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Kyndryl Customer Support Associate Interview Questions and Answers

Updated 17 Jul 2023

Kyndryl Customer Support Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Speak for a topic they suggest for a minute
Round 3 - One-on-one 

(1 Question)

  • Q1. Speaking. Answer interactively
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. At first hr selected my resume and scheduled interview for next day, around 4pm i attended my interview it was bit easy they wants to check english communication,Pronunciation, Grammar.
  • Q2. At first they asked me "Tell me about yourself" And a topic which they wants me to speak on that topic for 2,3 min... My topic was tell me something about your city.

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About you?

I applied via Campus Placement and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. What is your strength and weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - it was good

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What do you know about Amazon?
  • Q2. Why did you seleted BPO as a career?
  • Q3. Are you ok with night shift?
  • Q4. Pay will 10000 at the beginning.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be yourself, all is well.

I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Only Introduction and past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I don’t understand on what basis these companies hire candidates.They keep on changing their rules and regulations. They have same rules for both fresher and experience. I think that the cheap consultants of the company take the interview just to earn a bit of incentive🙏

I applied via Instahyre and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(4 Questions)

  • Q1. Why should we hire you?
  • Q2. Why are you looking for a change?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer what you know instead of making up.

I applied via Campus Placement and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Simple coading

Round 2 - Technical 

(1 Question)

  • Q1. Self introduction,core java,sql

Interview Preparation Tips

Interview preparation tips for other job seekers - In hr round self introduction and basic details

I applied via Campus Placement and was interviewed in Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked some journal entries, excel formula and how to run tally software as i was suppose to work on their software. and also basic introduction about myself.so very important to add up some new skill...

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was good, just need to be good in communication skills and please talk in hindi while giving your interview

I applied via Referral and was interviewed in Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It was regarding my past work & role and nature of my last job.

Interview Preparation Tips

Interview preparation tips for other job seekers - I always give one of the most important advice to job lookers is to be confident and present yourself as a best selling product in front of interviewer.

Kyndryl Interview FAQs

How many rounds are there in Kyndryl Customer Support Associate interview?
Kyndryl interview process usually has 2-3 rounds. The most common rounds in the Kyndryl interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Kyndryl Customer Support Associate interview?

Some of the top questions asked at the Kyndryl Customer Support Associate interview -

  1. At first hr selected my resume and scheduled interview for next day, around 4pm...read more
  2. Speaking. Answer interactiv...read more

Tell us how to improve this page.

Kyndryl Customer Support Associate Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Join Kyndryl Kyndryl is the world's largest provider of IT infrastructure services.

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