Corporate Travel Consultant Interview Questions and Answers

Customer satisfaction refers to meeting or exceeding customer expectations and ensuring their needs are fulfilled.

• Customer satisfaction is the measure of how well a product or service meets or exceeds customer expectations.

• It involves understanding and fulfilling customer needs and preferences.

• It is important for building customer loyalty and repeat business.

• Customer satisfaction can be measured through surveys, feedback, and reviews.

• Examples of customer satisfaction initiati...read more