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TCS Customer Service Associate Interview Questions and Answers
TCS Customer Service Associate Interview Experiences
5 interviews found
Soumya Chatterjee
(2 Questions)
- Q1. Tell me about yourself and the relevant experience?
- Q2. What skills do you have for us to enhance the productivity of the project?
Anonymous
Selected
I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.
(6 Questions)
- Q1. Hobbies and strength
- Q2. Weakness and strength
- Q3. What is your greatest fear
- Ans.
My greatest fear revolves around the idea of not realizing my full potential
- Q4. What are your strong points
- Q5. What is your strong points
- Q6. What is your experience details
Deonom Subba
(3 Questions)
- Q1. Tell me Something About your Hometown
- Q2. Tell me your experience about working from home in Covid Pandemic.
- Q3. What would you prefer, online or offline shopping? Please speak about it for 5 Minutes.
What people are saying about TCS
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
- Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
Interview Preparation Tips
TCS interview questions for designations
I applied via Campus Placement and was interviewed in Sep 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Q 1 Why should I take you in TCS ? Q 2 Tell me about your dream job ? Q 3 What is your aim ? Q 4 Why you want to join TCS or why do you want to join TCS and not any other companies ?
- Ans.
I should be hired in TCS because of my strong customer service skills, dedication to learning and growing, and alignment with TCS's values and goals.
I have excellent communication and problem-solving skills, which are essential for a Customer Service Associate role.
I am highly motivated and eager to learn and develop new skills, which aligns with TCS's focus on continuous learning and growth.
I share TCS's commitment to...
Interview Preparation Tips
Interview questions from similar companies
I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.
Step -1 :- understand the assignment task
Step 2 :- do your research
Step 3 :- plane
Step 4 :- write
Step 5 :- review
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. General Questions
Interview Preparation Tips
I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Can Genpact a very good organization to work ?
- Ans.
Yes, Genpact is a very good organization to work for.
Genpact offers a positive work environment with opportunities for growth and development.
The company has a strong focus on employee satisfaction and work-life balance.
Genpact provides competitive salaries and benefits to its employees.
The organization values diversity and inclusion, fostering a supportive and inclusive culture.
Genpact has a global presence and offers...
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Mar 2021. There were 6 interview rounds.
(1 Question)
- Q1. Tell me about your self
Reasoning, General awareness, and aptitude
JAM round - Just a minute round we have to speak 1 minute in a specific topic as they requested
(1 Question)
- Q1. Accounting-based questions, Golden Principles, and Accounting entries.
(1 Question)
- Q1. Salary discussion, benefits, working hours and flexibility
Interview Preparation Tips
It is a really good place for freshers to learn new things and enhance their skills for future
I appeared for an interview in Jun 2021.
Interview Questionnaire
4 Questions
- Q1. I was asked about myself
- Ans. My name, schooling, university name from where I passout graduation, my family background, my hobbies, etc..
- Q2. Why I want to do the job
- Q3. As I'm fresher I want to gain knowledge and experience.
- Q4. Some account relatable questions.
Interview Preparation Tips
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TCS Interviews By Designations
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TCS Customer Service Associate Interview Process
based on 6 interviews
1 Interview rounds
- HR Round
Customer Service Associate Interview Questions from Similar Companies
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TCS Customer Service Associate Reviews and Ratings
based on 71 reviews
Rating in categories
|
System Engineer
1.1L
salaries
|  ₹1 L/yr - ₹9 L/yr |
|
IT Analyst
66.2k
salaries
| ₹5 L/yr - ₹16 L/yr |
|
AST Consultant
51.9k
salaries
| ₹8 L/yr - ₹25 L/yr |
|
Associate Consultant
30.5k
salaries
| ₹9 L/yr - ₹32.1 L/yr |
|
Assistant System Engineer
29.8k
salaries
| ₹2.2 L/yr - ₹5.8 L/yr |
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