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IGT Solutions Chat Support Executive Interview Questions and Answers

Updated 21 May 2024

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Chat Support Executive Interview Questions

user image ASHIRWAD Y C

posted on 21 May 2024

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024.

2 Interview Rounds

1

Aptitude Test Round

Very bad experience with the test round

2

HR Round (1 Question)

  • Q1. Not up to the mark very much dissatisfied

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't ever try to apply for this company,they just call for the interview and waste whole day and they won't give a proper response after the last round of an interview. Though you get selected they delay in process. They just don't want employees but still to show a stats to govt they call for an interview and make the formalities and later after waiting the result will be you are not selected. It's better not to go for an interview, it is just waste of time.

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 4-6 weeks
Result
 No response

I applied via Referral and was interviewed in Mar 2024.

3 Interview Rounds

1

Group Discussion Round

Current affairs and its likes and dislikes

2

Aptitude Test Round

Versant test with multiple questions.

3

One-on-one Round (2 Questions)

  • Q1. Meeting with operations manager
  • Q2. Why did you leave your previous company?

Interview Preparation Tips

Interview preparation tips for other job seekers - They don’t respond properly. Delayed and poor responses.
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Previous company role and responsibilities
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 -
Result
 Not Selected

I applied via Naukri.com and was interviewed in Dec 2023.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self Introduction
  • Q2. What are your hobbies?
2

Technical Round (1 Question)

  • Q1. This round is Typing test.
3

One-on-one Round (7 Questions)

  • Q1. Self introduction
  • Q2. 3 qualities you like in others.
  • Q3. 3 thing for which you are thankful in your life.
  • Q4. Why we hire you?
  • Q5. Convince me that you are serious for this job.
  • Q6. You gave 7 years for government exam preparation..... why are you entering in customer care?
  • Q7. 3 good qualities in you.
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Basic Information
  • Q2. Past experience
3

Technical Round (1 Question)

  • Q1. Blue screen, black screen, Ms office , office 360,outlook , vpn , system setup , troubleshooting .etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all sort of technical questions related to tech support available on internet

I applied via Naukri.com and was interviewed in Mar 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be on time
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 4-6 weeks
Result
 No response

I applied via Referral and was interviewed in Mar 2024.

3 Interview Rounds

1

Group Discussion Round

Current affairs and its likes and dislikes

2

Aptitude Test Round

Versant test with multiple questions.

3

One-on-one Round (2 Questions)

  • Q1. Meeting with operations manager
  • Q2. Why did you leave your previous company?

Interview Preparation Tips

Interview preparation tips for other job seekers - They don’t respond properly. Delayed and poor responses.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce about college experience?
  • Q2. Some hidden things you liked in your management?
2

Group Discussion Round

Choose your own topic and explain to others?

3

HR Round (2 Questions)

  • Q1. How much salary do you expect?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly be attentive and confident
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Walk-in and was interviewed in Feb 2024.

5 Interview Rounds

1

Group Discussion Round

They asked tell me about yourself and things related to self intro

2

Aptitude Test Round

They send one link in that we have to attend small test

3

One-on-one Round (3 Questions)

  • Q1. They asking some questions related customer support
  • Q2. What is customer support?
  • Q3. Tell some things you know about sutherland and this job.
4

Behavioral Round (1 Question)

  • Q1. Will you comfortable with night shift.
5

Aptitude Test Round

Live chatting with the customer to solve their issues.

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Previous company role and responsibilities

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Chat Support Executive interview?
IGT Solutions interview process usually has 2 rounds. The most common rounds in the IGT Solutions interview process are Aptitude Test and HR.
How to prepare for IGT Solutions Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Email Support, US Process, chat support, international process and non voice.

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IGT Solutions Chat Support Executive Salary
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₹0.8 L/yr - ₹4.5 L/yr
5% less than the average Chat Support Executive Salary in India
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