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Kyndryl Customer Support Associate Interview Questions and Answers

Updated 17 Jul 2023

Kyndryl Customer Support Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Speak for a topic they suggest for a minute
Round 3 - One-on-one 

(1 Question)

  • Q1. Speaking. Answer interactively
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. At first hr selected my resume and scheduled interview for next day, around 4pm i attended my interview it was bit easy they wants to check english communication,Pronunciation, Grammar.
  • Q2. At first they asked me "Tell me about yourself" And a topic which they wants me to speak on that topic for 2,3 min... My topic was tell me something about your city.

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
Q5. Tell me something about cricket in English as well as Hindi langu ... read more

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About you?

I applied via Campus Placement and was interviewed in Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked some journal entries, excel formula and how to run tally software as i was suppose to work on their software. and also basic introduction about myself.so very important to add up some new skill...

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was good, just need to be good in communication skills and please talk in hindi while giving your interview

Associate Interview Questions & Answers

UST user image Anonymous

posted on 22 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. How are you?

I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. GL related questions
  • Q2. Comfortable for night shifts
  • Ans. 

    Yes, I am comfortable with night shifts and have experience working during those hours.

    • I have worked night shifts in my previous job and have adapted to the schedule

    • I am a night owl and prefer working during those hours

    • I understand the importance of being alert and focused during night shifts

    • I am willing to adjust my sleep schedule to accommodate night shifts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about GL and accounting policies

Interview Preparation Tips

Round: Group Discussion
Tips: Be confident and speak relevant points

Round: Technical Interview
Experience: It was 2 member panel who conducted the interview. The interview questions were centred around my prior work experience, my specialization and guess estimates about a hypothetical business scenario.
Tips: Have a couple of good questions to ask the panellist when they ask you.

Round: Technical Interview
Experience: This interview was conducted by the head of a business unit. The questions was mainly about my prior work experience. This interview more detailed and serious in manner.

Round: HR Interview
Experience: This round was conducted by a senior HR manager. This round was more about my fit in the organization.

Skills: Business Logic , Communication Skills, Analytical Skills
College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH

I appeared for an interview before Dec 2015.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions on Java and data structures with few analytics questions
  • Q2. Basic questions

Interview Preparation Tips

Round: Test
Experience: 1 minute for each question. Completely technical round with questions on Java, algorithm and data structures
Duration: 1 hour 30 minutes
Total Questions: 90

Round: HR Interview
Experience: They ask about your interest, your hobbies and once you are done with this they will ask you questions on the hobbies you previously claimed you like.

Skills: Java Programming
College Name: Thapar University, Patiala

I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About communication skills & professional experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - If was wonderful experience

I applied via Naukri.com and was interviewed in Jun 2018. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. You will be asked around 12 questions regarding your technical knowledge, you need to answer them yes or no, 70 to 80% correct is passing marks
  • Q2. Behavioral test on computer
  • Q3. Package discussion
  • Q4. Technical questions maybe with some scenarios.

Interview Preparation Tips

General Tips: Be confident and keep on doing conversation with the interviewer. If they find you that you can handle any situation then it doesn't matter even if you are not able to answer some technical questions. So make them believe you can. After every answer you give, elaborate it with some example or scenario you have faced.
Skills: Confidence, Communication, Analytical Skills, Leadership
Duration: <1 week

Kyndryl Interview FAQs

How many rounds are there in Kyndryl Customer Support Associate interview?
Kyndryl interview process usually has 2-3 rounds. The most common rounds in the Kyndryl interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Kyndryl Customer Support Associate interview?

Some of the top questions asked at the Kyndryl Customer Support Associate interview -

  1. At first hr selected my resume and scheduled interview for next day, around 4pm...read more
  2. Speaking. Answer interactiv...read more

Tell us how to improve this page.

Kyndryl Customer Support Associate Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
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