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Infosys Customer Service Executive Interview Questions and Answers
Infosys Customer Service Executive Interview Experiences
9 interviews found
Anonymous
Good easy questions are asked we can clear easily
(1 Question)
- Q1. Only about our experience and ctc
(1 Question)
- Q1. Related to previous experience
Interview Preparation Tips
satya
I applied via Campus Placement
Aptitude and reasoning
(2 Questions)
- Q1. Brief about self introduction
- Q2. What is your inspiration
I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.
(6 Questions)
- Q1. About your self
- Ans. My name is kaji dejy begam I am from basically tripura now I am staying in Bangalore. This yr only I am done my post graduation now I am searching customer support job .
- Q2. Why interested in customer support job ?
- Q3. Customer support job only the way where increase my communication skills. Actually I love to communicate different different people.
- Q4. When I will give you chance how many days you can do?
- Q5. Sir/ madam actually my dream job is it so if you give me chance I will definitely do it plz give one chance .
- Q6. Ok you are selected
Interview Preparation Tips
I applied via Job Fair and was interviewed before Dec 2023. There were 3 interview rounds.
It was good little okay it was
More more difficult bubbles ort
(1 Question)
- Q1. What is oops concept
Interview Preparation Tips
Infosys interview questions for designations
Nelson P
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced customer service executive with a passion for providing exceptional service.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Proven ability to handle difficult customers and resolve issues
Received multiple positive customer feedback and recognition
Implemented new customer service strategies resulting in improved customer satisfaction
- Q2. What are your career goals
- Ans.
My career goal is to become a Customer Service Manager and lead a team of dedicated professionals.
To gain experience and expertise in customer service
To develop strong leadership and communication skills
To continuously improve customer satisfaction and loyalty
To contribute to the growth and success of the organization
To pursue professional development opportunities, such as attending workshops or obtaining certificatio
Interview Preparation Tips
I applied via WorkIndia and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Compony related
- Q2. Where are company hiring
- Q3. What about company
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself how you heard this position and what is your strength
- Ans.
I am a Customer Service Executive with excellent communication skills and a passion for helping others. I heard about this position through a friend who works in the company.
I have a strong background in customer service, having worked in a similar role for the past 5 years.
I am highly skilled in resolving customer complaints and finding solutions to their problems.
I have received multiple commendations from customers ...
Interview Preparation Tips
dress for the job or company
Interview Questionnaire
1 Question
- Q1. How can i get HR contact for interview
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. They ask me for tell me about yourself and he ask me questions on my hobbies!
Interview Preparation Tips
Thank you
What people are saying about Infosys
Interview questions from similar companies
(1 Question)
- Q1. Tell me about yoursel
- Ans.
I am a dedicated and experienced customer service executive with a strong focus on providing exceptional support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries, resolving complaints, and providing product information
I have a proven track record of meeting and exceeding customer satisfaction goals
I am proficient in using CRM systems and have strong com
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Infosys Customer Service Executive Interview Process
based on 7 interviews
2 Interview rounds
- HR Round - 1
- HR Round - 2
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Infosys Customer Service Executive Reviews and Ratings
based on 8 reviews
Rating in categories
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