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Genpact Customer Service Associate Interview Questions and Answers
Genpact Customer Service Associate Interview Experiences
4 interviews found
Anonymous
(1 Question)
- Q1. Introduction What is your Memorable day Speak something about your college days in hindi Are you comfortable with night shift What is your salary expectation.
(1 Question)
- Q1. Verbal questions Communication skills testing
I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Everything was great. Not much hard.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. They were random questions to check communication skills
Interview Preparation Tips
What people are saying about Genpact
I applied via Campus Placement and was interviewed before Jan 2020. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Talk about yourself
- Q2. Where do you see yourself in 5 years
- Q3. What is you motto of joining our company
- Q4. Would you be comfortable doing all shifts
Interview Preparation Tips
Genpact interview questions for designations
Customer Service Associate Jobs at Genpact
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Soumya Chatterjee
(2 Questions)
- Q1. Tell me about yourself and the relevant experience?
- Q2. What skills do you have for us to enhance the productivity of the project?
I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced customer service professional with a passion for helping others.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I am a strong communicator and problem-solver
I am committed to providing excellent service and building positive relationships with customers
- Q2. Tell about our company?
- Ans.
Our company is a leading provider of customer service solutions in the retail industry.
Founded in 2005
Headquartered in New York City
Specializes in providing personalized customer service experiences
Works with top retail brands such as Macy's and Nordstrom
Interview Preparation Tips
General Questions regarding your experience in customer support
(1 Question)
- Q1. Project discussion
(1 Question)
- Q1. Tell me something about your self
I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What do you in leisure time
- Ans.
In my leisure time, I enjoy reading books, playing sports, and spending time with family and friends.
Reading books
Playing sports
Spending time with family and friends
- Q2. Just make you answer very soft and convenient. Ex- I use to play game or watch movies....again they will ask you to talk something about game if you tell them game if movie they will ask you what is you la...
- Q3. Person test
- Q4. Try to speak clear and accurate.
I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. She asked jst my personal details and the notice period about my work and replied her according to that but later the consultant from kvc replied me tht u r not shortlisted after asking her so many times a...
- Q2. But when we are looking for some new firm to join we have to serve the notice period but she was like so rude I don't know who she was at least b professional while taking interview
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Genpact Customer Service Associate Interview Process
based on 10 interviews
1 Interview rounds
- HR Round
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Genpact Customer Service Associate Reviews and Ratings
based on 23 reviews
Rating in categories
|
Process Developer
36.3k
salaries
|  ₹1.2 L/yr - ₹6.8 L/yr |
|
Process Associate
28.1k
salaries
| ₹0.9 L/yr - ₹6.5 L/yr |
|
Assistant Manager
19.9k
salaries
| ₹5 L/yr - ₹14 L/yr |
|
Management Trainee
19.3k
salaries
| ₹1.6 L/yr - ₹8.5 L/yr |
|
Manager
7.4k
salaries
| ₹5.7 L/yr - ₹24 L/yr |
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