Genpact Content Moderator Interview Questions, Process, and Tips

Q1. Self introduction
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Q2. One topic explanation
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Q1. Introduction, about company, salary expectations
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Q2. Whydo you want to get a job in Genpact?
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Q3. Role of work, explain about content moderator?
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Q1. Introduction, about company salary
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Q1. Introduction about company
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Q1. Role of work , about salary discussion
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It is an voice test assessment you need to appear for that with a earphones set and clear environment around you

Q1. It is an ops interview round .you need to attend that which gonna happens around 15 to 20 mins .after that ops round you gonna have some assignments to clear and later you enter for HR round
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Q1. Self Introduction
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Q1. Self introduction
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Q2. How do you deal aggressive customer?
Ans. 
Remaining calm, listening actively, empathizing, setting boundaries, seeking help if needed.
• Remain calm and composed

• Listen actively to understand their concerns

• Empathize with their situation

• Set clear boundaries for respectful communication

• Seek help from a supervisor or manager if the situation escalates
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Q1. *Basic introduction *Managerial round
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Q1. Self intro About company What is content moderation
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Voice assessment
English text
Korean ferry assessment

Q1. Self intro Ops round
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Q2. Genpact What is confidential
Ans. 
Confidential information refers to sensitive data that is not meant to be disclosed or shared with unauthorized individuals.
• Confidential information includes personal data, financial records, trade secrets, and classified documents.

• Examples of confidential information are social security numbers, bank account details, customer lists, and proprietary algorithms.

• Content moderators must ensure that confidential informatio
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Normal discussion about the day to day

Q1. Self intro and projects
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Q2. Wt is content moderation
Ans. 
Content moderation is the process of monitoring and reviewing user-generated content to ensure it meets the guidelines and standards set by the platform.
• Reviewing user-generated content for inappropriate or harmful material

• Enforcing community guidelines and standards

• Removing or flagging content that violates policies

• Providing feedback to users on their content

• Examples: monitoring comments on social media posts, reviewi
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