Upload Button Icon Add office photos

IGT Solutions

Compare button icon Compare button icon Compare

Filter interviews by

IGT Solutions Service Desk Engineer Interview Questions and Answers

Updated 9 May 2024

IGT Solutions Service Desk Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Reading comrehensions, mathematics basic level, reasoning, blood relation questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice is only key

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
No response
Round 1 - Aptitude Test 

1st round was aptitude

Round 2 - Group Discussion 

After 1 month there was a GD round .

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction , Communication check
  • Q2. Computer Networking questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Basics of your working to check your confidence and knowledge.

Round 3 - Technical 

(1 Question)

  • Q1. Deep interview questions from your resume and according to required profile
Round 4 - HR 

(1 Question)

  • Q1. Introduction and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if you require a job they also require you.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and experience
  • Q2. Skills that a candidate aquire
Round 3 - Technical 

(1 Question)

  • Q1. Technical, skills related questions
Round 4 - Salary discussion 

(1 Question)

  • Q1. Diclscuss previous salary, offered salary and other perks
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, technical skills and tools used before

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer without hesitation even if you don't have much knowledge about that particular question.
Round 1 - Aptitude Test 

Core domain of your resgister branch.
5 sections for electrical and electronics branch student.
1. reasoning
2. general aptitude
3. power electronics(5 questions)
4. communication engg.
5. other engineering fundamentals

Round 2 - Technical 

(1 Question)

  • Q1. Question were based on digital electronics.

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well for digital electronics,analog electronics, microcontroller and coding.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting steps for APIPA
  • Ans. 

    APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.

    • Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

    • Verify if the computer is unable to obtain an IP address from a DHCP server

    • Ensure that the network cable is properly connected and the DHCP server is funct...

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Assignment 

Health management information system

Round 3 - Group Discussion 

Information details

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm glad to share my details of how o work with a company desktop support Associate like as a part of hp in medd health management information system.

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. There was a video call interview about the technical stuff

Interview Preparation Tips

Interview preparation tips for other job seekers - be patient with the process it might take up to 20 days
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Self Introduction
  • Q2. What is Active Directory
  • Ans. 

    Active Directory is a directory service developed by Microsoft for managing network resources and user accounts.

    • Active Directory is used to centrally manage and authenticate users, computers, and other network resources in a Windows domain environment.

    • It provides a hierarchical structure of objects, such as users, groups, and organizational units (OUs), which can be organized and managed based on the organization's nee...

  • Answered by AI
  • Q3. What is DNS ?
  • Ans. 

    DNS stands for Domain Name System. It is a decentralized system that translates domain names into IP addresses.

    • DNS is used to resolve domain names to their corresponding IP addresses.

    • It helps in the efficient routing of internet traffic by translating human-readable domain names into machine-readable IP addresses.

    • DNS operates through a hierarchical structure of servers, including authoritative DNS servers, recursive DN...

  • Answered by AI
Round 2 - Technical 

(3 Questions)

  • Q1. IP address, VPN, Office 365
  • Q2. Windows troubleshooting, SLA, Communication
  • Q3. Outlook troubleshooting, Microsoft Office 365 License.

Skills evaluated in this interview

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Service Desk Engineer interview?
IGT Solutions interview process usually has 1 rounds. The most common rounds in the IGT Solutions interview process are Aptitude Test.

Tell us how to improve this page.

IGT Solutions Service Desk Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
IGT Solutions Service Desk Engineer Salary
based on 7 salaries
₹1.5 L/yr - ₹1.6 L/yr
53% less than the average Service Desk Engineer Salary in India
View more details

IGT Solutions Service Desk Engineer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

4.0

Salary

4.0

Job security

4.0

Company culture

4.0

Promotions

4.0

Work satisfaction

Explore 1 Review and Rating
Process Associate
3.5k salaries
unlock blur

₹1 L/yr - ₹8 L/yr

Customer Service Executive
485 salaries
unlock blur

₹1 L/yr - ₹6.5 L/yr

Team Lead
309 salaries
unlock blur

₹2.2 L/yr - ₹7 L/yr

Customer Care Executive
260 salaries
unlock blur

₹1.1 L/yr - ₹5.2 L/yr

Quality Analyst
205 salaries
unlock blur

₹1.6 L/yr - ₹5.5 L/yr

Explore more salaries
Compare IGT Solutions with

TCS

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview