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Infosys Customer Service Executive Interview Questions and Answers

Updated 7 Dec 2024

9 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 More than 8 weeks
Result
 Not Selected

I applied via Job Fair and was interviewed before Dec 2023.

3 Interview Rounds

1

Coding Test Round

It was good little okay it was

2

Coding Test Round

More more difficult bubbles ort

3

One-on-one Round (1 Question)

  • Q1. What is oops concept

Interview Preparation Tips

Interview preparation tips for other job seekers - no ad ice
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

Good easy questions are asked we can clear easily

2

HR Round (1 Question)

  • Q1. Only about our experience and ctc
3

One-on-one Round (1 Question)

  • Q1. Related to previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

I applied via Campus Placement

2 Interview Rounds

1

Aptitude Test Round

Aptitude and reasoning

2

HR Round (2 Questions)

  • Q1. Brief about self introduction
  • Q2. What is your inspiration
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Oct 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (6 Questions)

  • Q1. About your self
  • Q2. Why interested in customer support job ?
  • Q3. Customer support job only the way where increase my communication skills. Actually I love to communicate different different people.
  • Q4. When I will give you chance how many days you can do?
  • Q5. Sir/ madam actually my dream job is it so if you give me chance I will definitely do it plz give one chance .
  • Q6. Ok you are selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Love Infosys

Infosys interview questions for designations

 Customer Service Associate

 (3)

 Customer Service Manager

 (1)

 Customer Support Executive

 (5)

 Customer Care

 (1)

 Customer Relation Officer

 (1)

 Customer Support Associate

 (1)

 Service Engineer

 (3)

 Non Voice Customer Care Executive

 (2)

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. What are your career goals

Interview Preparation Tips

Interview preparation tips for other job seekers - They will directly call you without informing and start ask questions to look how the candidate is prepared

I applied via WorkIndia and was interviewed in Sep 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good question asked to employee and take interview well manneres

Customer Service Executive Jobs at Infosys

View all

I applied via Company Website and was interviewed in Aug 2021.

1 Interview Round

Interview Questions

  • Q1. Tell me about yourself how you heard this position and what is your strength View Answers (1)

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice
dress for the job or company

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

I applied via Campus Placement and was interviewed in Jul 2020.

1 Interview Round

Interview Questions

  • Q1. They ask me for tell me about yourself and he ask me questions on my hobbies! Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello everyone myself suraj bhusare and i have completed my graduation in BCA sci from deogiri college Aurangabad. And i want to say you what you are mentioned in the resume you have to know about this topic if you dont know about that topic, remove this information on your resume.
Thank you

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via AmbitionBox and was interviewed in Jun 2024.

3 Interview Rounds

1

Case Study Round

Resume details name, education,

2

Group Discussion Round

A problem discussion with any member

3

One-on-one Round (4 Questions)

  • Q1. What is customer service
  • Q2. What is customer support
  • Q3. Different between customer support and customer service
  • Q4. How increase customer service

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Executive interview:
  • customer support
Interview preparation tips for other job seekers - They are making honest work .

Infosys Interview FAQs

How many rounds are there in Infosys Customer Service Executive interview?
Infosys interview process usually has 2-3 rounds. The most common rounds in the Infosys interview process are HR, Coding Test and Resume Shortlist.
How to prepare for Infosys Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys. The most common topics and skills that interviewers at Infosys expect are Call Center Operations, Asap, BPO Hiring, Customer Service and English.
What are the top questions asked in Infosys Customer Service Executive interview?

Some of the top questions asked at the Infosys Customer Service Executive interview -

  1. Customer support job only the way where increase my communication skills. Actua...read more
  2. Sir/ madam actually my dream job is it so if you give me chance I will definite...read more
  3. what is oops conc...read more

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Interview Process at Infosys Customer Service Executive

based on 3 interviews in last 1 year

Interview experience

4.7
  
Excellent

People are getting interviews through

based on 6 Infosys interviews
Company Website
Campus Placement
Job Portal
33%
33%
17%
17% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join Infosys Creating the next opportunity for people, businesses & communities
Infosys Customer Service Executive Salary
based on 17 salaries
₹1.8 L/yr - ₹6 L/yr
16% more than the average Customer Service Executive Salary in India
View more details

Infosys Customer Service Executive Reviews and Ratings

based on 8 reviews

4.5/5

Rating in categories

4.0

Skill development

4.1

Work-Life balance

4.0

Salary & Benefits

3.5

Job Security

3.7

Company culture

3.6

Promotions/Appraisal

3.7

Work Satisfaction

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