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IGT Solutions Senior Customer Service Executive Interview Questions and Answers

Updated 10 May 2024

IGT Solutions Senior Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction. can you come for interview.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction. how many members in family.
  • Q2. Comfortable in night shifts. Does your family know you are working here.
Round 3 - Technical 

(1 Question)

  • Q1. Typing test. must be 30 wpm.
Round 4 - Technical 

(1 Question)

  • Q1. General windows 10 questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident. try to influence your HR by giving smart answers and Manager does not know about you are facing any difficulty.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They were random questions to check communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - For first timers interview may seem to be a tough part to clear but only thing I would suggest don't get nervous and be on point for very questions asked

I applied via LinkedIn and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They ask job related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm it's not going to be a hard interview it's a easy to moderate kind of.

I applied via Campus Placement and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will you manage stress?

Interview Preparation Tips

Interview preparation tips for other job seekers - Make your interviewer feels that you really need this job. And once you get it you will give your maximum.

I applied via Job Portal and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Nothing general question

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't provide any irrelevant doc or the HR are ready set to fire you

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your communication skills

I applied via Campus Placement and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Talk about yourself
  • Q2. Where do you see yourself in 5 years
  • Q3. What is you motto of joining our company
  • Q4. Would you be comfortable doing all shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be punctual and on time for the interview. Please address your seniors. Please always be polite and formal. Set yourself high standards. Please maintain them. Never stop learning and adopting. Learn new things.

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Your preferred game and how to play it
  • Ans. 

    My preferred game is chess.

    • Chess is a strategic board game played between two players.

    • The objective is to checkmate the opponent's king, putting it under attack with no possible move to escape.

    • Each player starts with 16 pieces: one king, one queen, two rooks, two knights, two bishops, and eight pawns.

    • The game involves planning moves, anticipating the opponent's strategy, and making tactical decisions.

    • Chess requires cri...

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.

    • Experience: Over 3 years in customer service roles, handling inquiries and resolving issues efficiently.

    • Skills: Excellent communication skills, both verbal and written, demonstrated through positive customer feedback.

    • Problem-Solving: Successfully resolved a complex billing issue for a customer, re...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep talking , dont feel judged . Let your mind be free , if it is your destiny you will get it . One and only rule to follow is never stutter and congratulations, you can work in that shit hole of a company.

I applied via Job Fair and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Assessment was conducted through laptop about communication skills.

Round 3 - discussed about my work and resp 

(1 Question)

  • Q1. Discussed about my job, responsibilities and location relocating.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was informed that you will receive the call from HR but till now didn't get it.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction What is your Memorable day Speak something about your college days in hindi Are you comfortable with night shift What is your salary expectation.
Round 3 - System test 

(1 Question)

  • Q1. Verbal questions Communication skills testing

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Senior Customer Service Executive interview?
IGT Solutions interview process usually has 4 rounds. The most common rounds in the IGT Solutions interview process are Technical, HR and One-on-one Round.
What are the top questions asked in IGT Solutions Senior Customer Service Executive interview?

Some of the top questions asked at the IGT Solutions Senior Customer Service Executive interview -

  1. typing test. must be 30 w...read more
  2. general windows 10 questio...read more

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IGT Solutions Senior Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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IGT Solutions Senior Customer Service Executive Salary
based on 26 salaries
₹2 L/yr - ₹5 L/yr
5% less than the average Senior Customer Service Executive Salary in India
View more details

IGT Solutions Senior Customer Service Executive Reviews and Ratings

based on 5 reviews

2.5/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.0

Salary

2.5

Job security

3.0

Company culture

2.5

Promotions

3.0

Work satisfaction

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