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IGT Solutions Customer Support Associate Interview Questions and Answers
IGT Solutions Customer Support Associate Interview Experiences
2 interviews found
Selected
I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Versant and typing test
- Ans.
Your score will decide your process minimum 4 maximum 6
- Q3. Customer service
- Ans.
General questions regarding job profile. Read job description
(1 Question)
- Q1. Versant test and typing speed
(1 Question)
- Q1. What is customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.
Examples of customer service activities include answering phone calls, responding to emails, and
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Introduction,edu.background,past experience etc
(1 Question)
- Q1. Topics..like vivid, social media etc
Interview Preparation Tips
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Customer Service Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 14 Dec 2020
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself
- Q2. Do you think that you are eligible for this job
- Q3. How many years of experience do you have?
- Q4. Why should i hire you for this job?
Customer Service Associate Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 17 Jun 2021
I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Your preferred game and how to play it
- Ans.
My preferred game is chess.
Chess is a strategic board game played between two players.
The objective is to checkmate the opponent's king, putting it under attack with no possible move to escape.
Each player starts with 16 pieces: one king, one queen, two rooks, two knights, two bishops, and eight pawns.
The game involves planning moves, anticipating the opponent's strategy, and making tactical decisions.
Chess requires cri...
- Q2. Tell me about yourself
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 27 Nov 2022
I applied via Walk-in and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What are component of todibleshooting
- Ans.
Components of troubleshooting include identifying the problem, gathering information, analyzing the data, and implementing a solution.
Identifying the problem: Determine what is not working correctly
Gathering information: Collect data about the issue
Analyzing the data: Use the information to diagnose the problem
Implementing a solution: Take action to fix the problem
Examples: rebooting a device, checking for updates, res
- Q2. How to find issues in Ram related to trouble shooting
- Ans.
To troubleshoot RAM issues, check for errors in system logs, run memory diagnostic tools, and test individual RAM modules.
Check system logs for any errors related to memory or RAM
Run memory diagnostic tools like Memtest86+ or Windows Memory Diagnostic
Test individual RAM modules by removing them one by one and checking if the issue persists
Check for physical damage or loose connections in RAM slots
Update BIOS and driver...
Interview Preparation Tips
Skills evaluated in this interview
I applied via Job Portal and was interviewed before May 2021. There were 3 interview rounds.
(1 Question)
- Q1. Basic knowledge, Introduction about yourself, ask question related to accounts, finance, insurance.
Reasioning, math, english, account.
(1 Question)
- Q1. Excel,Erp,background,account and finance.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before May 2021. There were 3 interview rounds.
It was an English test based on various kind of questions on listening writing and speaking.
(3 Questions)
- Q1. What do you know about banks and banking process.
- Ans.
Banks are financial institutions that provide various services such as deposits, loans, and investments.
Banks accept deposits from customers and pay interest on them.
They provide loans to individuals and businesses for various purposes.
Banks also offer investment services such as mutual funds and stocks.
They have various departments such as customer service, operations, and risk management.
Banking processes include acc...
- Q2. Why coming to this company
- Q3. Does this job suits what you studied in college.
Interview Preparation Tips
- Banking Operations
- Bpo Operations
- Communication Skills
I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.
(1 Question)
- Q1. Your personality and your past experience
(1 Question)
- Q1. With the particular manager who needs specific person if they like it then final round for hr
(1 Question)
- Q1. Related to salary , location , job title etc confirmation
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself?
- Q2. Why should we hire you?
Interview Preparation Tips
Genpact interviews mostly take time but they are a good experience.
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. General banking related questions.
Interview Preparation Tips
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IGT Solutions Interviews By Designations
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IGT Solutions Customer Support Associate Interview Process
based on 2 interviews
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IGT Solutions Customer Support Associate Reviews and Ratings
based on 11 reviews
Rating in categories
|
Process Associate
3.7k
salaries
|  ₹1 L/yr - ₹8.4 L/yr |
|
Customer Service Executive
523
salaries
| ₹1 L/yr - ₹5.4 L/yr |
|
Team Lead
323
salaries
| ₹2.4 L/yr - ₹7.2 L/yr |
|
Customer Care Executive
270
salaries
| ₹1.1 L/yr - ₹5.2 L/yr |
|
Quality Analyst
208
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
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