied via Walk-in

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About the process u wants to know .basic qualifications like

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and be a active listner and reply with confidence .
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Kyndryl Interview FAQs

How many rounds are there in Kyndryl Customer Support Associate interview?
Kyndryl interview process usually has 2-3 rounds. The most common rounds in the Kyndryl interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Kyndryl Customer Support Associate interview?

Some of the top questions asked at the Kyndryl Customer Support Associate interview -

  1. At first hr selected my resume and scheduled interview for next day, around 4pm...read more
  2. Speaking. Answer interactiv...read more

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Kyndryl Customer Support Associate Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
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