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IGT Solutions Customer Support Associate Interview Questions and Answers

Updated 31 May 2023

2 interviews found

Sort by: Popular
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Dec 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. Versant and typing test
  • Q3. Customer service
3

Technical Round (1 Question)

  • Q1. Versant test and typing speed
4

HR Round (1 Question)

  • Q1. What is customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask if your address is in company transport zone or not
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Introduction,edu.background,past experience etc
3

HR Round (1 Question)

  • Q1. Topics..like vivid, social media etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent while you talking to the HR.. and also be prepared about the topics like covid,social media and many more depend on the HR moods..so best of luck for your future 👍👍

Customer Support Associate Jobs at IGT Solutions

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Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via campus placement at PSG College of Arts & Science, Coimbatore and was interviewed in Jan 2024.

2 Interview Rounds

1

Aptitude Test Round (1 Question)

  • Q1. The topic will be provided by them we have to write atleast 100 words in it.
2

One-on-one Round (1 Question)

  • Q1. Why you choose placement anf why it is important for you?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Campus Placement

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Speak for a topic they suggest for a minute
3

One-on-one Round (1 Question)

  • Q1. Speaking. Answer interactively
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction....................
  • Q2. Why should we hire you
2

Assignment Round

Paragraph writing (any topic of your choice)

3

Group Discussion Round

Just asked about the jd, and regarding the stability for the job.

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. At first hr selected my resume and scheduled interview for next day, around 4pm i attended my interview it was bit easy they wants to check english communicatio...read more
  • Q2. At first they asked me "Tell me about yourself" And a topic which they wants me to speak on that topic for 2,3 min... My topic was tell me something about your ...read more
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. About customer handling
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 4-6 weeks
Result
Selected  Selected

I applied via campus placement at Gudlavalleru Engineering College, Gudlavalleru and was interviewed before Dec 2023.

1 Interview Round

1

Group Discussion Round

Given a random topic, I was asked to speak about it.

Interview Preparation Tips

Interview preparation tips for other job seekers - There was an assessment that evaluated six parameters, including typing skills, listening and speaking abilities, listening and rephrasing, as well as judgmental questions, among others.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Dec 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about the last movie you have watched

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication in english is a plus.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in May 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Tell me about my childhood life.

3

HR Round (2 Questions)

  • Q1. Tell me about my native place.
  • Q2. My experience questions

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Customer Support Associate interview:
  • Business Analysis
  • Communication Skills
  • Project Management
Interview preparation tips for other job seekers - Very good interview process.

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Support Associate interview?
IGT Solutions interview process usually has 3-4 rounds. The most common rounds in the IGT Solutions interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for IGT Solutions Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Communication Skills, Advanced Excel, Aramco, Case and Invoice Processing.
What are the top questions asked in IGT Solutions Customer Support Associate interview?

Some of the top questions asked at the IGT Solutions Customer Support Associate interview -

  1. What is customer serv...read more
  2. Versant and typing t...read more
  3. Versant test and typing sp...read more

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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
IGT Solutions Customer Support Associate Salary
based on 32 salaries
₹1.4 L/yr - ₹4.2 L/yr
12% less than the average Customer Support Associate Salary in India
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IGT Solutions Customer Support Associate Reviews and Ratings

based on 10 reviews

2.7/5

Rating in categories

3.0

Skill development

2.4

Work-Life balance

2.9

Salary & Benefits

2.9

Job Security

2.9

Company culture

2.5

Promotions/Appraisal

2.5

Work Satisfaction

Explore 10 Reviews and Ratings
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