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IGT Solutions

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3.3

based on 2.7k Reviews

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IGT Solutions Customer Service Representative Interview Questions and Answers

Updated 22 Dec 2022

IGT Solutions Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 22 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why you want to work in our company
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
  • Q3. Are comfortable for relocation
  • Ans. 

    Yes, I am comfortable with relocation.

    • I am open to new experiences and challenges.

    • I have relocated before for work and adapted well to new environments.

    • I am willing to relocate for the right opportunity.

    • I understand that relocation may be necessary for career growth and development.

    • Answered by AI
    Add your answer
  • Q4. What do you know about our company
    • Add your answer
  • Q5. What is called self motivated
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best and do your best believe in yourself be confident and punctual

Customer Service Representative Jobs at IGT Solutions

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HCLTech user image Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
    • Add your answer
  • Q2. What's your strength and weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 1 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Details about old company
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions we’re asked
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

Customer Service Associate Interview Questions & Answers

TCS user image Anonymous

posted on 9 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
    • Add your answer
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

Customer Service Executive Interview Questions & Answers

Infosys user image Anonymous

posted on 5 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. How can i get HR contact for interview
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

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Wipro user image Anonymous

posted on 26 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. What is wipro
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Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 28 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you think you are appropriate for this job?
    • Add your answer
  • Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
    • Add your answer
  • Q3. Why this job is important for you?
    • Add your answer
  • Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
    • View 1 more answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
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Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Sep 2020

I applied via Referral and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is communication skill
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to improve our personality to apply any job, and develope your skills always, adaptability skills etc

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 8 Oct 2020

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self
    • Add your answer
  • Q2. Tell me about the bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle specific business processes.

    • BPOs can handle a variety of processes such as customer service, technical support, and data entry.

    • Companies outsource to BPOs to save costs and improve efficiency.

    • BPOs are often located in countries with lower labor costs, such as India and the Philippines.

    • BPOs may operate onshore, nearshore...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - keep clam and answer smartly
More about working at IGT Solutions

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Service Representative interview?
IGT Solutions interview process usually has 2 rounds. The most common rounds in the IGT Solutions interview process are Resume Shortlist and HR.
How to prepare for IGT Solutions Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Customer Relationship, customer support, Bpo Voice and Inbound Process.

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IGT Solutions Interviews By Designations

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IGT Solutions Customer Service Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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IGT Solutions Customer Service Representative Salary
based on 55 salaries
₹1.1 L/yr - ₹4.5 L/yr
22% less than the average Customer Service Representative Salary in India
View more details

IGT Solutions Customer Service Representative Reviews and Ratings

based on 16 reviews

3.0/5

Rating in categories

2.9

Skill development

3.0

Work-life balance

2.6

Salary

3.5

Job security

2.2

Company culture

2.1

Promotions

2.6

Work satisfaction

Explore 16 Reviews and Ratings
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