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Infosys Customer Service Executive Interview Questions and Answers
Updated
7 Dec 2024
9 interviews found
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Popular
Anonymous
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Aptitude Test Round
Good easy questions are asked we can clear easily
2
HR Round (1 Question)
- Q1. Only about our experience and ctc Add Answer
3
One-on-one Round (1 Question)
- Q1. Related to previous experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
satya
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
I applied via Campus Placement
2 Interview Rounds
1
Aptitude Test Round
Aptitude and reasoning
2
HR Round (2 Questions)
- Q1. Brief about self introduction Add Answer
- Q2. What is your inspiration Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Not Selected
I applied via Company Website and was interviewed in Oct 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (6 Questions)
- Q1. About your self View Answers (1)
- Q2. Why interested in customer support job ? Add Answer
- Q3. Customer support job only the way where increase my communication skills. Actually I love to communicate different different people. Add Answer
- Q4. When I will give you chance how many days you can do? Add Answer
- Q5. Sir/ madam actually my dream job is it so if you give me chance I will definitely do it plz give one chance . Add Answer
- Q6. Ok you are selected Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Love Infosys
Interview experience
Excellent
Difficulty level
-
Duration
More than 8 weeks
Result
Not Selected
I applied via Job Fair and was interviewed before Dec 2023.
3 Interview Rounds
1
Coding Test Round
It was good little okay it was
2
Coding Test Round
More more difficult bubbles ort
3
One-on-one Round (1 Question)
- Q1. What is oops concept Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - no ad ice
Infosys interview questions for designations
Nelson P
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me about your self View Answers (2)
- Q2. What are your career goals View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - They will directly call you without informing and start ask questions to look how the candidate is prepared
I applied via WorkIndia and was interviewed in Sep 2021.
1 Interview Round
Interview Questions
- Q1. Compony related
Add Answer
- Q2. Where are company hiring
Add Answer
- Q3. What about company
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good question asked to employee and take interview well manneres
Customer Service Executive Jobs at Infosys
I applied via Company Website and was interviewed in Aug 2021.
1 Interview Round
Interview Questions
- Q1. Tell me about yourself how you heard this position and what is your strength
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Practice
dress for the job or company
dress for the job or company
1 Interview Round
Interview Questions
- Q1. How can i get HR contact for interview
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Need HR contact number
I applied via Campus Placement and was interviewed in Jul 2020.
1 Interview Round
Interview Questions
- Q1. They ask me for tell me about yourself and he ask me questions on my hobbies!
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Hello everyone myself suraj bhusare and i have completed my graduation in BCA sci from deogiri college Aurangabad. And i want to say you what you are mentioned in the resume you have to know about this topic if you dont know about that topic, remove this information on your resume.
Thank you
Thank you
What people are saying about Infosys
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majesticravioli
works at
Infosys
Search feature of AmbitionBox
Is there no option to search for words that were mentioned in any of the posts in different communities in AmbitionBox? I can do the same in fishbowl but not sure if it is possible here
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Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via AmbitionBox and was interviewed in Jun 2024.
3 Interview Rounds
1
Case Study Round
Resume details name, education,
2
Group Discussion Round
A problem discussion with any member
3
One-on-one Round (4 Questions)
- Q1. What is customer service View Answers (1)
- Q2. What is customer support View Answers (1)
- Q3. Different between customer support and customer service View Answers (1)
- Q4. How increase customer service View Answers (1)
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Executive interview:
- customer support
Infosys Interview FAQs
How many rounds are there in Infosys Customer Service Executive interview?
Infosys interview process usually has 2-3 rounds. The most common rounds in the Infosys interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Infosys Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys. The most common topics and skills that interviewers at Infosys expect are Call Center Operations, Asap, BPO Hiring, Customer Service and English.
What are the top questions asked in Infosys Customer Service Executive interview?
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Interview Process at Infosys Customer Service Executive
based on 3 interviews in last 1 year
Interview experience
People are getting interviews through
based on 6 Infosys interviews
Company Website
Campus Placement
Job Portal
33%
33%
17%
17% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join Infosys Creating the next opportunity for people, businesses & communities
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
16%
more
than the average Customer Service Executive Salary in India
View more details
Infosys Customer Service Executive Reviews and Ratings
based on 8 reviews
Rating in categories
Customer Service Executive - Up To 32k: BPO - English Required T23
Kolkata,
Gurgaon / Gurugram
+10-5 Yrs
₹ 2.25-4 LPA
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