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IGT Solutions Customer Service Associate Interview Questions, Process, and Tips

Updated 16 Mar 2025

Top IGT Solutions Customer Service Associate Interview Questions and Answers

View all 7 questions

IGT Solutions Customer Service Associate Interview Experiences

12 interviews found

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction and why should we hire u ?
  • Q2. I said about myself and my skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential while giving interview

Interview Questionnaire 

2 Questions

  • Q1. Personal introduction family background and my experience that's it
  • Q2. For the past 6 year I have worked with IGT and done well my experience can you ask

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Customer Service Associate interview?
IGT Solutions interview process usually has 2-3 rounds. The most common rounds in the IGT Solutions interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for IGT Solutions Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IGT Solutions. The most common topics and skills that interviewers at IGT Solutions expect are Customer Service, Communication Skills, bpo, voice process and Airlines.
What are the top questions asked in IGT Solutions Customer Service Associate interview?

Some of the top questions asked at the IGT Solutions Customer Service Associate interview -

  1. 1. Why is customer service important for any compan...read more
  2. What do you think customer wants from a companies customer suppor...read more
  3. What according to you are BPO functio...read more

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IGT Solutions Customer Service Associate Interview Process

based on 9 interviews

2 Interview rounds

  • HR Round
  • One-on-one Round
View more
IGT Solutions Customer Service Associate Salary
based on 166 salaries
₹1.1 L/yr - ₹5.4 L/yr
5% less than the average Customer Service Associate Salary in India
View more details

IGT Solutions Customer Service Associate Reviews and Ratings

based on 48 reviews

3.5/5

Rating in categories

3.8

Skill development

3.4

Work-life balance

3.2

Salary

3.7

Job security

3.6

Company culture

3.2

Promotions

3.4

Work satisfaction

Explore 48 Reviews and Ratings
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₹1.1 L/yr - ₹6 L/yr

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₹1.8 L/yr - ₹5.5 L/yr

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