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93 IGT Solutions Jobs

Banking - Customer Service Representative

0-3 years

₹ 1.5 - 2.5L/yr

New Delhi, Gurgaon / Gurugram, Delhi/Ncr

100 vacancies

Banking - Customer Service Representative

IGT Solutions

posted 37min ago

Job Role Insights

Flexible timing

Job Description

Job Summary: -

We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process.

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries.


Who we are looking for?

  • Only graduates can apply
  • Preferably customer service experience
  • Good Spoken Bengali & English
  • Computer Skills ability/experience using computer applications
  • Typing Speed - 30 WPM
  • Call Handling Etiquette

What you would be doing?

  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information to customer
  • Process transactions and maintain customer records.
  • Deliver excellent customer service and enhance customer satisfaction.

What you will be signing up for?

  • Promising career progression
  • Best in industry compensation
  • Transport facility
  • Comprehensive training and development throughout your tenure
  • World class work culture, you would not want to miss!

POC- HR TANYA (9289837643)

Interested candidate can come for Direct Walkin interview.

Mention (HR Tanya) on top of cv.


Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya


Timing: 10:00am- 4pm


Employment Type: Full Time, Permanent

Read full job description

IGT Solutions Interview Questions & Tips

Prepare for IGT Solutions Customer Service Representative roles with real interview advice

What people at IGT Solutions are saying

3.0
 Rating based on 16 Customer Service Representative reviews

Likes

About My TL he is suportive but apart from.that no one.

  • Job security - Good
  • +1 more
Dislikes

Atmosphere is not good all the seniours are just making pressure unnecesary

  • Promotions - Bad
  • +2 more
Read 16 Customer Service Representative reviews

Customer Service Representative salary at IGT Solutions

reported by 54 employees
₹1.1 L/yr - ₹3.8 L/yr
22% less than the average Customer Service Representative Salary in India
View more details

What IGT Solutions employees are saying about work life

based on 2.7k employees
66%
64%
71%
66%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

IGT Solutions Benefits

Cafeteria
Job Training
Free Transport
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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IGT Solutions Gurgaon / Gurugram Office Location

View all
Gurugram Office
Headquarter
InterGlobe Technologies, 2nd floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurgaon Road, Dhundahera Gurugram
Haryana 122016

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