Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

IGT Solutions

Compare

3.3

based on 2.7k Reviews

Video summary

Filter interviews by

IGT Solutions Customer Support Associate Interview Questions and Answers

Updated 31 May 2023

IGT Solutions Customer Support Associate Interview Experiences

2 interviews found

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 21 May 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(3 Questions)

Q1. Tell me about your self

Add your answer

Q2. Versant and typing test

Ans.

Your score will decide your process minimum 4 maximum 6

Answered Anonymously

Add your answer

Q3. Customer service

Ans.

General questions regarding job profile. Read job description

Answered Anonymously

Add your answer

Round 3 - Technical

(1 Question)

Q1. Versant test and typing speed

Add your answer

Round 4 - HR

(1 Question)

Q1. What is customer service

Ans.

Customer service is the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.
Examples of customer service activities include answering phone calls, responding to emails, and

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask if your address is in company transport zone or not

Customer Support Associate Interview Questions & Answers

Anonymous

posted on 28 Dec 2022

Interview experience

Average

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(1 Question)

Q1. Introduction,edu.background,past experience etc

Add your answer

Round 3 - HR

(1 Question)

Q1. Topics..like vivid, social media etc

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent while you talking to the HR.. and also be prepared about the topics like covid,social media and many more depend on the HR moods..so best of luck for your future 👍👍

Top trending discussions

View All

Career Growth

2w (edited)

a senior consultant

I got an offer from both the companies, manager role. Flipkart’s offer: fixed (x) + variable pay + stock Deloitte’s offer: fixed (x+1) + variable + 1.5L joining bonus Variable pay % is the same. Flipkart is offering a sizeable huge chunk in stock. What should I consider apart from compensation? Annual hikes, WLB, work culture, etc? (Note that It’s a non IT role)

Flipkart vs Deloitte

Flipkart

Deloitte USI

69 participants . poll closed

Got a question about IGT Solutions?

Ask anonymously on communities.

Interview questions from similar companies

Customer Support Associate Interview Questions & Answers

Sutherland Global Services

21BCC554_Swethamala P

posted on 29 Feb 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via campus placement at PSG College of Arts & Science, Coimbatore and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test

(1 Question)

Q1. The topic will be provided by them we have to write atleast 100 words in it.

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Why you choose placement anf why it is important for you?

Add your answer

Customer Support Associate Interview Questions & Answers

Sutherland Global Services

Anonymous

posted on 12 Nov 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. Introduction....................

Add your answer

Q2. Why should we hire you

Ans.

I am a dedicated and empathetic individual with strong communication skills and a passion for helping others.

I have excellent communication skills, both written and verbal, which are essential for providing top-notch customer support.
I am highly empathetic and can easily put myself in the customer's shoes to understand their needs and concerns.
I am a quick learner and can adapt to new situations and technologies easily...

Answered by AI

Add your answer

Round 2 - Assignment

Paragraph writing (any topic of your choice)

Round 3 - Group Discussion

Just asked about the jd, and regarding the stability for the job.

Customer Support Associate Interview Questions & Answers

Sutherland Global Services

Anonymous

posted on 24 Jun 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Self introduction

Add your answer

Q2. About customer handling

Add your answer

Customer Support Associate Interview Questions & Answers

Sutherland Global Services

Anonymous

posted on 11 Dec 2024

Interview experience

Excellent

Difficulty level

Hard

Process Duration

4-6 weeks

Result

Selected

I applied via campus placement at Gudlavalleru Engineering College, Gudlavalleru and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Group Discussion

Given a random topic, I was asked to speak about it.

Interview Preparation Tips

Interview preparation tips for other job seekers - There was an assessment that evaluated six parameters, including typing skills, listening and speaking abilities, listening and rephrasing, as well as judgmental questions, among others.

Customer Support Associate Interview Questions & Answers

Sutherland Global Services

Anonymous

posted on 8 Dec 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Introduce yourself

Ans.

I am a dedicated and experienced customer support professional with a strong background in resolving customer issues and providing excellent service.

Over 5 years of experience in customer support roles
Skilled in resolving customer complaints and issues
Excellent communication and problem-solving skills
Familiar with CRM systems and ticketing platforms
Received multiple awards for outstanding customer service

Answered by AI

Add your answer

Q2. Tell me about the last movie you have watched

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication in english is a plus.

Customer Support Associate Interview Questions & Answers

Sutherland Global Services

Anonymous

posted on 24 Nov 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Tell me about my childhood life.

Round 3 - HR

(2 Questions)

Q1. Tell me about my native place.

Add your answer

Q2. My experience questions

Add your answer

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Customer Support Associate interview:

Business Analysis
Communication Skills
Project Management

Interview preparation tips for other job seekers - Very good interview process.

Customer Support Associate Interview Questions & Answers

Sutherland Global Services

Anonymous

posted on 31 Dec 2022

Interview experience

Excellent

Difficulty level

Hard

Process Duration

More than 8 weeks

Result

Selected

I applied via Job Fair and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(2 Questions)

Q1. Tell me about yourself

View 2 more answers

Q2. Tell me about yourself.

Add your answer

Round 3 - Aptitude Test

Grammar writing on a Topic of the assessment and given.

Round 4 - Assignment

Tell or speak Technical term in the process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and work hard and sincere to achieve the goal.

Customer Support Associate Interview Questions & Answers

Sutherland Global Services

Anonymous

posted on 6 Jan 2021

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Introduction

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple and easy

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Support Associate interview?

IGT Solutions interview process usually has 3-4 rounds. The most common rounds in the IGT Solutions interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for IGT Solutions Customer Support Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Fluent English, Communication Skills, Customer Support, Fresher Instrumentation and Advanced Excel.

What are the top questions asked in IGT Solutions Customer Support Associate interview?

Some of the top questions asked at the IGT Solutions Customer Support Associate interview -

What is customer serv...read more
Versant and typing t...read more
Versant test and typing sp...read more

Tell us how to improve this page.

IGT Solutions Interviews By Designations

IGT Solutions Customer Support Associate Interview Process

based on 2 interviews

Interview experience

Average

Tech Mahindra Customer Support Associate Interview Questions

3.5

• 118 Interviews

Sutherland Global Services Customer Support Associate Interview Questions

3.6

• 9 Interviews

Genpact Customer Support Associate Interview Questions

3.8

• 3 Interviews

Wipro Customer Support Associate Interview Questions

3.7

• 2 Interviews

TCS Customer Support Associate Interview Questions

3.7

• 1 Interview

Infosys Customer Support Associate Interview Questions

3.6

• 1 Interview

Hexaware Technologies Customer Support Associate Interview Questions

3.5

• 1 Interview

View all

Indira Gandhi National Open University (IGNOU) Placement Questions

1 Interview

Shri Ram Murti Smarak College of Engineering and Technology, Bareilly Placement Questions

1 Interview

View all

IGT Solutions Customer Support Associate Salary

based on 41 salaries

₹1.4 L/yr - ₹4.2 L/yr

13% less than the average Customer Support Associate Salary in India

View more details

IGT Solutions Salaries in India

Process Associate 3.5k salaries	₹1 L/yr - ₹8 L/yr
Customer Service Executive 485 salaries	₹1 L/yr - ₹6.5 L/yr
Team Lead 309 salaries	₹2.2 L/yr - ₹7 L/yr
Customer Care Executive 260 salaries	₹1.1 L/yr - ₹5.2 L/yr
Quality Analyst 205 salaries	₹1.6 L/yr - ₹5.5 L/yr