IGT Solutions Interview Questions, Process, and Tips

Q1. Introduction .name,from where do you live,why you want to join this company
Ans. 
My name is [Your Name] and I live in [Your City]. I want to join this company because of its reputation for innovation and growth opportunities.
• Introduce yourself with your name and where you live

• Explain your interest in joining the company based on its reputation for innovation

• Mention the growth opportunities that attracted you to the company
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Q2. Self introduction
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Q1. About company,about bpo,what is customer service,how you will be going to handle a customer?
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Q2. Codes of airlines and airport codes
Ans. 
Airline codes are two-letter codes used to identify airlines, while airport codes are three-letter codes used to identify airports.
• Airline codes are assigned by the International Air Transport Association (IATA).

• Airport codes are assigned by the International Civil Aviation Organization (ICAO).

• Examples: Airline code for American Airlines is AA, airport code for Los Angeles International Airport is LAX.
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Discuss about one topic

Q1. Typing on computer and a paragraph provided on a computer and ask for 25 speed
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Q2. Basic knowledge of computer
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It's a versant test where one has listen the voice and repeat sentences, the voice ask questions we have to give it in one word and sentences.

Q1. Direct hiring manager
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Q2. Sales related that how candidate can upsell and how to convince the customer.
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Q1. Self introduction
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Q2. Experience in details
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Helping others , motivating people.

Q1. Do you know about bpo
Ans. 
BPO stands for Business Process Outsourcing, where companies hire third-party service providers to handle specific business processes.
• BPO involves outsourcing non-core business functions to specialized service providers.

• Common BPO services include customer support, technical support, data entry, and back-office operations.

• BPO companies help businesses save costs, improve efficiency, and focus on core competencies.

• Examp...read more
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Q2. Do you know about customer support
Ans. 
Customer support involves assisting customers with their inquiries, issues, and concerns to ensure a positive experience.
• Providing assistance to customers via phone, email, or chat

• Resolving customer complaints and issues in a timely manner

• Maintaining a positive and professional attitude towards customers

• Understanding products or services to provide accurate information

• Escalating complex issues to higher levels of suppo
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Q3. Tell me about your daily routine
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Q1. How do you get to know about this opportunity
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Q1. Average Typing speed only.
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Q1. General computer questions
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Q1. Self introduction
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Q2. What is your education and family background
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Q1. Basic questions
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Q2. Experience about previous organisation
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Normal english vocabulary

Q1. Kpi , kra , why you left your last organisation
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Q2. Why should we hire you
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